Windows 11 updates fail and re-install as well

[craigE]

Hitting the button in windows update opens edge and says I am not enrolled in the insider program.

 

[Maxstar]

Hi,

Please run the following command in an elevated command prompt and copy and paste the result in your next post.

reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsSelfHost\UI\Selection" /s

 

[craigE]

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsSelfHost\UI\Selection
UIUsage REG_DWORD 0x0
UIContentType REG_SZ Mainline
UIBranch REG_SZ Beta
UIRing REG_SZ External
ConfigurationBasicUIText_Rejuv REG_SZ {"Title":"Pick your Insider settings","Description":"Choose the channel you want to receive Windows 10 Insider Preview Builds from on this device."}
OptOutState REG_DWORD 0x1

 

[Maxstar]

Hi,

Please run the following command in an elevated command prompt, this should stop the insider preview updates after a reboot..

reg add HKLM\SOFTWARE\Microsoft\WindowsSelfHost\UI\Selection /v OptOutState /t REG_DWORD /d 0x0 /f

 

[craigE]

Odd, I ran that rebooted and it is still trying to download insider preview (old one at that). And yesterday I did tweatit reset all windows update from safe mode. Here is the pic just now. Thanks again, and Happy Thanksgiving. I'll understand if you can't get back to me today. Sorry for the screenshot, I have dual monitors and even though the top was off, it did this.

 

[Maxstar]

Happy Thanksgiving too!

Please run the following command again and post the result.

reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsSelfHost\UI\Selection" /s

 

[craigE]

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsSelfHost\UI\Selection
UIUsage REG_DWORD 0x0
UIContentType REG_SZ Mainline
UIBranch REG_SZ Beta
UIRing REG_SZ External
ConfigurationBasicUIText_Rejuv REG_SZ {"Title":"Pick your Insider settings","Description":"Choose the channel you want to receive Windows 10 Insider Preview Builds from on this device."}
OptOutState REG_DWORD 0x0

 

[Maxstar]

Please run the following command in an elevated prompt and attach the result RegExp.txt.

reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsSelfHost\UI\Selection" "%userprofile%\desktop\RegExp.txt"

 

[craigE]

Uh, oh, got this response, and I ran a disk scan No errors were found.
C:\Windows\System32>reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsSelfHost\UI\Selection" "%userprofile%\desktop\RegExp.txt"
ERROR: Unable to write to the file. There may be a disk or file system error.

 

[Maxstar]

Hi,

Please try the following command, you will find the export on the systemdrive C:\

reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsSelfHost\UI\Selection" "%systemdrive%\RegExp.txt"

 

[craigE]

The operation completed successfully.

 

[Maxstar]

Please attach the file C:\RegExp.txt

 

[craigE]

Ah,here

 

[Maxstar]

Hi,

I would suggest to join the Windows Insider Beta Channel again, and install the latest update. After that, you can then leave the beta channel again to see if it will remove all the configuration entries this time.

 

[craigE]

Ok, I did that and it installed the preview build. Then I went to turn off insider program and got this: Stop receiving insider preview toggle WILL NOT TURN OFF OR MOVE.



SO, I went to unenroll at Microsoft and got this:

They say I am not a windows insider (obviously am) and Leave the program button greyed out, doesn't work. SO, I turned off privacy/diagnostics which means
I CAN'T BE IN INSIDER PROGRAM ANYMORE. As shown here : Now when I go to about system after I see I am up to date in windows update, I see this:
Edition Windows 11 Pro
Version 23H2
Installed on ‎11/‎18/‎2023
OS build 22635.2771
Experience Windows Feature Experience Pack 1000.22679.1000.0
So am I in or out of the damn insider preview builds already?
Thanks a lot for all the help.

 

[Maxstar]

You are using a local account and not a Microsoft account, so you must sign in with your Microsoft account first to connect with the Insider Program.

 

[craigE]

No, I was logged into my microsoft account, I just cut off my email for privacy. But I left for 2 hours, came back and now I see this:
So maybe it fixed itself, as I don't see the option to leave the insider program anymore as pictured below. But is my current build the normal
build or an insider build it installed a few hours ago? I just want to be off insider forever, as it was nothing but trouble. Here is what about windows says,
is it normal or still a preview or insider build? Thanks again for all your help
Edition Windows 11 Pro
Version 23H2
Installed on ‎11/‎18/‎2023
OS build 22635.2771
Experience Windows Feature Experience Pack 1000.22679.1000.0

 

[craigE]

I don't get it. I just took another look at my last screenshot and it says local account, but I AM LOGGED INTO THAT ACCOUNT IN MY BROWSER. I don't even think I set up a non-local account when installing or upgrading windows EVER. I do have an admin account as well. But my local login name is the same as what is shown. Anyways I had to reset my password and log in thru windows update box. Then I wasn't a local account. Then I hit leave insider program (I'm in Firefox), and it opened edge and just sat there with spinning dots for 1/2 an hour before I closed it. I copied that URL to Firefox and it brought up the page saying I am not in the insider program, and I was logged into my account on Firefox. So I assume I am not an insider????? Should I go back to a local account (I like security and privacy) or wait till tomorrow to go back in case they are updating something? Also am I or am I not in the insider program or insider build. About system shows this:
Edition Windows 11 Pro
Version 23H2
Installed on ‎11/‎18/‎2023
OS build 22635.2771
Experience Windows Feature Experience Pack 1000.22679.1000.0

 

[craigE]

I think I figured out the problem. My laptop was signed into a Microsoft Account with the same name as my desktop. In either case, if the above build info looks correct to you and not an insider build, I think we are good and done here. But the weird thing is BOTH the laptop and desktop are running windows 11 and fully updated, yet the OS build numbers and Experience Packs are different. The laptop never had a problem with sfc /scannow or upgrades, the desktop did. The laptop is saying OS build 22631.2715 and Pack 1000.2267.1000.0, which are both different than the desktop, and BOTH are windows 11 pro. Makes no sense.

 

[Maxstar]

Hi,

You're still running the beta insider build (22635.2771). I have just installed a VM with the same insider build and there are two options to go back to the stable release.

1. Wait for the next feature update, in your case it will be 24H2 which will be released next year.
2. perform a clean install of Windows. (A repair install and keeping personal files and settings is not possible).