[SOLVED] Windows 7 Home not updating

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt. Please be patience.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
Open the list of available Windows Updates, take a screenshot and paste it into your next reply.
 

Attachments

Unable to make a screenshot in the conventional way
 

Attachments

  • Fixlog.txt
    Fixlog.txt
    208 KB · Views: 1
  • SnipImage 1.JPG
    SnipImage 1.JPG
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  • SnipImage.JPG
    SnipImage.JPG
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Remove Updates Manually
  1. Click on the Start button and in the search box, type Command Prompt.
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator.
  3. When command prompt opens, copy and paste the following commands into it, then press enter after each.
    wusa /uninstall /KB:2640148
    wusa /uninstall /KB:2750841
    wusa /uninstall /KB:2763523
    wusa /uninstall /KB:2773072
    wusa /uninstall /KB:4459934
    wusa /uninstall /KB:4457008
  4. Let me know if it says it was successful or if there are any errors.
 
Only update 148 was installed and subject to rebooting it was uninstalled. None of the other updates was found to be installed
 
FRST Registry Search
  1. Click your Start button and choose Control Panel.
  2. In the upper right corner ensure the View by: is set to Category.
  3. Select the Programs group.
  4. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog.
    Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open.
  5. Right-click on the file FRST64.exe and choose Run as administrator.
  6. Copy and paste KB2640148;KB2750841;KB2763523;KB2773072;KB4459934;KB4457008 into the Search box and click the Search Registry button.
  7. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
  8. You may close any remaining open windows now.
 
Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt. Please be patience.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
Install KB2640148 only and report the result.
 

Attachments

I have no such update waiting in updates to install. I checked the history and it failed on 3/19/19, twice more on 3/29, but then was successful on 3/29
 

Attachments

Restart the machine first and check for Windows Update again.
Is it displayed then ?
 
Try to install the oldest Windows Update that is listed and report the result.
 
2640148 is now back so I reinstalled it and it was accepted. taking the liberty based on instruction #171 and installing next oldest
 
Update for Windows 7 for x64-based Systems (KB2726535)

Installation date: ‎4/‎7/‎2019 7:09 PM

Installation status: Failed

Error details: Code 80070490

Update type: Recommended

Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.

More information:
http://support.microsoft.com/kb/2726535

Help and Support:
http://support.microsoft.com
 
Run sfc /scannow again and attach the zipped cbs.log to your next reply.
 
Attach the file C:\windows\Logs\CBS\CbsPersist_20190408040051.cab to your next reply.
 
Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
Install KB2726535 only and report the result.
 

Attachments

Run sfc /scannow again and attach the zipped cbs.log to your next reply.
 

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