[SOLVED] Windows 7 Security Monthly Quality Rollup Updates failing

[kaytu]

I ran SFC and it showed it corrected errors, but the CBS.log file hasn't changed. Still has yesterday's date.

 

[Sysnative Windows Update]

Okay, run it once more to verify that the errors have indeed been corrected. It should report no violations.

 

[kaytu]

SFC all clear on latest scan.

 

[Sysnative Windows Update]

Good. Try updating now.

 

[kaytu]

Nope, failed again. I'm thinking this is going to be a wipe & reinstall.

CBS logs:CBS.zip - Google Drive

 

[Sysnative Windows Update]

Was there an error or it just reverted? If it reverted, please attach setupapi.dev.log and setupapi.app.log.

 

[kaytu]

It updated in Windows, then on the reboot at the same spot (about 90%) on the reboot it reverted.

I then tried to uninstall the Windows Management Framework again and that, too failed.

app.log:
setupapi.app.log - Google Drive

dev.log:
setupapi.dev.log - Google Drive

 

[Sysnative Windows Update]

Do you recognize this printer? It appears to be the root cause of your issues: HP Color LaserJet CP1510 series PCL6

 

[kaytu]

Just tried to uninstall it from Print Management and it gave an error box with an "access denied" message, but now it's gone from Print Management.

 

[Sysnative Windows Update]

Try updates again.

 

[kaytu]

Failed again :banghead: :banghead: :banghead: :banghead: :banghead: :banghead:

CBS log with setupapi files attached:

CBS.zip - Google Drive

 

[Sysnative Windows Update]

1. Open Device Manager
2. Find the printer.
3. Uninstall it and make sure that delete driver option is selected.
4. Reboot *Disconnect the printer if physically connected to the machine.

 

[kaytu]

Printer isn't in Device Manager or Print Management.



I just tried the Preview of Monthly Quality Rollup (KB4457139) and that one failed too.

 

[Sysnative Windows Update]

Do not install Previews. They are notorious for causing issues.

Let's try the following:

Create a System Restore Point, then open CMD as Administrator and enter the following:

pnputil.exe –d prnhp002.inf

Let me know if successful.

 

[kaytu]

Getting this message:

 

[Sysnative Windows Update]

Oops, a typo.

pnputil.exe -d prnhp002.inf

 

[kaytu]

 

[Sysnative Windows Update]

Go to C:\windows\System32\DriverStore\FileRepository\prnhp002.inf_amd64_neutral_04d05d1f6a90ea24\prnhp002.inf Right click it and select install. Reboot and retry updates.

Make sure you have a good restore point just in case.

 

[kaytu]

Doesn't work:

 

[Sysnative Windows Update]

Darn. Please get me a screenshot of your Print Management fully expanded.