bookie
Active member
open the top cbs, it has everything in it..
[SOLVED] windows 7 sp1 error (data error) 0x80070017
- Thread starter bookie
- Start date
Thank you very much for uploading that file.
Your CRC errors lie in a couple of .mum, .cat, files, etc.
Let's dig out the SURT to help fix them.
Please download and install the System Update Readiness Tool from here: What is the System Update Readiness Tool?
Please save the download somewhere convenient you can later find it as we may well need it again later. Save you a second download :)
Also please be aware that the tool can take up to an hour (very occasionally even longer) to complete. Please be patient.
Once it has completed, please upload C:\Windows\Logs\CBS\CheckSUR.persist.log
Thank you!
Richard
Your CRC errors lie in a couple of .mum, .cat, files, etc.
Let's dig out the SURT to help fix them.
Please download and install the System Update Readiness Tool from here: What is the System Update Readiness Tool?
Please save the download somewhere convenient you can later find it as we may well need it again later. Save you a second download :)
Also please be aware that the tool can take up to an hour (very occasionally even longer) to complete. Please be patient.
Once it has completed, please upload C:\Windows\Logs\CBS\CheckSUR.persist.log
Thank you!
Richard
Now there's an error I've never seen before!
<back to lurking>
Code:
2013-03-09 20:18:15, Info CSI 00000281 [SR] Cannot repair member file [l:16{8}]"apps.inf" of Microsoft-Windows-shell32, Version = 6.1.7600.17038, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
[B]2013-03-09 20:18:15, Error CSI 00000282 (F) STATUS_TOO_LATE #3064752# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysQueryValueKey(flags = 1, key = e0c (error querying object name; ntstatus: STATUS_INSUFFICIENT_RESOURCES), vn = [ml:88{44},l:26{13}]"f!shell32.dll", kvic = 2, kvi = 2, disp = 0)[gle=0xd0000189]
[/B]2013-03-09 20:18:15, Error CSI [EMAIL="00000283@2013/3/10:02:18:15.720"]00000283@2013/3/10:02:18:15.720[/EMAIL] (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(4158): Error STATUS_TOO_LATE originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysQueryValueKey expression: (null)
[gle=0x80004005]
2013-03-09 20:18:16, Info CBS Failed to open regkey configuration. [HRESULT = 0x80070013 - ERROR_WRITE_PROTECT]
2013-03-09 20:18:16, Info CBS Failed to query Consent Key. [HRESULT = 0x80070013 - ERROR_WRITE_PROTECT]
2013-03-09 20:18:16, Error CSI 00000284 (F) STATUS_TOO_LATE #3064751# from Windows::Rtl::SystemImplementation::CBufferedRegistryProvider::SysQueryValueKey(flags = 3, key = ffa608 (error querying object name; ntstatus: STATUS_INVALID_HANDLE), vn = [ml:88{44},l:26{13}]"f!shell32.dll", kvic = 2, kvi = 2, disp = 0)[gle=0xd0000189]
2013-03-09 20:18:16, Error CSI 00000285 (F) STATUS_TOO_LATE #3064750# from Windows::Rtl::SystemImplementation::CKey::QueryValue(flags = 3, kn = [l:272{136}]"\Registry\Machine\COMPONENTS\DerivedData\Components\x86_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.17038_none_6c387501732465ac\", vn = [ml:88{44},l:26{13}]"f!shell32.dll", ic = KeyValuePartialInformation (2), info = {l:0 b:}, disp = 0)[gle=0xd0000189]<back to lurking>
Code:
STATUS_TOO_LATEThat's a smack upside the head! :lol:
bookie
Active member
this may not be that important but i got and error code: [h=2]0x800706B: while trying to run the troubleshoot in devices and printers on this pc. can u explain this to me at all?[/h]
bookie
Active member
sorry was away for a few days, my fiance is pregnant with my child, so i am worried about her, and all her pains.. ya know? installing and run now, and will have what u ask for in the next post, thank you all for helping me, i know alot about computers myself but some of this stuff i have never seen, and love learning more about this os and inner working of laptop and desktop computers. so thank you all for all the help once more.. you all r to kind.. :)
While you're at it, could you please post an MGADiag report - it may provide a different set of data....
we need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
we need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
bookie
Active member
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-JK6GR-69YTQ-9Y6V6
Windows Product Key Hash: JagiBvbEqyzD2v0iY+N8PzAV64U=
Windows Product ID: 00359-034-3769325-85877
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {D79B305B-F6AE-43BB-B6A6-E11AA91D3006}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7600.win7_gdr.130104-1435
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slui.exe[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D79B305B-F6AE-43BB-B6A6-E11AA91D3006}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-9Y6V6</PKey><PID>00359-034-3769325-85877</PID><PIDType>5</PIDType><SID>S-1-5-21-906645078-491179152-3448639026</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Inspiron 8600 </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A11</Version><SMBIOSVersion major="2" minor="3"/><Date>20041025000000.000000+000</Date></BIOS><HWID>C7BB3607018400D2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00170-034-376932-01-1033-7600.0000-0642013
Installation ID: 017520450642565596814514882902023354027741559612923841
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 9Y6V6
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 3/17/2013 3:52:41 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:11:2013 11:57
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: LgAAAAEAAgABAAEAAAABAAAAAgABAAEAJrKGMc9XUFPYCdq6cEegWDZ3bMRyLg==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
FACP DELL CPi R
this is everything i got from the MGADiag tool and i am posting the C:\Windows\Logs\CBS\CheckSUR.persist.log on here as wellView attachment CheckSUR.persist.zip
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-JK6GR-69YTQ-9Y6V6
Windows Product Key Hash: JagiBvbEqyzD2v0iY+N8PzAV64U=
Windows Product ID: 00359-034-3769325-85877
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {D79B305B-F6AE-43BB-B6A6-E11AA91D3006}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7600.win7_gdr.130104-1435
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slui.exe[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D79B305B-F6AE-43BB-B6A6-E11AA91D3006}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-9Y6V6</PKey><PID>00359-034-3769325-85877</PID><PIDType>5</PIDType><SID>S-1-5-21-906645078-491179152-3448639026</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Inspiron 8600 </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A11</Version><SMBIOSVersion major="2" minor="3"/><Date>20041025000000.000000+000</Date></BIOS><HWID>C7BB3607018400D2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00170-034-376932-01-1033-7600.0000-0642013
Installation ID: 017520450642565596814514882902023354027741559612923841
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 9Y6V6
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 3/17/2013 3:52:41 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:11:2013 11:57
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: LgAAAAEAAgABAAEAAAABAAAAAgABAAEAJrKGMc9XUFPYCdq6cEegWDZ3bMRyLg==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
FACP DELL CPi R
this is everything i got from the MGADiag tool and i am posting the C:\Windows\Logs\CBS\CheckSUR.persist.log on here as wellView attachment CheckSUR.persist.zip
Please open an Elevated Command Prompt and run the following commands
SC QC CRYPTSVC
SC QUERYEX CRYPTSVC
post the results.
I'll let Richard deal with the remaining CheckSUR report error - but I think that there is a problem outside that.
SC QC CRYPTSVC
SC QUERYEX CRYPTSVC
post the results.
I'll let Richard deal with the remaining CheckSUR report error - but I think that there is a problem outside that.
bookie
Active member
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>SC QC CRYPTSVC
[SC] QueryServiceConfig SUCCESS
SERVICE_NAME: CRYPTSVC
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\svchost.exe -k NetworkService
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Cryptographic Services
DEPENDENCIES : RpcSs
SERVICE_START_NAME : NT Authority\NetworkService
C:\Windows\system32>SC QUERYEX CRYPTSVC
SERVICE_NAME: CRYPTSVC
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1067 (0x42b)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 0
FLAGS :
C:\Windows\system32>SC QC CRYPTSVC
[SC] QueryServiceConfig SUCCESS
SERVICE_NAME: CRYPTSVC
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\svchost.exe -k NetworkService
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Cryptographic Services
DEPENDENCIES : RpcSs
SERVICE_START_NAME : NT Authority\NetworkService
C:\Windows\system32>
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>SC QC CRYPTSVC
[SC] QueryServiceConfig SUCCESS
SERVICE_NAME: CRYPTSVC
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\svchost.exe -k NetworkService
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Cryptographic Services
DEPENDENCIES : RpcSs
SERVICE_START_NAME : NT Authority\NetworkService
C:\Windows\system32>SC QUERYEX CRYPTSVC
SERVICE_NAME: CRYPTSVC
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1067 (0x42b)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 0
FLAGS :
C:\Windows\system32>SC QC CRYPTSVC
[SC] QueryServiceConfig SUCCESS
SERVICE_NAME: CRYPTSVC
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\svchost.exe -k NetworkService
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Cryptographic Services
DEPENDENCIES : RpcSs
SERVICE_START_NAME : NT Authority\NetworkService
C:\Windows\system32>
So the basic problem with the MGADiag is that the CryptSVC is not running - this will also break Windows Updates and a number of other things.
let's get rid of the remaining CheckSUR error before rechecking and attempting to fix the service problem.
I'll post a fix in a few minutes (since Richard seems to be otherwise engaged)
let's get rid of the remaining CheckSUR error before rechecking and attempting to fix the service problem.
I'll post a fix in a few minutes (since Richard seems to be otherwise engaged)
I've uploaded a file - booaa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder booaa in the same place.
Open this folder - there should be one folder inside it (Packages)
Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages
Now run the CheckSUR tool again (it may take a while)
Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
Please also run a new SFC /SCANNOW and post the new CBS.log file - just to check that there's nothing new found.
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder booaa in the same place.
Open this folder - there should be one folder inside it (Packages)
Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages
Now run the CheckSUR tool again (it may take a while)
Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
Please also run a new SFC /SCANNOW and post the new CBS.log file - just to check that there's nothing new found.
Due to a brain-fart on my part - the link to the file has changed....
https://skydrive.live.com/?cid=936736bb8fceb92f&id=936736BB8FCEB92F%21796 should get you there now
(I accidentally deleted the entire folder! - :banghead: )
https://skydrive.live.com/?cid=936736bb8fceb92f&id=936736BB8FCEB92F%21796 should get you there now
(I accidentally deleted the entire folder! - :banghead: )
bookie
Active member
bookie
Active member
C:\Windows\Temp\CheckSur\Servicing\Packages
i did not see this, i got to the temp folder and did not see Checksur
i did not see this, i got to the temp folder and did not see Checksur
bookie
Active member
i got it now, i was in the wrong place, kinda more focused on the pain in my shoulder, from moving alot of stuff yesterday than anything else, but i have it now, running the checksur tool again and then going to run the sfc/scannow again after.
bookie
Active member
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-JK6GR-69YTQ-9Y6V6
Windows Product Key Hash: JagiBvbEqyzD2v0iY+N8PzAV64U=
Windows Product ID: 00359-034-3769325-85877
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {D79B305B-F6AE-43BB-B6A6-E11AA91D3006}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7600.win7_gdr.130104-1435
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slui.exe[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D79B305B-F6AE-43BB-B6A6-E11AA91D3006}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-9Y6V6</PKey><PID>00359-034-3769325-85877</PID><PIDType>5</PIDType><SID>S-1-5-21-906645078-491179152-3448639026</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Inspiron 8600 </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A11</Version><SMBIOSVersion major="2" minor="3"/><Date>20041025000000.000000+000</Date></BIOS><HWID>C7BB3607018400D2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00170-034-376932-01-1033-7600.0000-0642013
Installation ID: 017520450642565596814514882902023354027741559612923841
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 9Y6V6
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 3/18/2013 1:28:08 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:11:2013 11:57
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: LgAAAAEAAgABAAEAAAABAAAAAgABAAEAJrKGMc9XUFPYCdq6cEegWDZ3bMRyLg==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
FACP DELL CPi R
View attachment 3606
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-JK6GR-69YTQ-9Y6V6
Windows Product Key Hash: JagiBvbEqyzD2v0iY+N8PzAV64U=
Windows Product ID: 00359-034-3769325-85877
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {D79B305B-F6AE-43BB-B6A6-E11AA91D3006}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7600.win7_gdr.130104-1435
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slui.exe[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D79B305B-F6AE-43BB-B6A6-E11AA91D3006}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-9Y6V6</PKey><PID>00359-034-3769325-85877</PID><PIDType>5</PIDType><SID>S-1-5-21-906645078-491179152-3448639026</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Inspiron 8600 </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A11</Version><SMBIOSVersion major="2" minor="3"/><Date>20041025000000.000000+000</Date></BIOS><HWID>C7BB3607018400D2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00170-034-376932-01-1033-7600.0000-0642013
Installation ID: 017520450642565596814514882902023354027741559612923841
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 9Y6V6
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 3/18/2013 1:28:08 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:11:2013 11:57
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: LgAAAAEAAgABAAEAAAABAAAAAgABAAEAJrKGMc9XUFPYCdq6cEegWDZ3bMRyLg==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
FACP DELL CPi R
View attachment 3606
Hmm - that's thrown a load of errors up in SFC...
Please run another CheckSUR scan and post the now CheckSUR.log file while I work up a fix for these ones.
Code:
Line 5303: 2013-03-18 14:22:56, Info CSI 000001bf [SR] Beginning Verify and Repair transaction
Line 5304: 2013-03-18 14:23:06, Info CSI 000001c0 [SR] Cannot repair member file [l:50{25}]"networkinspection.dll.mui" of Microsoft-Windows-IE-NetworkInspection.Resources, Version = 9.4.8112.16421, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
Line 5305: 2013-03-18 14:23:21, Info CSI 000001c1 [SR] Cannot repair member file [l:18{9}]"IMTCS.IMD" of Microsoft-Windows-IME-Traditional-Chinese-BigramDictionary, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
Line 5306: 2013-03-18 14:23:42, Info CSI 000001c2 [SR] Cannot repair member file [l:20{10}]"imapi2.dll" of Microsoft-Windows-IMAPIv2-Base, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
Line 5307: 2013-03-18 14:23:53, Info CSI 000001c3 [SR] Cannot repair member file [l:20{10}]"append.exe" of Microsoft-Windows-NTVDM-System32, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
Line 5308: 2013-03-18 14:24:16, Info CSI 000001c4 [SR] Cannot repair member file [l:22{11}]"Mahjong.dll" of Microsoft-Windows-Shell-PremiumInboxGames-Shanghai, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
Line 5309: 2013-03-18 14:24:35, Info CSI 000001c5 [SR] Cannot repair member file [l:26{13}]"SBEServer.exe" of Microsoft-Windows-Sonic-SBEServer, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
Line 5310: 2013-03-18 14:24:44, Info CSI 000001c6 [SR] Cannot repair member file [l:24{12}]"prnca00c.cat" of prnca00c.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
Line 5311: 2013-03-18 14:24:53, Info CSI 000001c7 [SR] Cannot repair member file [l:24{12}]"prngt002.cat" of prngt002.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
Line 5312: 2013-03-18 14:25:01, Info CSI 000001c8 [SR] Cannot repair member file [l:24{12}]"prnle002.cat" of prnle002.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
Line 5313: 2013-03-18 14:25:11, Info CSI 000001c9 [SR] Cannot repair member file [l:24{12}]"prnkm002.cat" of prnkm002.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatchPlease run another CheckSUR scan and post the now CheckSUR.log file while I work up a fix for these ones.
bookie
Active member
alright will have it on here soon, going to edit this post and attach the files here.
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