windows 7 won't update (KB4516065) and (KB4474419)

[PeterJ]

Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

1. Download the attachment fixlist.txt and save it to your desktop.
2. Right-click on FRST.exe and select "Run as administrator".
3. Press the Fix button.
4. The tool will now process fixlist.txt.
5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
7. Attach the logfile Fixlog.txt to your next reply.

 

[abdafat]

here

 

[PeterJ]

Run the command sfc /scannow in an elevated commandprompt.
When completed attach the file C:\Windows\Logs\CBS\cbs.log to your next reply.

 

[abdafat]

no violation.

 

[PeterJ]

FRST Search

1. Click the Start button and choose Control Panel.
2. In the upper right corner ensure the View by: is set to Category.
3. Select the Programs group.
4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog.
   Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open.
   
5. Right-click on the file FRST.exe and choose Run as administrator.
6. Copy and paste SearchAll:KB3089226 into the Search box and click the Search Files button.
7. When the scan is complete, a message will display that 'Search.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'Search.txt' to your next reply.
8. You may close any remaining open windows now.

 

[abdafat]

done.

 

[PeterJ]

Boot your computer into a Clean Boot state following these instructions: How to perform a clean boot in Windows.
After that, check Windows Update again and report the result. Do not install any updates yet.

 

[abdafat]

here

 

[PeterJ]

It is very hard to read the screenshots.
Try to install the updates for anti malware "v5.102" and "Windows Defender" first. Install them one at a time.
Report the result.

 

[abdafat]

both updates successful

 

[PeterJ]

Great.
Try to install only KB4474419 again and report the result.
If it fails attach the file cbs.log to your next reply.

 

[abdafat]

failed.

 

[PeterJ]

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

1. Download the attachment fixlist.txt and save it to your desktop.
2. Right-click on FRST.exe and select "Run as administrator".
3. Press the Fix button.
4. The tool will now process fixlist.txt.
5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
7. Attach the logfile Fixlog.txt to your next reply.

Step 2:
Try to install only KB4474419 again and report the result.
If it fails attach the file cbs.log to your next reply.

 

[abdafat]

failed.

 

[PeterJ]

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

1. Download the attachment fixlist.txt and save it to your desktop.
2. Right-click on FRST.exe and select "Run as administrator".
3. Press the Fix button.
4. The tool will now process fixlist.txt.
5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
7. Attach the logfile Fixlog.txt to your next reply.

Step 2:
Try to install only KB4474419 again and report the result.
If it fails attach the file cbs.log to your next reply.

 

[abdafat]

 

[PeterJ]

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

1. Download the attachment fixlist.txt and save it to your desktop.
2. Right-click on FRST.exe and select "Run as administrator".
3. Press the Fix button.
4. The tool will now process fixlist.txt.
5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
7. Attach the logfile Fixlog.txt to your next reply.

Step 2:
Try to install only KB4474419 again and report the result.
If it fails attach the file cbs.log to your next reply.

 

[abdafat]

here

 

[PeterJ]

Double-click

SFCFix.exe to run the tool. A dialog may come up asking for approval. If it does go ahead and allow.
On completion a log file (SFCFix.txt) will be opened. Copy and Paste its content into your next reply.

 

[abdafat]

done