[SOLVED] windows 7 x64 update failed error code 643 and 80073712

BrianDrab said:
Thank you. I've reviewed all the logs and I still believe the reason for the failure is that it is detecting another or newer version of .NET. Very odd. But I was able to obtain some more information (specifically the GUID) that it thinks is installed.

In the following log file I found the following: Microsoft .NET Framework 4 Client Profile Setup_20150602_003447229-MSI_netfx_Core_x64.msi.txt
Code: 
Action start 0:34:49: FindRelatedProducts.
MSI (s) (C4:EC) [00:34:49:659]: PROPERTY CHANGE: Adding NEWERVERSIONDETECTED property. Its value is '{[COLOR=#ff0000][B]26784146-6E05-3FF9-9335-786C7C0FB5BE[/B][/COLOR]}'.
MSI (s) (C4:EC) [00:34:49:660]: Doing action: CA_BlockOlderVersionInstall
MSI (s) (C4:EC) [00:34:49:660]: Note: 1: 2205 2:  3: ActionText 
Action ended 0:34:49: FindRelatedProducts. Return value 1.
Action start 0:34:49: CA_BlockOlderVersionInstall.
MSI (s) (C4:EC) [00:34:49:662]: Product: Microsoft .NET Framework 4 Client Profile -- A later version of Microsoft .NET Framework 4 Client Profile is already installed.

As a result I would like you to do the following.

FRST Registry Search
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
3. Copy and paste 26784146-6E05-3FF9-9335-786C7C0FB5BE into the Search box and click the Search Registry button.
Search.JPG


4. When the scan is complete a notepad window will open with the results. Please copy and paste the contents in your next reply. If for some reason notepad doesn't open the file should be
saved on your desktop named Search.txt.
Click to expand...



hey i decided to try a 3rd party tool ccleaner and in that add/remove it shows .net framework 4.5.2 but windows add/remove doesnt, want me to still these steps you gave me?
 
BrianDrab said:
Thank you. I've reviewed all the logs and I still believe the reason for the failure is that it is detecting another or newer version of .NET. Very odd. But I was able to obtain some more information (specifically the GUID) that it thinks is installed.

In the following log file I found the following: Microsoft .NET Framework 4 Client Profile Setup_20150602_003447229-MSI_netfx_Core_x64.msi.txt
Code: 
Action start 0:34:49: FindRelatedProducts.
MSI (s) (C4:EC) [00:34:49:659]: PROPERTY CHANGE: Adding NEWERVERSIONDETECTED property. Its value is '{[COLOR=#ff0000][B]26784146-6E05-3FF9-9335-786C7C0FB5BE[/B][/COLOR]}'.
MSI (s) (C4:EC) [00:34:49:660]: Doing action: CA_BlockOlderVersionInstall
MSI (s) (C4:EC) [00:34:49:660]: Note: 1: 2205 2:  3: ActionText 
Action ended 0:34:49: FindRelatedProducts. Return value 1.
Action start 0:34:49: CA_BlockOlderVersionInstall.
MSI (s) (C4:EC) [00:34:49:662]: Product: Microsoft .NET Framework 4 Client Profile -- A later version of Microsoft .NET Framework 4 Client Profile is already installed.

As a result I would like you to do the following.

FRST Registry Search
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
3. Copy and paste 26784146-6E05-3FF9-9335-786C7C0FB5BE into the Search box and click the Search Registry button.
Search.JPG


4. When the scan is complete a notepad window will open with the results. Please copy and paste the contents in your next reply. If for some reason notepad doesn't open the file should be
saved on your desktop named Search.txt.
Click to expand...



ok here is the search result





================== Search Registry: "26784146-6E05-3FF9-9335-786C7C0FB5BE" ===========


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\6414876250E69FF3395387C6C7F05BEB\InstallProperties]
"ModifyPath"="MsiExec.exe /X{26784146-6E05-3FF9-9335-786C7C0FB5BE}"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\6414876250E69FF3395387C6C7F05BEB\InstallProperties]
"UninstallString"="MsiExec.exe /X{26784146-6E05-3FF9-9335-786C7C0FB5BE}"


====== End of Search ======
 
Interesting about showing in CCleaner and not in Add/Remove programs. Maybe we'll use an uninstaller like Revo. Before we do, try this.

1. Click your start button and type cmd.
2. Right-click on cmd.exe that comes up and select Run as administrator.
3. Once the command-prompt is open please copy and paste the following and hit enter.
MsiExec.exe /X{26784146-6E05-3FF9-9335-786C7C0FB5BE}

Let me know what it says.
 
BrianDrab said:
Interesting about showing in CCleaner and not in Add/Remove programs. Maybe we'll use an uninstaller like Revo. Before we do, try this.

1. Click your start button and type cmd.
2. Right-click on cmd.exe that comes up and select Run as administrator.
3. Once the command-prompt is open please copy and paste the following and hit enter.
MsiExec.exe /X{26784146-6E05-3FF9-9335-786C7C0FB5BE}

Let me know what it says.
Click to expand...


asks me if im sure if i want to uninstall this product. ive used revo in the past so my trial is up
 
Go ahead and answer Yes to uninstall. Let me know if any errors happen. If it uninstalls successfully then go ahead and try the update you were attempting again.
 
BrianDrab said:
Go ahead and answer Yes to uninstall. Let me know if any errors happen. If it uninstalls successfully then go ahead and try the update you were attempting again.
Click to expand...


uninstalled fine, gone from ccleaner, but update still fails
 
We got further as suspected. It didn't find any other versions.

Code: 
Action start 21:11:27: FindRelatedProducts.
MSI (s) (B0:1C) [21:11:27:317]: Skipping action: CA_BlockOlderVersionInstall ([B]condition is false[/B])

Now we see the following.
Code: 
06/02/15 21:11:51 DDSet_Error: Failure creating interface IAssemblyCache
06/02/15 21:11:51 DDSet_Error: CreateAssemblyCache() returned -2147024703
06/02/15 21:11:51 DDSet_Error: Error occurred while initializing fusion.
MSI (s) (B0!E8) [21:11:51:602]: Product: Microsoft .NET Framework 4 Client Profile -- Error 25003. Error occurred while initializing fusion.

Can you try renaming the following two files? Simply rename them so that it ends in .old instead of .dll.

C:\Windows\System32\msvcr100_clr0400.dll
C:\Windows\SysWOW64\msvcr100_clr0400.dll

Once you do that, try the install again. If you don't know how to rename the files or don't feel comfortable doing it, let me know and I can automate for you. Thanks.
 
BrianDrab said:
We got further as suspected. It didn't find any other versions.

Code: 
Action start 21:11:27: FindRelatedProducts.
MSI (s) (B0:1C) [21:11:27:317]: Skipping action: CA_BlockOlderVersionInstall ([B]condition is false[/B])

Now we see the following.
Code: 
06/02/15 21:11:51 DDSet_Error: Failure creating interface IAssemblyCache
06/02/15 21:11:51 DDSet_Error: CreateAssemblyCache() returned -2147024703
06/02/15 21:11:51 DDSet_Error: Error occurred while initializing fusion.
MSI (s) (B0!E8) [21:11:51:602]: Product: Microsoft .NET Framework 4 Client Profile -- Error 25003. Error occurred while initializing fusion.

Can you try renaming the following two files? Simply rename them so that it ends in .old instead of .dll.

C:\Windows\System32\msvcr100_clr0400.dll
C:\Windows\SysWOW64\msvcr100_clr0400.dll

Once you do that, try the install again. If you don't know how to rename the files or don't feel comfortable doing it, let me know and I can automate for you. Thanks.
Click to expand...


well that worked, got it working was able to get the optional updates and all. have another issue now, that it keeps asking to d/l and install security updates for .net 4.5.x , after it successfully did it, the first time.
 
have another issue now, that it keeps asking to d/l and install security updates for .net 4.5.x , after it successfully did it, the first time.
Click to expand...

Can you provide an example of one of them? It's best to isolate it to just one particular update. What is the KB number associated with just one of them that you are having an issue with?

Thanks.
 
BrianDrab said:
have another issue now, that it keeps asking to d/l and install security updates for .net 4.5.x , after it successfully did it, the first time.
Click to expand...

Can you provide an example of one of them? It's best to isolate it to just one particular update. What is the KB number associated with just one of them that you are having an issue with?

Thanks.
Click to expand...



sure attached!
 

Attachments

  • Capture.JPG
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Uninstall Update
 1. Click your Start button.
2. Type or copy/paste the following in the search box and hit enter
wusa /uninstall /KB:2972107

Let me know if it uninstalls or if it tells you that the update is not installed.
 
BrianDrab said:
Uninstall Update
 1. Click your Start button.
2. Type or copy/paste the following in the search box and hit enter
wusa /uninstall /KB:2972107

Let me know if it uninstalls or if it tells you that the update is not installed.
Click to expand...


says its not installed on computer
 
Thanks. Please do the following.

Step#1 - System Update Readiness Tool (SUR)
 1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
BrianDrab said:
Thanks. Please do the following.

Step#1 - System Update Readiness Tool (SUR)
 1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
Click to expand...

well i look up the error and did this (but didnt help) Solving setup errors by using the SubInACL tool to repair file and registry permissions - Aaron Stebner's WebLog - Site Home - MSDN Blogs
 
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