Windows 7 x64 Updates KB4467107 and KB4467240 failed - both error codes : 80073712

Hello bruce1270

Content of Fixlog.txt :

Code:
Fix result of Farbar Recovery Scan Tool (x64) Version: 15.04.2019 01
Ran by Zenith (16-04-2019 00:44:58) Run:20
Running from E:\Toshiba\ZENITHfolders\Desktop
Loaded Profiles: Zenith (Available Profiles: Zenith & Administrator & DefaultAppPool)
Boot Mode: Normal
==============================================

fixlist content:
*****************
CreateRestorePoint:
Winsock: Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL => No File
Winsock: Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL => No File
Winsock: Catalog5-x64 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL => No File
Winsock: Catalog5-x64 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL => No File
cmd: netsh winsock reset
EmptyTemp:
*****************

Error: (0) Failed to create a restore point.
HKLM\SYSTEM\CurrentControlSet\Services\WinSock2\Parameters\NameSpace_Catalog5\Catalog_Entries\000000000008 => removed successfully
HKLM\SYSTEM\CurrentControlSet\Services\WinSock2\Parameters\NameSpace_Catalog5\Catalog_Entries\000000000009 => removed successfully
HKLM\SYSTEM\CurrentControlSet\Services\WinSock2\Parameters\NameSpace_Catalog5\Catalog_Entries64\000000000008 => removed successfully
HKLM\SYSTEM\CurrentControlSet\Services\WinSock2\Parameters\NameSpace_Catalog5\Catalog_Entries64\000000000009 => removed successfully

========= netsh winsock reset =========

Initialization Function InitHelperDll in NSHHTTP.DLL failed to start with error code 11003

Sucessfully reset the Winsock Catalog.
You must restart the computer in order to complete the reset.


========= End of CMD: =========


=========== EmptyTemp: ==========

BITS transfer queue => 8388608 B
DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 20033405 B
Java, Flash, Steam htmlcache => 1457 B
Windows/system/drivers => 50496370 B
Edge => 0 B
Chrome => 0 B
Firefox => 24293660 B
Opera => 0 B

Temp, IE cache, history, cookies, recent:
Users => 0 B
Default => 0 B
Public => 0 B
ProgramData => 0 B
systemprofile => 418 B
systemprofile32 => 485 B
LocalService => 0 B
NetworkService => 14687822 B
Zenith => 32439229 B
Administrator => 43308 B
DefaultAppPool => 0 B

RecycleBin => 0 B
EmptyTemp: => 143.4 MB temporary data Removed.

================================


The system needed a reboot.

==== End of Fixlog 00:45:25 ====


Unfortunately, once again, when I manually select "Check for Updates", I get the error message "Windows could not search for new updates", Error Code 80072EFD, and other messages as follows : "Most recent check for updates 30/03/1019 at 11:41", "Updates were installed 17/3/2019 at 11:27"
 
Hi bruce1270

I've just discovered that Windows Firewall Control has been blocking WU recently. So I temporarily moved to a lower level protection and was offered KB4493472 and duly attempted to install it.

The attempted installation failed.

I attach CBS.log and will try to "correct" my WFC settings.

Thank You.
 

Attachments

Hi Midcareer

Please do the following

Step #1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
 

Attachments

Hi bruce1270

Unfortunately, I've run up against a "size" limit of "more than 200000 characters" for the reply message I'm trying to post, due to the size of Fixlog.txt.

How should I proceed ?
 
Hi Midcareer

Please do the following.

Please try windows update again and install KB4493472 only and attach CBS log if it fails.
 
Hi Midcareer

Please do the following

Step #1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
Run SURT again and post the CheckSUR.log.
 

Attachments

Herewith, Fixlog.txt :

Code:
Fix result of Farbar Recovery Scan Tool (x64) Version: 20.04.2019 01
Ran by Zenith (21-04-2019 01:10:11) Run:22
Running from E:\Toshiba\ZENITHfolders\Desktop
Loaded Profiles: Zenith (Available Profiles: Zenith & Administrator & DefaultAppPool)
Boot Mode: Normal
==============================================

fixlist content:
*****************
reg: reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

StartRegedit:

[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_5ab2209479fb6c493a6734ec55143c4d_31bf3856ad364e35_6.1.7601.23915_none_ee99c75eb9ddfe6a]
"S256H"=hex:4c,fd,39,89,88,1a,09,9d,10,fd,54,d1,e8,c8,4f,24,79,64,a2,ef,d7,0b,\
  81,14,8e,0b,5a,cd,3c,c4,41,94
"identity"=hex:35,61,62,32,32,30,39,34,37,39,66,62,36,63,34,39,33,61,36,37,33,\
  34,65,63,35,35,31,34,33,63,34,64,2c,20,43,75,6c,74,75,72,65,3d,6e,65,75,74,\
  72,61,6c,2c,20,56,65,72,73,69,6f,6e,3d,36,2e,31,2e,37,36,30,31,2e,32,33,39,\
  31,35,2c,20,50,75,62,6c,69,63,4b,65,79,54,6f,6b,65,6e,3d,33,31,62,66,33,38,\
  35,36,61,64,33,36,34,65,33,35,2c,20,50,72,6f,63,65,73,73,6f,72,41,72,63,68,\
  69,74,65,63,74,75,72,65,3d,61,6d,64,36,34,2c,20,76,65,72,73,69,6f,6e,53,63,\
  6f,70,65,3d,4e,6f,6e,53,78,53
"ClosureFlags"=dword:00000003
"c!5ab2209479f..4ec55143c4d_31bf3856ad364e35_6.1.7601.23915_ee99c75eb9ddfe6a"=hex:

[HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\5ab2209479f..4ec55143c4d_31bf3856ad364e35_6.1.7601.23915_ee99c75eb9ddfe6a]
"appid"=hex:35,61,62,32,32,30,39,34,37,39,66,62,36,63,34,39,33,61,36,37,33,34,\
  65,63,35,35,31,34,33,63,34,64,2c,20,43,75,6c,74,75,72,65,3d,6e,65,75,74,72,\
  61,6c,2c,20,56,65,72,73,69,6f,6e,3d,36,2e,31,2e,37,36,30,31,2e,32,33,39,31,\
  35,2c,20,50,75,62,6c,69,63,4b,65,79,54,6f,6b,65,6e,3d,33,31,62,66,33,38,35,\
  36,61,64,33,36,34,65,33,35,2c,20,50,72,6f,63,65,73,73,6f,72,41,72,63,68,69,\
  74,65,63,74,75,72,65,3d,61,6d,64,36,34,2c,20,76,65,72,73,69,6f,6e,53,63,6f,\
  70,65,3d,4e,6f,6e,53,78,53
"CatalogThumbprint"="3b3d7911b9783662a5374554746703710b8b29c9087ac646866c1d71af67db0c"
"p!CBS_package_138_for_kb4467107~31bf3856ad364e35~amd64~~6.1.1.11.4_5191878c43aca8c3"=hex:52,\
  00,00,00,02,00,00,00,50,61,63,6b,61,67,65,5f,31,33,38,5f,66,6f,72,5f,4b,42,\
  34,34,36,37,31,30,37,7e,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,\
  61,6d,64,36,34,7e,7e,36,2e,31,2e,31,2e,31,31,2e,34,34,36,37,31,30,37,2d,34,\
  31,36,5f,6e,65,75,74,72,61,6c,5f,4c,44,52,31,36
"p!CBS_package_134_for_kb4054518~31bf3856ad364e35~amd64~~6.1.1.2.40_c324814a396dc4ac"=hex:51,\
  00,00,00,02,00,00,00,50,61,63,6b,61,67,65,5f,31,33,34,5f,66,6f,72,5f,4b,42,\
  34,30,35,34,35,31,38,7e,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,\
  61,6d,64,36,34,7e,7e,36,2e,31,2e,31,2e,32,2e,34,30,35,34,35,31,38,2d,34,30,\
  34,5f,6e,65,75,74,72,61,6c,5f,4c,44,52,31,36
"p!CBS_package_138_for_kb4467108~31bf3856ad364e35~amd64~~6.1.1.12.4_015c1d4c7c71f38c"=hex:52,\
  00,00,00,02,00,00,00,50,61,63,6b,61,67,65,5f,31,33,38,5f,66,6f,72,5f,4b,42,\
  34,34,36,37,31,30,38,7e,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,\
  61,6d,64,36,34,7e,7e,36,2e,31,2e,31,2e,31,32,2e,34,34,36,37,31,30,38,2d,34,\
  31,36,5f,6e,65,75,74,72,61,6c,5f,4c,44,52,31,36
"p!CBS_package_138_for_kb4471318~31bf3856ad364e35~amd64~~6.1.1.5.44_66d8f4076d55bcd0"=hex:51,\
  00,00,00,02,00,00,00,50,61,63,6b,61,67,65,5f,31,33,38,5f,66,6f,72,5f,4b,42,\
  34,34,37,31,33,31,38,7e,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,\
  61,6d,64,36,34,7e,7e,36,2e,31,2e,31,2e,35,2e,34,34,37,31,33,31,38,2d,34,31,\
  36,5f,6e,65,75,74,72,61,6c,5f,4c,44,52,31,36
"p!CBS_package_138_for_kb4480970~31bf3856ad364e35~amd64~~6.1.1.6.44_6e217972c6526537"=hex:51,\
  00,00,00,02,00,00,00,50,61,63,6b,61,67,65,5f,31,33,38,5f,66,6f,72,5f,4b,42,\
  34,34,38,30,39,37,30,7e,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,\
  61,6d,64,36,34,7e,7e,36,2e,31,2e,31,2e,36,2e,34,34,38,30,39,37,30,2d,34,31,\
  36,5f,6e,65,75,74,72,61,6c,5f,4c,44,52,31,36
"p!CBS_package_137_for_kb4462927~31bf3856ad364e35~amd64~~6.1.1.4.44_4af39169d1808eff"=hex:51,\
  00,00,00,02,00,00,00,50,61,63,6b,61,67,65,5f,31,33,37,5f,66,6f,72,5f,4b,42,\
  34,34,36,32,39,32,37,7e,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,\
  61,6d,64,36,34,7e,7e,36,2e,31,2e,31,2e,34,2e,34,34,36,32,39,32,37,2d,34,31,\
  35,5f,6e,65,75,74,72,61,6c,5f,4c,44,52,31,36
"p!CBS_package_138_for_kb4486563~31bf3856ad364e35~amd64~~6.1.1.4.44_62efaa4f4d396bfe"=hex:51,\
  00,00,00,02,00,00,00,50,61,63,6b,61,67,65,5f,31,33,38,5f,66,6f,72,5f,4b,42,\
  34,34,38,36,35,36,33,7e,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,\
  61,6d,64,36,34,7e,7e,36,2e,31,2e,31,2e,34,2e,34,34,38,36,35,36,33,2d,34,31,\
  37,5f,6e,65,75,74,72,61,6c,5f,4c,44,52,31,36
"p!CBS_package_138_for_kb4486565~31bf3856ad364e35~amd64~~6.1.1.8.44_a87ecafb64e2bc4f"=hex:51,\
  00,00,00,02,00,00,00,50,61,63,6b,61,67,65,5f,31,33,38,5f,66,6f,72,5f,4b,42,\
  34,34,38,36,35,36,35,7e,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,\
  61,6d,64,36,34,7e,7e,36,2e,31,2e,31,2e,38,2e,34,34,38,36,35,36,35,2d,34,31,\
  38,5f,6e,65,75,74,72,61,6c,5f,4c,44,52,31,36
"p!CBS_package_138_for_kb4489878~31bf3856ad364e35~amd64~~6.1.1.9.44_97eb5e6a594990ed"=hex:51,\
  00,00,00,02,00,00,00,50,61,63,6b,61,67,65,5f,31,33,38,5f,66,6f,72,5f,4b,42,\
  34,34,38,39,38,37,38,7e,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,\
  61,6d,64,36,34,7e,7e,36,2e,31,2e,31,2e,39,2e,34,34,38,39,38,37,38,2d,34,32,\
  34,5f,6e,65,75,74,72,61,6c,5f,4c,44,52,31,36
"p!CBS_package_138_for_kb4493472~31bf3856ad364e35~amd64~~6.1.1.8.44_54457dea95b42bb9"=hex:51,\
  00,00,00,02,00,00,00,50,61,63,6b,61,67,65,5f,31,33,38,5f,66,6f,72,5f,4b,42,\
  34,34,39,33,34,37,32,7e,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,\
  61,6d,64,36,34,7e,7e,36,2e,31,2e,31,2e,38,2e,34,34,39,33,34,37,32,2d,34,32,\
  35,5f,6e,65,75,74,72,61,6c,5f,4c,44,52,31,36
"i!CBS_package_138_for_kb4493472~31bf3856ad364e35~amd64~~6.1.1.8.44_54457dea95b42bb9"=hex:51,\
  00,00,00,02,00,00,00,50,61,63,6b,61,67,65,5f,31,33,38,5f,66,6f,72,5f,4b,42,\
  34,34,39,33,34,37,32,7e,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,\
  61,6d,64,36,34,7e,7e,36,2e,31,2e,31,2e,38,2e,34,34,39,33,34,37,32,2d,34,32,\
  35,5f,6e,65,75,74,72,61,6c,5f,4c,44,52,31,36

EndRegedit:
*****************


========= reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS =========

The operation completed successfully.



========= End of Reg: =========


====> Registry

==== End of Fixlog 01:10:11 ====


CheckSUR.log attached....
 

Attachments

Hi Midcareer

Please do the following

Please try windows update again and install KB4493472 only and attach CBS log if it fails.
 
Hi Midcareer

Step #1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
Run SURT again and post the CheckSUR.log.

Step#2 - Update Install
Please try windows update again and install KB4493472 only and attach CBS log if it fails.
 

Attachments

Hello bruce1270

Content of Fixlog.txt :

Code:
Fix result of Farbar Recovery Scan Tool (x64) Version: 22.04.2019
Ran by Zenith (23-04-2019 00:28:15) Run:23
Running from E:\Toshiba\ZENITHfolders\Desktop
Loaded Profiles: Zenith (Available Profiles: Zenith & Administrator & DefaultAppPool)
Boot Mode: Normal
==============================================

fixlist content:
*****************
reg: reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

StartRegedit:

[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_612250e5a9879c6ba1fc89cc94cba2cf_31bf3856ad364e35_6.1.7601.23572_none_88c7750586247ec6]
"S256H"=hex:cd,5b,38,70,99,31,38,eb,cd,ff,60,c9,44,2c,52,f5,c9,77,96,43,e1,74,\
  00,a8,9d,f0,a9,cc,2a,eb,75,87
"identity"=hex:36,31,32,32,35,30,65,35,61,39,38,37,39,63,36,62,61,31,66,63,38,\
  39,63,63,39,34,63,62,61,32,63,66,2c,20,43,75,6c,74,75,72,65,3d,6e,65,75,74,\
  72,61,6c,2c,20,56,65,72,73,69,6f,6e,3d,36,2e,31,2e,37,36,30,31,2e,32,33,35,\
  37,32,2c,20,50,75,62,6c,69,63,4b,65,79,54,6f,6b,65,6e,3d,33,31,62,66,33,38,\
  35,36,61,64,33,36,34,65,33,35,2c,20,50,72,6f,63,65,73,73,6f,72,41,72,63,68,\
  69,74,65,63,74,75,72,65,3d,61,6d,64,36,34,2c,20,76,65,72,73,69,6f,6e,53,63,\
  6f,70,65,3d,4e,6f,6e,53,78,53
"ClosureFlags"=dword:00000003
"c!612250e5a98..9cc94cba2cf_31bf3856ad364e35_6.1.7601.23572_88c7750586247ec6"=hex:

[HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\612250e5a98..9cc94cba2cf_31bf3856ad364e35_6.1.7601.23572_88c7750586247ec6]
"appid"=hex:36,31,32,32,35,30,65,35,61,39,38,37,39,63,36,62,61,31,66,63,38,39,\
  63,63,39,34,63,62,61,32,63,66,2c,20,43,75,6c,74,75,72,65,3d,6e,65,75,74,72,\
  61,6c,2c,20,56,65,72,73,69,6f,6e,3d,36,2e,31,2e,37,36,30,31,2e,32,33,35,37,\
  32,2c,20,50,75,62,6c,69,63,4b,65,79,54,6f,6b,65,6e,3d,33,31,62,66,33,38,35,\
  36,61,64,33,36,34,65,33,35,2c,20,50,72,6f,63,65,73,73,6f,72,41,72,63,68,69,\
  74,65,63,74,75,72,65,3d,61,6d,64,36,34,2c,20,76,65,72,73,69,6f,6e,53,63,6f,\
  70,65,3d,4e,6f,6e,53,78,53
"CatalogThumbprint"="27d2bf430027943806004e76bfeeb6f88ad24788e6ebaa818629cf7fed205c7a"
"p!CBS_package_166_for_kb4467107~31bf3856ad364e35~amd64~~6.1.1.11.4_7b66c4a9f25629cd"=hex:52,\
  00,00,00,01,00,00,00,50,61,63,6b,61,67,65,5f,31,36,36,5f,66,6f,72,5f,4b,42,\
  34,34,36,37,31,30,37,7e,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,\
  61,6d,64,36,34,7e,7e,36,2e,31,2e,31,2e,31,31,2e,34,34,36,37,31,30,37,2d,34,\
  34,38,5f,6e,65,75,74,72,61,6c,5f,4c,44,52,35
"p!CBS_package_162_for_kb4054518~31bf3856ad364e35~amd64~~6.1.1.2.40_c14b39dfb40dccd4"=hex:51,\
  00,00,00,01,00,00,00,50,61,63,6b,61,67,65,5f,31,36,32,5f,66,6f,72,5f,4b,42,\
  34,30,35,34,35,31,38,7e,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,\
  61,6d,64,36,34,7e,7e,36,2e,31,2e,31,2e,32,2e,34,30,35,34,35,31,38,2d,34,35,\
  36,5f,6e,65,75,74,72,61,6c,5f,4c,44,52,35
"p!CBS_package_166_for_kb4467108~31bf3856ad364e35~amd64~~6.1.1.12.4_2b315a6a2b1b7496"=hex:52,\
  00,00,00,01,00,00,00,50,61,63,6b,61,67,65,5f,31,36,36,5f,66,6f,72,5f,4b,42,\
  34,34,36,37,31,30,38,7e,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,\
  61,6d,64,36,34,7e,7e,36,2e,31,2e,31,2e,31,32,2e,34,34,36,37,31,30,38,2d,34,\
  34,38,5f,6e,65,75,74,72,61,6c,5f,4c,44,52,35
"p!CBS_package_166_for_kb4471318~31bf3856ad364e35~amd64~~6.1.1.5.44_64ffaf758ae8237a"=hex:51,\
  00,00,00,01,00,00,00,50,61,63,6b,61,67,65,5f,31,36,36,5f,66,6f,72,5f,4b,42,\
  34,34,37,31,33,31,38,7e,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,\
  61,6d,64,36,34,7e,7e,36,2e,31,2e,31,2e,35,2e,34,34,37,31,33,31,38,2d,34,34,\
  38,5f,6e,65,75,74,72,61,6c,5f,4c,44,52,35
"p!CBS_package_166_for_kb4480970~31bf3856ad364e35~amd64~~6.1.1.6.44_6c483208e3e4cbe1"=hex:51,\
  00,00,00,01,00,00,00,50,61,63,6b,61,67,65,5f,31,36,36,5f,66,6f,72,5f,4b,42,\
  34,34,38,30,39,37,30,7e,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,\
  61,6d,64,36,34,7e,7e,36,2e,31,2e,31,2e,36,2e,34,34,38,30,39,37,30,2d,34,34,\
  38,5f,6e,65,75,74,72,61,6c,5f,4c,44,52,35
"p!CBS_package_165_for_kb4462927~31bf3856ad364e35~amd64~~6.1.1.4.44_491a49ffef12f5a9"=hex:51,\
  00,00,00,01,00,00,00,50,61,63,6b,61,67,65,5f,31,36,35,5f,66,6f,72,5f,4b,42,\
  34,34,36,32,39,32,37,7e,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,\
  61,6d,64,36,34,7e,7e,36,2e,31,2e,31,2e,34,2e,34,34,36,32,39,32,37,2d,34,34,\
  37,5f,6e,65,75,74,72,61,6c,5f,4c,44,52,35
"p!CBS_package_166_for_kb4486563~31bf3856ad364e35~amd64~~6.1.1.4.44_611665bd6acbd2a8"=hex:51,\
  00,00,00,01,00,00,00,50,61,63,6b,61,67,65,5f,31,36,36,5f,66,6f,72,5f,4b,42,\
  34,34,38,36,35,36,33,7e,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,\
  61,6d,64,36,34,7e,7e,36,2e,31,2e,31,2e,34,2e,34,34,38,36,35,36,33,2d,34,34,\
  39,5f,6e,65,75,74,72,61,6c,5f,4c,44,52,35
"p!CBS_package_166_for_kb4486565~31bf3856ad364e35~amd64~~6.1.1.8.44_5f4299079c1052be"=hex:51,\
  00,00,00,01,00,00,00,50,61,63,6b,61,67,65,5f,31,36,36,5f,66,6f,72,5f,4b,42,\
  34,34,38,36,35,36,35,7e,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,\
  61,6d,64,36,34,7e,7e,36,2e,31,2e,31,2e,38,2e,34,34,38,36,35,36,35,2d,34,35,\
  30,5f,6e,65,75,74,72,61,6c,5f,4c,44,52,35
"p!CBS_package_166_for_kb4489878~31bf3856ad364e35~amd64~~6.1.1.9.44_9612170076dbf797"=hex:51,\
  00,00,00,01,00,00,00,50,61,63,6b,61,67,65,5f,31,36,36,5f,66,6f,72,5f,4b,42,\
  34,34,38,39,38,37,38,7e,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,\
  61,6d,64,36,34,7e,7e,36,2e,31,2e,31,2e,39,2e,34,34,38,39,38,37,38,2d,34,35,\
  36,5f,6e,65,75,74,72,61,6c,5f,4c,44,52,35
"p!CBS_package_166_for_kb4493472~31bf3856ad364e35~amd64~~6.1.1.8.44_526c3959b3469263"=hex:51,\
  00,00,00,01,00,00,00,50,61,63,6b,61,67,65,5f,31,36,36,5f,66,6f,72,5f,4b,42,\
  34,34,39,33,34,37,32,7e,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,\
  61,6d,64,36,34,7e,7e,36,2e,31,2e,31,2e,38,2e,34,34,39,33,34,37,32,2d,34,35,\
  37,5f,6e,65,75,74,72,61,6c,5f,4c,44,52,35
"i!CBS_package_166_for_kb4493472~31bf3856ad364e35~amd64~~6.1.1.8.44_526c3959b3469263"=hex:51,\
  00,00,00,01,00,00,00,50,61,63,6b,61,67,65,5f,31,36,36,5f,66,6f,72,5f,4b,42,\
  34,34,39,33,34,37,32,7e,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,\
  61,6d,64,36,34,7e,7e,36,2e,31,2e,31,2e,38,2e,34,34,39,33,34,37,32,2d,34,35,\
  37,5f,6e,65,75,74,72,61,6c,5f,4c,44,52,35

EndRegedit:
*****************


========= reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS =========

The operation completed successfully.



========= End of Reg: =========


====> Registry

==== End of Fixlog 00:28:17 ====

Attachments :
 

Attachments

Hi Midcareer

Please do the following

Step #1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
Run SURT again and post the CheckSUR.log.
 

Attachments

Hi MidCareer

I haven't heard from you for a few days. Are you still requiring assistance?

Thanks
 
Hello bruce1270

Apologies, I've been offline for somewhat longer than I anticipated.

Content of Fixlog.txt :

Code:
Fix result of Farbar Recovery Scan Tool (x64) Version: 28.04.2019
Ran by Zenith (30-04-2019 20:48:54) Run:24
Running from E:\Toshiba\ZENITHfolders\Desktop
Loaded Profiles: Zenith (Available Profiles: Zenith & Administrator & DefaultAppPool)
Boot Mode: Normal
==============================================

fixlist content:
*****************
reg: reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

StartRegedit:

[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_aaea576e12a6e163deba2d2ce5650c25_31bf3856ad364e35_7.0.7601.24195_none_367e2fff7aa6f69d]
"S256H"=hex:5f,2f,92,ab,2b,3c,4d,bc,aa,7c,c5,ab,52,b2,e0,d0,bb,ce,44,97,43,cb,\
  00,16,3b,89,04,99,4d,91,35,29
"identity"=hex:61,61,65,61,35,37,36,65,31,32,61,36,65,31,36,33,64,65,62,61,32,\
  64,32,63,65,35,36,35,30,63,32,35,2c,20,43,75,6c,74,75,72,65,3d,6e,65,75,74,\
  72,61,6c,2c,20,56,65,72,73,69,6f,6e,3d,37,2e,30,2e,37,36,30,31,2e,32,34,31,\
  39,35,2c,20,50,75,62,6c,69,63,4b,65,79,54,6f,6b,65,6e,3d,33,31,62,66,33,38,\
  35,36,61,64,33,36,34,65,33,35,2c,20,50,72,6f,63,65,73,73,6f,72,41,72,63,68,\
  69,74,65,63,74,75,72,65,3d,61,6d,64,36,34,2c,20,76,65,72,73,69,6f,6e,53,63,\
  6f,70,65,3d,4e,6f,6e,53,78,53
"ClosureFlags"=dword:00000003
"c!aaea576e12a..d2ce5650c25_31bf3856ad364e35_7.0.7601.24195_367e2fff7aa6f69d"=hex:

[HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\aaea576e12a..d2ce5650c25_31bf3856ad364e35_7.0.7601.24195_367e2fff7aa6f69d]
"appid"=hex:61,61,65,61,35,37,36,65,31,32,61,36,65,31,36,33,64,65,62,61,32,64,\
  32,63,65,35,36,35,30,63,32,35,2c,20,43,75,6c,74,75,72,65,3d,6e,65,75,74,72,\
  61,6c,2c,20,56,65,72,73,69,6f,6e,3d,37,2e,30,2e,37,36,30,31,2e,32,34,31,39,\
  35,2c,20,50,75,62,6c,69,63,4b,65,79,54,6f,6b,65,6e,3d,33,31,62,66,33,38,35,\
  36,61,64,33,36,34,65,33,35,2c,20,50,72,6f,63,65,73,73,6f,72,41,72,63,68,69,\
  74,65,63,74,75,72,65,3d,61,6d,64,36,34,2c,20,76,65,72,73,69,6f,6e,53,63,6f,\
  70,65,3d,4e,6f,6e,53,78,53
"CatalogThumbprint"="27d2bf430027943806004e76bfeeb6f88ad24788e6ebaa818629cf7fed205c7a"
"p!CBS_package_166_for_kb4467107~31bf3856ad364e35~amd64~~6.1.1.11.4_f07169dcaafe363c"=hex:52,\
  00,00,00,01,00,00,00,50,61,63,6b,61,67,65,5f,31,36,36,5f,66,6f,72,5f,4b,42,\
  34,34,36,37,31,30,37,7e,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,\
  61,6d,64,36,34,7e,7e,36,2e,31,2e,31,2e,31,31,2e,34,34,36,37,31,30,37,2d,34,\
  34,39,5f,6e,65,75,74,72,61,6c,5f,4c,44,52,35
"p!CBS_package_166_for_kb4467108~31bf3856ad364e35~amd64~~6.1.1.12.4_a03bff9ce3c38105"=hex:52,\
  00,00,00,01,00,00,00,50,61,63,6b,61,67,65,5f,31,36,36,5f,66,6f,72,5f,4b,42,\
  34,34,36,37,31,30,38,7e,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,\
  61,6d,64,36,34,7e,7e,36,2e,31,2e,31,2e,31,32,2e,34,34,36,37,31,30,38,2d,34,\
  34,39,5f,6e,65,75,74,72,61,6c,5f,4c,44,52,35
"p!CBS_package_166_for_kb4471318~31bf3856ad364e35~amd64~~6.1.1.5.44_b8eff98b0cffb393"=hex:51,\
  00,00,00,01,00,00,00,50,61,63,6b,61,67,65,5f,31,36,36,5f,66,6f,72,5f,4b,42,\
  34,34,37,31,33,31,38,7e,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,\
  61,6d,64,36,34,7e,7e,36,2e,31,2e,31,2e,35,2e,34,34,37,31,33,31,38,2d,34,34,\
  39,5f,6e,65,75,74,72,61,6c,5f,4c,44,52,35
"p!CBS_package_166_for_kb4480970~31bf3856ad364e35~amd64~~6.1.1.6.44_c0387ef765fc5bfa"=hex:51,\
  00,00,00,01,00,00,00,50,61,63,6b,61,67,65,5f,31,36,36,5f,66,6f,72,5f,4b,42,\
  34,34,38,30,39,37,30,7e,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,\
  61,6d,64,36,34,7e,7e,36,2e,31,2e,31,2e,36,2e,34,34,38,30,39,37,30,2d,34,34,\
  39,5f,6e,65,75,74,72,61,6c,5f,4c,44,52,35
"p!CBS_package_165_for_kb4462927~31bf3856ad364e35~amd64~~6.1.1.4.44_9d0a9415712a85c2"=hex:51,\
  00,00,00,01,00,00,00,50,61,63,6b,61,67,65,5f,31,36,35,5f,66,6f,72,5f,4b,42,\
  34,34,36,32,39,32,37,7e,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,\
  61,6d,64,36,34,7e,7e,36,2e,31,2e,31,2e,34,2e,34,34,36,32,39,32,37,2d,34,34,\
  38,5f,6e,65,75,74,72,61,6c,5f,4c,44,52,35
"p!CBS_package_166_for_kb4486563~31bf3856ad364e35~amd64~~6.1.1.4.44_6da3c54a067e9286"=hex:51,\
  00,00,00,01,00,00,00,50,61,63,6b,61,67,65,5f,31,36,36,5f,66,6f,72,5f,4b,42,\
  34,34,38,36,35,36,33,7e,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,\
  61,6d,64,36,34,7e,7e,36,2e,31,2e,31,2e,34,2e,34,34,38,36,35,36,33,2d,34,35,\
  30,5f,6e,65,75,74,72,61,6c,5f,4c,44,52,35
"p!CBS_package_166_for_kb4486565~31bf3856ad364e35~amd64~~6.1.1.8.44_b332e5f61e27e2d7"=hex:51,\
  00,00,00,01,00,00,00,50,61,63,6b,61,67,65,5f,31,36,36,5f,66,6f,72,5f,4b,42,\
  34,34,38,36,35,36,35,7e,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,\
  61,6d,64,36,34,7e,7e,36,2e,31,2e,31,2e,38,2e,34,34,38,36,35,36,35,2d,34,35,\
  31,5f,6e,65,75,74,72,61,6c,5f,4c,44,52,35
"p!CBS_package_166_for_kb4489878~31bf3856ad364e35~amd64~~6.1.1.9.44_ea026115f8f387b0"=hex:51,\
  00,00,00,01,00,00,00,50,61,63,6b,61,67,65,5f,31,36,36,5f,66,6f,72,5f,4b,42,\
  34,34,38,39,38,37,38,7e,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,\
  61,6d,64,36,34,7e,7e,36,2e,31,2e,31,2e,39,2e,34,34,38,39,38,37,38,2d,34,35,\
  37,5f,6e,65,75,74,72,61,6c,5f,4c,44,52,35
"p!CBS_package_166_for_kb4493472~31bf3856ad364e35~amd64~~6.1.1.8.44_a65c836f355e227c"=hex:51,\
  00,00,00,01,00,00,00,50,61,63,6b,61,67,65,5f,31,36,36,5f,66,6f,72,5f,4b,42,\
  34,34,39,33,34,37,32,7e,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,\
  61,6d,64,36,34,7e,7e,36,2e,31,2e,31,2e,38,2e,34,34,39,33,34,37,32,2d,34,35,\
  38,5f,6e,65,75,74,72,61,6c,5f,4c,44,52,35
"i!CBS_package_166_for_kb4493472~31bf3856ad364e35~amd64~~6.1.1.8.44_a65c836f355e227c"=hex:51,\
  00,00,00,01,00,00,00,50,61,63,6b,61,67,65,5f,31,36,36,5f,66,6f,72,5f,4b,42,\
  34,34,39,33,34,37,32,7e,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,\
  61,6d,64,36,34,7e,7e,36,2e,31,2e,31,2e,38,2e,34,34,39,33,34,37,32,2d,34,35,\
  38,5f,6e,65,75,74,72,61,6c,5f,4c,44,52,35

EndRegedit:
*****************


========= reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS =========

The operation completed successfully.



========= End of Reg: =========


====> Registry

==== End of Fixlog 20:48:55 ====


CheckSUR.log :
 

Attachments

Hi Midcareer

Please do the following

Step#1 - Update Install
Please try windows update again and install KB4493472 only and attach CBS log if it fails.
 
Hi Midcareer

Please do the following

Step #1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
Run SURT again and post the CheckSUR.log.
 

Attachments

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