Windows 8.1 component store got corrupt and can't start 32bit applications

[Anulin]

Thank you. Please see the log attached

 

[PeterJ]

The fixes seems to have worked. Some new corruptions are found.
Are you able to run SFCFix as mentioned below ?
SFCFix Scan:

1. Download
   
   SFCFix and move the executable to your desktop.
2. Double-click SFCFix.exe to run the tool. A dialog may come up asking for approval. If it does go ahead and allow.
3. On completion a log file (SFCFix.txt) will be opened. Close the file and attach it to your next reply.

 

[Anulin]

Unfortunately SFCFix and 32bit apps still have the same issue

 

[PeterJ]

Download the attachment winsxs2.zip and save the file on your desktop.
Extract the ZIP file to the default location.
When completed there should be 2 folders in the folder C:\Users\Lenovo\Desktop\winsxs2. Is that correct ?

 

[Anulin]

yes

 

[PeterJ]

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

1. Download the attachment fixlist.txt and save it to your desktop.
2. Right-click on FRST64.exe and select "Run as administrator".
3. Press the Fix button.
4. The tool will now process fixlist.txt.
5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
7. Attach the logfile Fixlog.txt to your next reply.

Step 2:
Install Update with DISM

1. Download the update MSU here: https://catalog.s.download.windowsu..._03590acb15d947eb9a3fc9e4d838ad3d66163844.msu
2. Copy the MSU file to a convenient location (such as C:\temp).
3. Click on the Start button and in the search box, type Command Prompt
4. When you see Command Prompt on the list, right-click on it and select Run as administrator
5. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   cd C:\temp
   replace C:\temp with your path if different
   
   expand windows8.1-kb3086255-x64_03590acb15d947eb9a3fc9e4d838ad3d66163844.msu -f:* C:\temp
   
   DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows8.1-kb3086255-x64.cab
   
   
6. You should receive the message:
   The operation completed successfully.
   Make sure to allow the computer to restart if prompted.
   
7. If you receive any other message:
   Post a screenshot of the Commandprompt window.
   Zip and attach the file C:\Windows\Logs\CBS\CBS.log

 

[Anulin]

Here is the fixlog file. The Commandprompt finished with the "The operation completed successfully" message.

 

[PeterJ]

Great.
Run ComponentsScanner:

• Download
  
  ComponentsScanner and save it on your desktop.
  64bit: https://sysnative.com/apps/componentscollector/ComponentsScanner.exe
• Double-click ComponentsScanner.exe and click Yes on the UAC (User Account Control) prompt which appears.
• Follow the on-screen instructions. If prompted to perform any repairs, press Y to agree.
• Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
• Attach that file to your next reply.

 

[Anulin]

Hello! Please see the file attached

 

[PeterJ]

Wow. A lot of issues still to fix.

Download the attachment winsxs3.zip and save the file on your desktop.
Extract the ZIP file to the default location.
When completed there should be 1 file in the folder C:\Users\Lenovo\Desktop\winsxs3. Is that correct ?

 

[Anulin]

yes

 

[PeterJ]

Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

1. Download the attachment fixlist.txt and save it to your desktop.
2. Right-click on FRST64.exe and select "Run as administrator".
3. Press the Fix button.
4. The tool will now process fixlist.txt.
5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
7. Attach the logfile Fixlog.txt to your next reply.

 

[Anulin]

thank you. Here is the log

 

[PeterJ]

Provide the Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to Gofile or WeTransfer and just provide the link here.

---

Option#2 (only if you are unable to follow the previous instructions)

• Please download the Freeware RegBak from here: Acelogix Software - Download products
  You will find it at the bottom of the page that the link brings you to.
• Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
• Click the New Backup button. Accept the defaults and simply click Start.
• When it says Finished successfully, click the Close button.
• This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
• This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS.
• Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
• Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder.
• Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Gofile or WeTransfer and then just provide the link in your reply.
• You can close any open windows you have as well as the RegBak program now.

 

[Anulin]

Please see the file attached

 

[PeterJ]

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

1. Download the attachment fixlist.txt and save it to your desktop.
2. Right-click on FRST64.exe and select "Run as administrator".
3. Press the Fix button.
4. The tool will now process fixlist.txt.
5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
7. Attach the logfile Fixlog.txt to your next reply.

Step 2:

• Run the tool
  
  ComponentsScanner again.
• Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
• Attach that file to your next reply.

 

[Anulin]

Please see the files attached

 

[PeterJ]

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download
  
  SFCFix and move the executable to your desktop.
• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the
  
  SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.

 

[Anulin]

unfortunately 32bit apps still do not work so I cant use sfcfix

 

[PeterJ]

Download the attachment Manifests2.zip and save the file on your desktop.
Extract the ZIP file to the default location.
When completed there should be 5 files in the folder C:\Users\Lenovo\Desktop\Manifests2. Is that correct ?