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Windows 8.1 component store got corrupt and can't start 32bit applications
Moderator, Windows Update Expert, Security Analyst
Staff member
Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt .
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Attach the logfile Fixlog.txt to your next reply.
Step 2:
Run the tool
ComponentsScanner again.
Once complete, a report will be saved to your desktop called ComponentsScanner.txt .
Attach that file to your next reply.
please see the files attached
Moderator, Windows Update Expert, Security Analyst
Staff member
Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
Download the attachment SFCFixScript.txt and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt .
Open the file, then copy and paste its content in your next reply.
Step 2:
Run the tool ComponentsScanner again.
Once complete, a report will be saved to your desktop called ComponentsScanner.txt .
Attach that file to your next reply.
Hello! Thank you for your reply. The 32bit apps still can't work, so SFCfix does not start
Moderator, Windows Update Expert, Security Analyst
Staff member
Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt .
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Attach the logfile Fixlog.txt to your next reply.
Step 2:
Run the tool ComponentsScanner again.
Once complete, a report will be saved to your desktop called ComponentsScanner.txt .
Attach that file to your next reply.
Hello! Please see the files attached
32bit apps still produce the same error
Moderator, Windows Update Expert, Security Analyst
Staff member
Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt .
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Attach the logfile Fixlog.txt to your next reply.
Step 2:
Run the tool ComponentsScanner again.
Once complete, a report will be saved to your desktop called ComponentsScanner.txt .
Attach that file to your next reply.
thank you. Here are the new files
Moderator, Windows Update Expert, Security Analyst
Staff member
Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt .
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Attach the logfile Fixlog.txt to your next reply.
Step 2:
Run the tool ComponentsScanner again.
Once complete, a report will be saved to your desktop called ComponentsScanner.txt .
Attach that file to your next reply.
please see the files attached
Moderator, Windows Update Expert, Security Analyst
Staff member
Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt .
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Attach the logfile Fixlog.txt to your next reply.
Step 2:
Run the tool ComponentsScanner again.
Once complete, a report will be saved to your desktop called ComponentsScanner.txt .
Attach that file to your next reply.
Moderator, Windows Update Expert, Security Analyst
Staff member
Step 1:
Install Update with DISM
Download the update MSU here: https://download.microsoft.com/down...48A-4C7F9F5ABF9E/Windows8.1-KB2961851-x64.msu
Copy the MSU file to a convenient location (such as C:\temp).
Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each
cd C:\temp
replace C:\temp with your path if different
expand Windows8.1-KB2961851-x64.msu -f:* C:\temp
DISM.exe /Online /Add-Package /PackagePath:C:\temp\Windows8.1-KB2961851-x64.cab
You should receive the message:
The operation completed successfully.
Make sure to allow the computer to restart if prompted.
If you receive any other message:
Post a screenshot of the Commandprompt window.
Zip and attach the file C:\Windows\Logs\CBS\CBS.log
Step 2:
Run the tool ComponentsScanner again.
Once complete, a report will be saved to your desktop called ComponentsScanner.txt .
Attach that file to your next reply.
Thank you. Please see the file attached
Moderator, Windows Update Expert, Security Analyst
Staff member
Step 1:
Install Update with DISM
Download the update MSU here: https://catalog.s.download.windowsu..._b3e84d9ccb08528df0b5d3b28772a9ccfcfec8a0.msu
Copy the MSU file to a convenient location (such as C:\temp).
Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each
cd C:\temp
replace C:\temp with your path if different
expand windows8.1-kb3186539-x64_b3e84d9ccb08528df0b5d3b28772a9ccfcfec8a0.msu -f:* C:\temp
DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows8.1-kb3186539-x64.cab
You should receive the message:
The operation completed successfully.
Make sure to allow the computer to restart if prompted.
If you receive any other message:
Post a screenshot of the Commandprompt window.
Zip and attach the file C:\Windows\Logs\CBS\CBS.log
Step 2:
Install Update with DISM
Download the update MSU here: https://catalog.s.download.windowsu..._871c2f1b31b2cd2e34ac3c38c099d621f254a9f7.msu
Copy the MSU file to a convenient location (such as C:\temp).
Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each
cd C:\temp
replace C:\temp with your path if different
expand windows8.1-kb4033369-x64_871c2f1b31b2cd2e34ac3c38c099d621f254a9f7.msu -f:* C:\temp
DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows8.1-kb4033369-x64.cab
You should receive the message:
The operation completed successfully.
Make sure to allow the computer to restart if prompted.
If you receive any other message:
Post a screenshot of the Commandprompt window.
Zip and attach the file C:\Windows\Logs\CBS\CBS.log
Step 3:
Install Update with DISM
Download the update MSU here: https://catalog.s.download.windowsu..._e780e6efac612bd0fcaf9cccfe15d6d05c9cc419.msu
Copy the MSU file to a convenient location (such as C:\temp).
Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each
cd C:\temp
replace C:\temp with your path if different
expand windows8.1-kb4054566-x64_e780e6efac612bd0fcaf9cccfe15d6d05c9cc419.msu -f:* C:\temp
DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows8.1-kb4054566-x64.cab
You should receive the message:
The operation completed successfully.
Make sure to allow the computer to restart if prompted.
If you receive any other message:
Post a screenshot of the Commandprompt window.
Zip and attach the file C:\Windows\Logs\CBS\CBS.log
Thank you! What should I do next?
Moderator, Windows Update Expert, Security Analyst
Staff member
All three steps were successful ?
Run the tool ComponentsScanner again.
Once complete, a report will be saved to your desktop called ComponentsScanner.txt .
Attach that file to your next reply.
yes all three steps were successful. Please see the file attached
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