Windows 8.1 - Corrupt WinSxS Files prevent Windows Updates

[badooga]

All directives were processed successfully.

 

[PeterJ]

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the file SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Attach that file to your next reply.

Step 2:
Follow the instructions below to run a scan with the DISM tool and provide a log.

1. Right-click the Start button and click Command prompt(Administrator).
2. If you get a popup about UserAccountControl, allow the program to run.
3. When command prompt opens, copy and paste the following commands into it, press enter after each.
   
   

   dism /Online /Cleanup-Image /ScanHealth

   Wait for this to finish before you continue
   
   

   copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.log"

4. This will create a file, cbs.log on your Desktop. Please attach this to your next post.
   Note: if the file is too big to upload to your next post please upload via a service such as Filedropper or One Drive or SendSpace and just provide the download link.

 

[badooga]

Not all directives were processed successfully.

 

[PeterJ]

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachmente SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Attach that file to your next reply.

Step 2:
Follow the instructions below to run a scan with the DISM tool and provide a log.

1. Right-click the Start button and click Command prompt(Administrator).
2. If you get a popup about UserAccountControl, allow the program to run.
3. When command prompt opens, copy and paste the following commands into it, press enter after each.
   
   

   dism /Online /Cleanup-Image /ScanHealth

   Wait for this to finish before you continue
   
   

   copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.log"

4. This will create a file, cbs.log on your Desktop. Please attach this to your next post.
   Note: if the file is too big to upload to your next post please upload via a service such as Filedropper or One Drive or SendSpace and just provide the download link.

 

[badooga]

All directives were processed successfully.

 

[PeterJ]

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Attach that file to your next reply.

Step 2:
Follow the instructions below to run a scan with the DISM tool and provide a log.

1. Right-click the Start button and click Command prompt(Administrator).
2. If you get a popup about UserAccountControl, allow the program to run.
3. When command prompt opens, copy and paste the following commands into it, press enter after each.
   
   

   dism /Online /Cleanup-Image /ScanHealth

   Wait for this to finish before you continue
   
   

   copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.log"

4. This will create a file, cbs.log on your Desktop. Please attach this to your next post.
   Note: if the file is too big to upload to your next post please upload via a service such as Filedropper or One Drive or SendSpace and just provide the download link.

 

[badooga]

All directives were processed successfully.

 

[PeterJ]

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Attach that file to your next reply.

Step 2:
Follow the instructions below to run a scan with the DISM tool and provide a log.

1. Right-click the Start button and click Command prompt(Administrator).
2. If you get a popup about UserAccountControl, allow the program to run.
3. When command prompt opens, copy and paste the following commands into it, press enter after each.
   
   

   dism /Online /Cleanup-Image /ScanHealth

   Wait for this to finish before you continue
   
   

   copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.log"

4. This will create a file, cbs.log on your Desktop. Please attach this to your next post.
   Note: if the file is too big to upload to your next post please upload via a service such as Filedropper or One Drive or SendSpace and just provide the download link.

 

[badooga]

All directives were processed successfully.

 

[PeterJ]

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Attach that file to your next reply.

Step 2:
Follow the instructions below to run a scan with the DISM tool and provide a log.

1. Right-click the Start button and click Command prompt(Administrator).
2. If you get a popup about UserAccountControl, allow the program to run.
3. When command prompt opens, copy and paste the following commands into it, press enter after each.
   
   

   dism /Online /Cleanup-Image /ScanHealth

   Wait for this to finish before you continue
   
   

   copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.log"

4. This will create a file, cbs.log on your Desktop. Please attach this to your next post.
   Note: if the file is too big to upload to your next post please upload via a service such as Filedropper or One Drive or SendSpace and just provide the download link.

 

[badooga]

All directives were processed successfully.

 

[PeterJ]

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Attach that file to your next reply.

Step 2:
Follow the instructions below to run a scan with the DISM tool and provide a log.

1. Right-click the Start button and click Command prompt(Administrator).
2. If you get a popup about UserAccountControl, allow the program to run.
3. When command prompt opens, copy and paste the following commands into it, press enter after each.
   
   

   dism /Online /Cleanup-Image /ScanHealth

   Wait for this to finish before you continue
   
   

   copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.log"

4. This will create a file, cbs.log on your Desktop. Please attach this to your next post.
   Note: if the file is too big to upload to your next post please upload via a service such as Filedropper or One Drive or SendSpace and just provide the download link.

 

[badooga]

All directives were processed successfully.

 

[PeterJ]

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Attach that file to your next reply.

Step 2:
Follow the instructions below to run a scan with the DISM tool and provide a log.

1. Right-click the Start button and click Command prompt(Administrator).
2. If you get a popup about UserAccountControl, allow the program to run.
3. When command prompt opens, copy and paste the following commands into it, press enter after each.
   
   

   dism /Online /Cleanup-Image /ScanHealth

   Wait for this to finish before you continue
   
   

   copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.log"

4. This will create a file, cbs.log on your Desktop. Please attach this to your next post.
   Note: if the file is too big to upload to your next post please upload via a service such as Filedropper or One Drive or SendSpace and just provide the download link.

 

[badooga]

All directives were processed successfully.

 

[PeterJ]

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Attach that file to your next reply.

Step 2:
Follow the instructions below to run a scan with the DISM tool and provide a log.

1. Right-click the Start button and click Command prompt(Administrator).
2. If you get a popup about UserAccountControl, allow the program to run.
3. When command prompt opens, copy and paste the following commands into it, press enter after each.
   
   

   dism /Online /Cleanup-Image /ScanHealth

   Wait for this to finish before you continue
   
   

   copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.log"

4. This will create a file, cbs.log on your Desktop. Please attach this to your next post.
   Note: if the file is too big to upload to your next post please upload via a service such as Filedropper or One Drive or SendSpace and just provide the download link.

 

[badooga]

All directives were processed successfully.

 

[PeterJ]

Check Windows Update again and report the result.

 

[badooga]

Windows still failed to update and had to revert the changes. Attached is my CBS folder after running sfc /scannow.

 

[PeterJ]

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFixScript.txt and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.