No need to password protect a zipped cbs.log.
Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
Step 2:
Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
- Download the attachment SFCFix.zip and save it on your desktop.
- Save any work you have open, and close all programs.
- Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
- SFCFix will launch, let it complete.
- Once done, a file will appear on your desktop, called SFCFix.txt.
- Open the file, then copy and paste its content in your next reply.
Step 2:
- Right-click the Start button and select Command Prompt (administrator).
- When command prompt opens, copy and paste the following commands into it, press enter after each.
Code:sfc /scannow
Code:copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
- This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
Note: if the file is too big to upload to your next post please upload via a service such as Filedropper or One Drive or WeTransfer and just provide the download link.