Windows is running slow

Let's check actual boot time.

Download and save this VBS script to Desktop - https://www.sysnative.com/apps/bootspeed.vbs

Close all Windows. Double-click on the VBS script.

The system will shut down within 60 seconds, then restart.

Upon reaching Desktop, a small screen will appear with boot time.

Please post the result.

Regards. . .

jcgriff2
 
Let's check actual boot time.

Download and save this VBS script to Desktop - https://www.sysnative.com/apps/bootspeed.vbs

Close all Windows. Double-click on the VBS script.

The system will shut down within 60 seconds, then restart.

Upon reaching Desktop, a small screen will appear with boot time.

Please post the result.

Regards. . .

jcgriff2

Hi jcgriff,

I think I've done a similar test with Stephen.

But I did it again and got a "better" time.
"Your computer reboots in 122 seconds" (instead of 176)
 
Hey Eric,

So, does the system feel slow still or is it better than it was?

I'm still confused why you have 32bit disks when it came with a 64bit version of Vista. I have no idea why that might be...

I think we've hit a dead end here...

Mind collecting your event viewer logs one last time?

- open Event Viewer (eventvwr.msc)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

Stephen
 
Hey Eric,

So, does the system feel slow still or is it better than it was?

I'm still confused why you have 32bit disks when it came with a 64bit version of Vista. I have no idea why that might be...

I think we've hit a dead end here...

Mind collecting your event viewer logs one last time?

- open Event Viewer (eventvwr.msc)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

Stephen

Well, I don't get it either...my sister probably haven't notice yet. Because her laptop was still working.

I don't mind giving you these logs, and yes it is probably a dead end...

But there is 2 questions you haven't answered :

1) pagefile and search index. what should I do?

2) any program that you would suggest me for a monthly cleaning?

Eric
 

Attachments

Hey there,

I've been speaking to some other members here, and have got some feedback and advice. All hope of a faster system is not lost!

Could you please perform a clean boot and disable all startup items and non MS services (How to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows Vista), but this time, restart the PC with the script JCGriff gave you above. Report the time.

I'm doing this to try and work out if there is some software causing the slowdowns.

Then, please go Start --> Right Click Computer --> Properties, and take a screenshot.




Windows Performance Recorder

Now it's time for some serious testing! These next steps may get a tad fiddly, please bear with me! I'm going to get to the root of this issue!!

If you protect your computer with a password, I need you to enable automatic login, just for now.

Download AutoLogon.exe from Sysinternals here: http://live.sysinternals.com/Autologon.exe. Run the file.

Enter your password in the box and press Enable. You can press Disable to disable it once we've finished. Reboot to check it's working.


Now, for the log collection. Please close all other programs and save your work since your PC reboot during these steps.

First, download this program from here and install it --> https://www.sysnative.com/teknovenus/tools/WPTx86-x86_en-us.msi.

This will install the Windows Performace Toolkit onto your computer. I have uploaded the re-distributable file here for you to save you hassle of installing it from the full SDK from Microsoft. Reboot once it's installed.

Click Start --> Type Windows Performace Recorder --> Press Enter. Windows Performance Recoder will open. Click the down arrow next to More Options. Under Performance Scenario, choose Reboot Cycle. Change the number of iterations to 1.

Press Start. Choose a location to save your log file. I recommend creating a folder on your desktop or in your documents folder and save it there. Press Save and OK. Your system will now restart.

Once your system has rebooted and logged on automatically, Windows Performance Recorder will open again and continue logging for 2 minutes to allow the system to settle. Once it has completed, it will save and compress the file. This may take some time.

Finally, navigate to the folder you saved the logs in and zip that folder up. It will be a large folder, so upload it to a free file sharing site such as DropBox or Skydrive.

You can now disable automatic logon.

That log will allow me once and for all to see what, if anything, is slowing down the boot process!

Any questions, just ask!

Stephen
 
Hi Stephen,

I did 2 tests, it took me

113 secs to restart with no services and starting app
126 secs to restart with no services and starting and no user password

It seems that the computer react randomly...


For the second step, I can't go further : you gave me a 32 bits download while my laptop is a 64bits (it's not compatible (0xc5580600))
I tryed to find it on the internet and failed...

Waiting for news!
Eric
 
Ok then.... Sorry about this, I've been giving you the wrong version.

Please uninstall it (it may be listed as Windows Kits or Windows Performace Toolkit under Control Panel) We'll try again.

Start by installing .NET Framework 4 - Download Microsoft .NET Framework 4 (Web Installer) from Official Microsoft Download Center

Download the older Microsoft Windows SDK from here: Download Microsoft Windows SDK for Windows 7 and .NET Framework 4 from Official Microsoft Download Center. The instructions may be slightly different, so I will post some amended instructions

During the installer, when asked what components to install, uncheck everything except Windows Performance Toolkit under Common Utilities.

This is an older version, compatible with Windows Vista. However, this means it's slightly more complex to use. But I'll guide you through it.

Ensure autologon is enabled, as described in my previous post

Open an elevated command prompt - https://www.sysnative.com/forums/wi...-prompt-window-windows-windows-vista-7-a.html

Paste the following command in and press enter

xbootmgr –trace rebootCycle –noPrepReboot -resultPath C:\TeknoVenus

The computer will now reboot and start logging.

Once it has rebooted, it will open a window that states:

Delying for reboot cycle one of one.
(x seconds remaining)

Let it count down to 0 to allow the computer to settle. Don't use your computer during this time.

Now, navigate to C:\TeknoVenus and zip up the entire folder. It will be a fairly large folder, so upload it to a free file sharing site such as DropBox or Skydrive.

Stephen
 
Ok then.... Sorry about this, I've been giving you the wrong version.

Please uninstall it (it may be listed as Windows Kits or Windows Performace Toolkit under Control Panel) We'll try again.

Start by installing .NET Framework 4 - Download Microsoft .NET Framework 4 (Web Installer) from Official Microsoft Download Center

Download the older Microsoft Windows SDK from here: Download Microsoft Windows SDK for Windows 7 and .NET Framework 4 from Official Microsoft Download Center. The instructions may be slightly different, so I will post some amended instructions

During the installer, when asked what components to install, uncheck everything except Windows Performance Toolkit under Common Utilities.

This is an older version, compatible with Windows Vista. However, this means it's slightly more complex to use. But I'll guide you through it.

Ensure autologon is enabled, as described in my previous post

Open an elevated command prompt - https://www.sysnative.com/forums/wi...-prompt-window-windows-windows-vista-7-a.html

Paste the following command in and press enter

xbootmgr –trace rebootCycle –noPrepReboot -resultPath C:\TeknoVenus

The computer will now reboot and start logging.

Once it has rebooted, it will open a window that states:

Delying for reboot cycle one of one.
(x seconds remaining)

Let it count down to 0 to allow the computer to settle. Don't use your computer during this time.

Now, navigate to C:\TeknoVenus and zip up the entire folder. It will be a fairly large folder, so upload it to a free file sharing site such as DropBox or Skydrive.

Stephen

Hi Stephen,

Thanks again for your continued help. It is really appreciated.

I did the runs as requested but I did a mistake...haha. As I started windows updates and forgot so I type the key inside the command prompt. It restarted while they were installing, if it does false the data. I can redo it. Here's the result.


https://www.dropbox.com/s/v3qha3wjjmxnqzj/TeknoVenus.zip
Thanks again,
Eric
 
Yes, could you please try again for me, Windows Update seems to have affected the data somewhat. Thanks!
 
I will look at this some point tomorrow hopefully. It may take me a while to sift through the log, so bear with me :-)

Stephen
 
Ok then Eric...

Honestly, your log isn't showing anything too worrying. It's showing 97 seconds for that boot, which really isn't too shabby.

There is only one thing that seems to be slowing the boot slightly.

As you can see from the below screenshot:



(you can see better from my view with the full log). Basically, there seems to be a delay when the PresentationFontCache service starts. It's only a 7 second delay, but during that time, no other services are starting.

Let's have a go at fixing this, or at least help speed it up a bit

Start by making a system restore point. Create a restore point. I don't expect ANYTHING to go wrong, but just in case. :) So...

Firstly:


  1. Click Start
  2. Type services.msc
  3. Find Windows Presentation Foundation Font Cache
  4. Double click it and change the start up type to manual, if it isn't already

This should stop it starting automatically.

Secondly, we'll try clearing the font cache as well.

  1. Exit all other programs running on the computer
  2. Go back into Services, as above, and find Windows Presentation Foundation Font Cache
  3. Click Stop the services= in the left hand pane
  4. Navigate to the following folder - C:\Windows\ServiceProfiles\LocalService\AppData\Local\
  5. Copy all the FontCache.......dat files (starting in FontCache, ending in .dat) to your desktop as a backup then delete them from the original folder.
  6. Reboot to recreate the font cache.


Any difference? I'm not expecting this to do masses, but we'll see.

Another thing I can see later on in the log is CPU usage. It shows that during start up, a large amount of CPU cycles are being used up by MsMpEng.exe - Microsoft Security Essentials. This settles down after about 140 seconds. So, any large amount of CPU usage seems to be being taken up by MSE. This is really unavoidable and happens with every anti-virus. It's a small price to pay for being protected.

So, honestly, I'm not seeing anything major here.

I do realise that I've not answered your questions:

1) pagefile and search index. what should I do?

2) any program that you would suggest me for a monthly cleaning?

1 - Leave them where they are. Your C: and D: drive are on the same physical disk, so there is no performance gain. If you had a second physical HDD, then there would be a performance gain. But I'd leave them where they are. By leaving them where they are, you also ensure that dump files can be created if you ever have a BSOD (and let's hope you never do). This allows us to analyse the crashes if they were to happen.

2 - Monthly maintenance... The first thing you should be doing once a month at least is backing up your files. I know it's not the answer to your question, but it's something everyone should include as part of their computer maintenance.

Another thing is to do a full malware scan once a month. I would recommend using Microsft Security Essentials and the FREE version of Malwarebytes Anti-Malware as a good combo - Malwarebytes : Malwarebytes Anti-Malware removes malware including viruses, spyware, worms and trojans, plus it protects your computer. Don't start the free trial of Malwarebytes.

It's also good to defrag your HDD. The built in defragmenter is perfectly adequate and you should be able to schedule it to do it automatically.

I use CCleaner once a month to clean out temporary files. Don't use the Registry Cleaning portion though! CCleaner - PC Optimization and Cleaning - Free Download

Also make sure that Windows Update is up to date, and update the machine if it's not.

Any questions, just ask!

Regards,
Stephen
 
Last edited:
Hi there,

I found two copy of what, I believe, you're speaking about. I have a french windows vista so it makes it a little harder.


what should I do?
 

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Would you mind sending a screenshot please? I'm sure I can make out the French :)

Stephen
 
Ok well I did two reboots.

1: 104 seconds
2: 113 seconds

It seems to have helped a little...I guess there's nothing more to do, unless you find something else.

I will ask my sister for a full re-installation of windows vista (if she get the disks).
Hopefully it will fix it, otherwise. I mean it's not too bad...it only takes time to start up the computer (the rest is way faster than before she left for vacation ;) ).

- About the pagefile and search index : I was asking the question because I had two copy of them. I removed the one on my D: .
- I was already using these program so I guess i'm all good !

Thanks for your help!

I believe you can mark this thread as solved now!
Eric
 

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