Windows Server 2016 - Update stuck at old KB5012170. Now depend on manual update.

Open Windows Update under Windows Components and post a new screenshot.
 
This looks good, is there also a proxy server configured on this server?
 
Please try the following:

Run the following command in an elevated prompt when connected to the WSUS server.
Code: 
netsh winhttp set proxy servername:8080

Windows Update uses WinHttp with Partial Range requests (RFC 7233) to download updates and applications from Windows Update servers or on-premises WSUS servers. Therefore proxy servers on the network must support HTTP RANGE requests.
Click to expand...

Source: Windows Update issues troubleshooting - Windows Client
 
The result from running the command.

1699578126198.png

and perhaps some good news. At least now I am not stuck at installing process.

1699578175009.png
 
Hi,

You'll need to replace servername with the name of your WSUS Server.
 
Hi,

Got it. i have rerun the command and then click download but it is now stuck at 0%.
1699607005172.png
 
Is there a way to find out what is the port used?. I tried to enter using default port normally used 8531 and click download. This is where it stuck.

1699640791336.png
 
Hi,

The default ports are 8530 (non-SSL) and 8531 (SSL).

1. Open gpedit.msc and navigate to > Computer Configuration > Administrative Templates > Windows Components > Windows Update.
2. Open Specify Intranet Microsoft update service location and post a screenshot of this window.
 
Hi,

Check on the GPO and found that it is enforced and enabled, but the setting does not reflect in the gpedit.msc of the member server (checked 3 different servers).

1700040053410.png

1700039989829.png
 
Hmm, I would suggest to restore all the WSUS settings on the problematic server and attempt to update again to see what happens.
 
How can I restore the setting? Is it by setting it the same as my GPO manually to the problematic server using gpedit.msc?
 
Yes, you could try that first to see if the problematic server will connect to the WSUS server.
 
Hello Maxstar,

Sorry for the long delay. Tried to manually fill in the GP into the system and receive another error message when updating.

1702625791425.png
 
Hi,

Please attach the latest CBS logs and the Windows Update log.

Upload a copy of the CBS folder
  • Open Windows Explorer and browse to the C:\Windows\Logs folder.
  • Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
  • Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
  • Click on the Yes button here.
653a64385d891-618e949e09fef-CBS-Folder.png

  • Attach the file CBS.zip to your next reply.

Export the Windows Update log
  • Right-click on the Start button and click Windows PowerShell (Admin).
  • Copy and paste the following command into it, press enter afterwards
Code: 
Get-WindowsUpdateLog
  • Wait for the message "WindowsUpdate.log written to C:\Users\<username>\Desktop\WindowsUpdate.log".
  • Attach the logfile WindowsUpdate.log to your next reply.
 
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