[SOLVED] Windows Server 2022 can't install RemoteAccess

[Maxstar]

Hi,

Okay, but is seems there's a problem with the WID service since it is is not listed, please run the following commands to see if the "MSSQL$MICROSOFT##WID" profile and service exist.

reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList" /s > "%userprofile%\desktop\ProfileList.txt"
WMIC SERVICE GET caption, name, startmode, state > "%userprofile%\desktop\services.txt"

 

[kaikai]

Hi Maxstar ,

I think I already find the resolve method.

Today I let RTIS51 out of Domain and install RRAS again.
The installation is successful and check the routing function is ok.
Then add RTIS51 to Domain.
Now RTIS51 is in the Domain and the routing function is normal.
I will check all the DCS system function is normal.
if the DCS function is still normal, then I think the problem is resolved.

But I have no deal for why the RRAS can not be install in original situation (RTIS have DCS system and in Domain).

 

[Maxstar]

Hi,

Great, the only thing I noticed is that the Windows Internal Database seems to be the issue or couldn't started correctly.

The Windows Internal Database service failed to start due to the following error: 
The service did not start due to a logon failure.

The MSSQL$MICROSOFT##WID service was unable to log on as NT SERVICE\MSSQL$MICROSOFT##WID with the currently configured password due to the following error: 
Logon failure: the user has not been granted the requested logon type at this computer.
 
Service: MSSQL$MICROSOFT##WID 
Domain and account: NT SERVICE\MSSQL$MICROSOFT##WID
 
This service account does not have the required user right "Log on as a service."

 

[kaikai]

Hi Maxstar ,

Very thanks for your help!

I still checking the DCS function now.
But if I want to just modify the RTIS to have the RRAS.
How can I do the modification for RTIS?

 

[Maxstar]

Hi,

Please provide the info requested info in post #21.

 

[kaikai]

Hi Maxstar ,

The attachment is the file.
Need any other file to provide?

 

[Maxstar]

Are you sure the Windows Internal Database is installed correctly on this server, this because the following entry should exist:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-80-1184457765-4068085190-3456807688-2200952327-3769537534
    ProfileImagePath    REG_EXPAND_SZ    %SystemRoot%\ServiceProfiles\MSSQL$MICROSOFT##WID
    Flags    REG_DWORD    0x0
    FullProfile    REG_DWORD    0x1
    State    REG_DWORD    0x204
    Sid    REG_BINARY    01060000000000055000000025649946C60D7AF208B30ACE07DE2F83FE93AEE0
    LocalProfileLoadTimeLow    REG_DWORD    0x72a9022d
    LocalProfileLoadTimeHigh    REG_DWORD    0x1dac2f2
    ProfileAttemptedProfileDownloadTimeLow    REG_DWORD    0x0
    ProfileAttemptedProfileDownloadTimeHigh    REG_DWORD    0x0
    ProfileLoadTimeLow    REG_DWORD    0x0
    ProfileLoadTimeHigh    REG_DWORD    0x0

As well as the following services.

Windows Internal Database                                                           MSSQL$MICROSOFT##WID                      Manual     Running  
Windows Internal Database VSS Writer                                                WIDWriter                                 Manual     Running

 

[kaikai]

Hi Maxstar ,

I think our DCS system is based on SQL server database but I can not very ensure.
The DCS system is very complex.

 

[Maxstar]

Please take a screenshot of the Features window of the Server Manager to see if the Windows Internal Database is installed.

 

[kaikai]

Hi Maxstar ,

NO, the RTIS did not install Windows Internal Database.

 

[Maxstar]

I would suggest to install this feature first, and then try to install the Remote Access feature again.

 

[kaikai]

Hi Maxstar ,

I am trying to install this feature, but it can not to be install.
It show the failed message, i have provided some installation step as screenshot.
And provided the CBS file when installation failed.

when the CBS file finished, I restart RTIS server and do the CBS file again.
After restart RTIS, I check the Windows Internal Database installation state.
but i show did not installation finish. see as screenshot.

 

[Maxstar]

Hi,

Which update are available / pending, please take a screenshot of the Windows update settings screen.

 

[kaikai]

Hi Maxstar ,

Attachment is the "windows installed an update".
Due to network security issues, RTIS is not connected to the external network.

 

[Maxstar]

Please open Settings > Update and Security and take a screenshot of that window.

 

[kaikai]

Hi Maxstar ,
sorry, i can not get your point.
The setting window did not have the Update and Security.

can you provide the example screenshot?

 

[Maxstar]

So you don't have the option by the red arrow?

 

[kaikai]

Hi Maxstar,

sorry !

screenshot as attachment.

 

[Maxstar]

No pending updates, so please check if the following file exists: C:\windows\winsxs\pending.xml.

 

[kaikai]

Hi Maxstar,

screenshot as attachment.