[SOLVED] Windows Update Error 0x80070490

Re: Windwos Update Error 0x80070490

OK, please do the following instead so I can take a look.

Step#1 - FRST Scan

1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Right click to run as administrator. When the tool opens click Yes to disclaimer.
3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already).
4. Press Scan button.
5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop)
6. Please copy and paste log back here.
7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also paste that along with the FRST.txt into your reply.
 
Re: Windwos Update Error 0x80070490

BrianDrab said:
OK, please do the following instead so I can take a look.

Step#1 - FRST Scan

1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Right click to run as administrator. When the tool opens click Yes to disclaimer.
3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already).
4. Press Scan button.
5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop)
6. Please copy and paste log back here.
7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also paste that along with the FRST.txt into your reply.
Click to expand...

just posted the files, i'll be on in a bit gotta wash some clothes
 
Re: Windwos Update Error 0x80070490

Thanks.

I'd like you to uninstall a few programs.

Step#1 - Uninstalls

Please uninstall the following programs one at a time. Instructions for doing so are here.
If any of the programs give you an error during the uninstall, notate it and move on to the next one. Just let me know which ones had issues. If you are asked to reboot, answer No until all the programs have been uninstalled and then you can reboot. All of these programs are either outdated, malware/adware, have a bad reputation or are not recommended. If you absolutely must have one of them I suggest that you wait until you are working again before re-installing.

NETGEAR Genie
Conduit Engine
Driver Booster 3.0
Uniblue SpeedUpMyPC 3
uTorrentBar Toolbar
 
Re: Windwos Update Error 0x80070490

hey there i've just been busy with work. i'll remove these soon.
I took off driver booster 3.0,
I couldn't uninstall Conduit Engine or Utorrent toolbar so I removed it with Revo Uninstaller Pro, it removes all associated files.

I will uninstall speed up my pc soon and netgear genie.

Also why can't I run MSU files? :(
 
Re: Windwos Update Error 0x80070490

BrianDrab said:
Thanks.

I'd like you to uninstall a few programs.

Step#1 - Uninstalls

Please uninstall the following programs one at a time. Instructions for doing so are here.
If any of the programs give you an error during the uninstall, notate it and move on to the next one. Just let me know which ones had issues. If you are asked to reboot, answer No until all the programs have been uninstalled and then you can reboot. All of these programs are either outdated, malware/adware, have a bad reputation or are not recommended. If you absolutely must have one of them I suggest that you wait until you are working again before re-installing.

NETGEAR Genie
Conduit Engine
Driver Booster 3.0
Uniblue SpeedUpMyPC 3
uTorrentBar Toolbar
Click to expand...

just uninstalled everything, still can't update :(
 
Re: Windwos Update Error 0x80070490

Thanks for the information. I wouldn't expect it to work yet. We still have some work to do. Please do the following.

FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
2. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
3. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
4. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
 

Attachments

Re: Windwos Update Error 0x80070490

hey sorry just been busy looking for a new job, i'll install this right now
 
Re: Windwos Update Error 0x80070490

BrianDrab said:
Thanks for the information. I wouldn't expect it to work yet. We still have some work to do. Please do the following.

FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
2. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
3. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
4. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
Click to expand...

FIXLOG:
Fixlog
 
Re: Windwos Update Error 0x80070490

Thanks. Let me know what happens when you try the following again.

Step#1 - System Update Readiness Tool (SUR)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
Re: Windwos Update Error 0x80070490

BrianDrab said:
Thanks. Let me know what happens when you try the following again.

Step#1 - System Update Readiness Tool (SUR)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
Click to expand...

it won't let me save to run the file. what program do i use for msu files?
i can't even open it manually from cmd.exe
 
Re: Windwos Update Error 0x80070490

BrianDrab said:
Thanks. Let me know what happens when you try the following again.

Step#1 - System Update Readiness Tool (SUR)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
Click to expand...

i got error 0X80080005.

i've been thinking should i update my bios?
i have an ASUS k53ta and my bios has never been updated,
do i get the newest one or one by one?
https://www.asus.com/Notebooks/K53TA/HelpDesk_Download/
 
i've been thinking should i update my bios?
i have an ASUS k53ta and my bios has never been updated,
do i get the newest one or one by one?
https://www.asus.com/Notebooks/K53TA/HelpDesk_Download/
Click to expand...

Yes, you may update your BIOS. Newest one will work.

Please provide me fresh logs.

Fresh Set of Logs

1. Right click on FRST64.exe and select Run as administrator. When the tool opens click Yes to disclaimer.
2. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running.
3. Press Scan button.
4. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop)
5. Please copy and paste log back here.
6. Because you selected the Addition.txt check box this log will be created as well. Please copy and paste this log as well.


Items for your next post
1. FRST and Addition logs
 
Please do the following.

Step#1 - Run Windows Repairs
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
1. Download Windows Repair (All-in-One) Portable to your desktop.
2. Once the file is downloaded, right-click on the file on your desktop and choose Extract All...
Extract.JPG

3. Keep the defaults and click the Extract button.
4. A folder named tweaking.com_windows_repair_aio will be extracted to the desktop. Once the extraction is complete the folder will open.
5. Inside this folder, there is a folder named Tweaking.com - Windows Repair. Open this folder as well.
Capture.JPG



6. Double-click on Repair_Windows.exe to open. Note: Please make sure all of your programs are closed and anything you were working on is saved as we will be rebooting.
7. When the program opens, click the Reboot to Safe Mode button at the bottom of the screen. Answer Yes to allow.
8. Once rebooted into Safe Mode, open the program again. When the program opens, click the Repairs tab and click the Open Repairs button.
9. A backup of your registry will be made. After a few moments you will have many options from which you can choose.
10. Please click the Unselect All button and then click to enable only the following ones:

 01 - Reset Registry Permissions
02 - Reset File Permissions
03 - Reset Service Permissions
04 - Register System Files
05 - Repair WMI
06 - Repair Windows Firewall
10 - Remove Policies Set By Infection
14 - Remove Temp Files
15 - Repair Proxy Settings
17 - Repair Windows Updates
21 - Repair MSI (Windows Installer)


11. Ensure the Restart check box is selected and click the Start Repairs button in the lower right of the screen. This may take some time to run so be patient.
StartRepairsWithReboot.JPG

12. Once the fixes are complete you will be prompted to restart your machine. Answer Yes.
 
I have done this step, now I can search for updates. It's searching for updates at the moment. Do I install them?

Do you want me to try to install that one update I couldn't install?
Windows6.1-KB947821-v34-x64?

Also I didn't have any audio in my laptop. Now I do!
That program is really nice.

also, it's been searching for updates for a long time. hasn't found any :(
 
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