windows update error 0x80073701

[Maxstar]

Please post the latest CBS logs to see if all the warnings are removed.

 

[zwgry]

Sure

 

[Maxstar]

Just 1 warning left, so please do the following.

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

 

[zwgry]

Great!

 

[Maxstar]

Please try to update again and post the result. If it fails attach a new copy of the CBS logs.

 

[zwgry]

Still fails sadly

 

[Maxstar]

Follow these instructions to remove an update.

• Open the Start menu of Windows and type the command CMD
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• When command prompt opens, copy and paste the following command into it, then press enter.

wusa /uninstall /KB:5036909

• Let me know if it says it was successful or you get the message: The update KB5036909 is not installed on this computer.

 

[zwgry]

I got the message that it was not installed :/

 

[Maxstar]

1. Start the

Command Prompt as administrator.

• Open the startmenu and type the command cmd.
• After you find the Command Prompt, right click on it and select Run as Administrator.
• Copy and paste the following into the Command Prompt and press enter.

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

2.Right-click on the file

FRST.exe and choose Run as administrator.

• Copy and paste the following (code) into the Search box and click the Search Registry button.

KB5036909

• When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
• Post the logfile SearchReg.txt as attachment in your next reply.

 

[zwgry]

Here it is

 

[Maxstar]

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

Afterwards attempt to update. If it fails attach a new copy of the CBS logs.

 

[zwgry]

Still failing

 

[Maxstar]

There are still a few update which are causing issues.

Step 1. Try to uninstall the following update:

wusa /uninstall /KB:5032198

When you get the message: The update KB******* is not installed on this computer, then perform step 2.

Step 2.
1. Open a elevated command prompt and run the following command (to be sure that the COMPONENTS hive is loaded).

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

2. Open FRST64.exe as administrator and perform a registry search for:

KB5032198

3. Attach SearchReg.txt in your next reply.

 

[zwgry]

here it is

 

[Maxstar]

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

Afterwards attempt to update. If it fails attach a new copy of the CBS logs.

 

[zwgry]

Still failing

 

[Maxstar]

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update. If it fails attach a new copy of the CBS logs.

 

[zwgry]

Still failing

 

[Maxstar]

Yes, but we make progress...

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command, it will fail with Error 2 so please attach the latest CBS logs.

DISM /online /cleanup-image /RestoreHealth

 

[zwgry]

Here it is