windows update error 0x80073701

Step 1. Start the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.
  • Download the attachment fixlist.txt and save it to your desktop.
  • Right-click on FRST.exe and select "Run as administrator".
  • Press the Fix button.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally.
  • When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  • Post the logfile Fixlog.txt as attachment in your next reply.


Step 2.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFixScript.txt and save it to your desktop.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
650ef5dbdfd06-62151e1bebac4-SFCFix-Txt-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 3. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code: 
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Please provide also the latest CBS log, just to check if it shows some remaining warnings
 
Great, no warnings so please attempt to update again and post the new CBS log.
 
Here's the next fix, and this should be the last one regarding the latest CBS log... 🤞

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
650c22f99662d-6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update. If it fails attach a new copy of the CBS logs.
 

Attachments

Rich (BB code): 
2025-02-10 15:02:35, Info                  CSI    00002e0b TLC operation Uninstall incomplete for [Microsoft-Windows-InternetExplorer-merged-Deployment-LanguagePack, version 10.0.20348.1070, arch amd64, culture [l:5]'en-US', nonSxS, pkt {l:8 b:31bf3856ad364e35}]), missing compositions
    Microsoft-Windows-InetRes-Adm.Resources, version 11.0.20348.1070, arch amd64, culture [l:5]'en-US', nonSxS, pkt {l:8 b:31bf3856ad364e35}

2025-02-10 15:02:35, Error                 CSI    00002e0c@2025/2/10:14:02:35.273 (F) onecore\base\wcp\componentstore\csd_winners.cpp(558): Error STATUS_SXS_ASSEMBLY_NOT_FOUND originated in function CCSDirectTransaction::PerformChangeAnalysis expression: (null)
[gle=0x80004005]

Run the following commands in an elevated prompt and copy paste the result in your next post.
Code: 
dir /s /a %systemroot%\WinSxS\amd64_microsoft-windows-inetres-adm.resources_31bf3856ad364e35_11.0.20348.1070_en-us_5bf21c77d90a86b9
certutil -hashfile %systemroot%\WinSxS\Manifests\amd64_microsoft-windows-inetres-adm.resources_31bf3856ad364e35_11.0.20348.1070_en-us_5bf21c77d90a86b9.manifest SHA256

Please upload also a new copy of the following files.

Upload your COMPONENTS hive.
  • Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
  • Please copy this file to your desktop.
  • Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
  • Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
  • If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.


Export CBS (Component Based Servicing) ans SBS (Side By Side) hive through the command line
  • Open the Start menu of Windows and type CMD.
  • When you see Command Prompt on the list, select the option Run as administrator.
  • Copy and paste the following commands one at a time into the command prompt and press enter after each.
Code: 
REG Save "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing" "%userprofile%\Desktop\CBS.hiv"
REG Save "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide" "%userprofile%\Desktop\SBS.hiv"
  • ZIP both *.hiv files and attach this file as attachment to your next reply.
 
Code: 
C:\Windows\system32>dir /s /a %systemroot%\WinSxS\amd64_microsoft-windows-inetres-adm.resources_31bf3856ad364e35_11.0.20348.1070_en-us_5bf21c77d90a86b9
 Volume in drive C has no label.
 Volume Serial Number is B007-2CE3

 Directory of C:\Windows\WinSxS\Temp\InFlight\78752d8b8efdda011605000090099018

2024-09-03  00:21    <DIR>          amd64_microsoft-windows-inetres-adm.resources_31bf3856ad364e35_11.0.20348.1070_en-us_5bf21c77d90a86b9
               0 File(s)              0 bytes

     Total Files Listed:
               0 File(s)              0 bytes
               1 Dir(s)  13 265 321 984 bytes free

C:\Windows\system32>certutil -hashfile %systemroot%\WinSxS\Manifests\amd64_microsoft-windows-inetres-adm.resources_31bf3856ad364e35_11.0.20348.1070_en-us_5bf21c77d90a86b9.manifest SHA256
CertUtil: -hashfile command FAILED: 0x80070002 (WIN32: 2 ERROR_FILE_NOT_FOUND)
CertUtil: The system cannot find the file specified.

C:\Windows\system32>
 

Attachments

Here's the next fix.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
650c22f99662d-6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update. If it fails attach a new copy of the CBS logs.
 

Attachments

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
650c22f99662d-6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command, but it will fail again with error 2 because we'll need to replace some other keys, so please attach the new CBS logs.
Code: 
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Last edited:
Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFixScript.txt and save it to your desktop.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
650ef5dbdfd06-62151e1bebac4-SFCFix-Txt-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code: 
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFixScript.txt and save it to your desktop.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
650ef5dbdfd06-62151e1bebac4-SFCFix-Txt-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code: 
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Great, please try to update again and post the result. If it fails attach a new copy of the CBS logs. 🤞
 
Seems like it worked! I have scheduled a restart tonight, I will get back to you tomorrow.
 
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