[SOLVED] windows update errors help

Thanks. Please do the following.

Step#1 - ChkDsk Repair
1. Click your Start Orb in the lower left of your computer and type cmd in the search box.
2. Once the cmd program is found, right-click on it with your mouse and select Run as administrator as shown below.


ElevateCommandPrompt.JPG

3. Answer Yes when asked to allow.
4. You should now have a black window open that you can type in to.
5. Please type chkdsk /R and then press enter. Note: There is a space after the command chkdsk and before the forward slash
6. You will get a prompt telling you chkdsk cannot run because the volume is in use. Answer Y and hit enter to schedule the run at next boot.
7. Reboot your computer and chkdsk will run. Let it complete please.

8. Download ListChkdskResult.exe by SleepyDude and save it on your desktop. If it's already downloaded to your desktop, just skip this step.
9. Right-click ListChkdskResult.exe and select Run as administrator (Allow if prompted)and a text file will open (and also be saved on the desktop as ListChkdskResult.txt).
Please copy the contents of this file and paste into your next post.
 
Thanks. I would uninstall the following program for reasons stated previously.

Little Registry Cleaner

Also, please do the following.

Step#1
1. Click your Start button and type cmd.exe into the search box.
2. Right-click on CMD that comes up in the search results and select Run as administrator. If the UAC prompt comes up, click Yes to Allow.
3. Copy/Paste the following into the command-prompt window and hit enter on the keyboard.
reg export HKCU\SOFTWARE\PIRIFORM %USERPROFILE%\DESKTOP\TEMP.REG && NOTEPAD %USERPROFILE%\DESKTOP\TEMP.REG

4. Notepad will open with some information. Please copy/paste this into your next reply.

Step#2
1. Click your Start button and type powershell into the search box.
2. Right-click on Windows PowerShell that comes up in the search results and select Run as administrator. If the UAC prompt comes up, click Yes to Allow.
3. Copy/Paste the following into the powershell command-prompt window and hit enter on the keyboard.
$result = foreach ($feature in Get-WmiObject -Class Win32_OptionalFeature -Namespace root\CIMV2 -Filter "InstallState = 1") {$feature.Name} $result | Out-File c:\installed.txt ; c:\installed.txt

4. Notepad will open with some text. Please post this in your next reply.

Step#3 (bullets 1 & 2 are likely already done if you just did Step#2 above)
1. Click your Start button and type powershell into the search box.
2. Right-click on Windows PowerShell that comes up in the search results and select Run as administrator. If the UAC prompt comes up, click Yes to Allow.
3. Copy/Paste the following into the powershell command-prompt window and hit enter on the keyboard.
$result = foreach ($feature in Get-WmiObject -Class Win32_OptionalFeature -Namespace root\CIMV2 -Filter "InstallState = 2") {$feature.Name} $result | Out-File c:\uninstalled.txt ; c:\uninstalled.txt

4. Notepad will open with some text. Please post this in your next reply.
 
Brian i cannot load or copy the temp.reg a prompt comes up saying the following errors occurred.
 
this is the third but remember the temp.reg i could not load or copy the error kept saying sysnative .com says errors occurred invalid file.
 

Attachments

hi Brian disregard this statement i had almost forgot how to properly copy a notepad statement here is the log.Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\SOFTWARE\PIRIFORM]


[HKEY_CURRENT_USER\SOFTWARE\PIRIFORM\CCleaner]
"Language"="1033"
"SkipUAC"="1"
"UpdateKey"="04/30/2016 12:47:30 AM"
"WipeFreeSpaceDrives"="C:\"
"CookiesToSave"="*.piriform.com|accounts.google.com|google.com|twitter.com|www.google.com"
"RunICS"="0"
"CheckTrialOffer"="0"
"Monitoring"="1"
"SystemMonitoring"="1"
"BrowserMonitoring"="1"
"WINDOW_LEFT"="32"
"WINDOW_TOP"="8"
"WINDOW_WIDTH"="768"
"WINDOW_HEIGHT"="540"
"WINDOW_MAX"="0"
"SystemMonitoringRunningNotification"="0"
"LastMonitoringNotificationTime"="04/07/2016 12:38:02 PM"
"LMN"="2|1|1|2|0|3|0|3029|0|0||||"
"(App)Windows Error Reporting"="True"
"(App)DNS Cache"="True"
"(App)Font Cache"="True"
"(App)Start Menu Shortcuts"="True"
"(App)Desktop Shortcuts"="True"
"(App)IIS Log Files"="True"
"(App)Old Prefetch data"="True"
"(App)Windows Event Logs"="False"
"(App)Environment Path"="True"
"(App)Tray Notifications Cache"="False"
"(App)Custom Folders"="True"
"(App)Malwarebytes Anti-Malware"="True"
"(App)Game Explorer"="True"


[HKEY_CURRENT_USER\SOFTWARE\PIRIFORM\Defraggler]
"UpdateKey"="20160425"
"window_left"=dword:0000001a
"window_top"=dword:0000000f
"window_width"=dword:000002ea
"window_height"=dword:0000022c
"window_max"=dword:00000001
"window_flags"=dword:00000000
"MainWindowTopSplitterProportionalPos"=dword:0000079e
"MainWindowBottomSplitterProportionalPos"=dword:00000802
"WasRunManualSilentUpdate"=dword:00000000
"DisplaySSDVolumes"=dword:00000001
"DisplayRemovableVolumes"=dword:00000001
"DisplayUnmountedVolumes"=dword:00000000
"DisplayEjectedVolumes"=dword:00000001
"UpdateCheck"=dword:00000001
"NewVersion"="2.21.993"
"UpdateFrequency"=dword:0000000a
"UpdateBackground"=dword:00000000
"InstallPath"="C:\\Program Files\\Defraggler"
"Executable"="Defraggler.exe"
"CleanupDriveBeforeDefrag"=dword:00000000
"ShowCleanupPrompt"=dword:00000001
"Priority"=dword:00008021
"CacheFileCollectionAfterDriveSwitch"=dword:00000001
"DisableShellExtension"=dword:00000000
"StopVssWhenDefrag"=dword:00000000
"ShowFragmentedFolderEntries"=dword:00000000
"MinimizeToTray"=dword:00000000
"MoveLargeFilesToEndOfDrive"=dword:00000000
"MinLargeFileSize"=dword:000000fa
"MoveOnlySelectedLargeFileCategories"=dword:00000000
"LargeFilesCategories"="Movie files;1|Disk images;1|Archives;1"
"LargeFilesExtensions"="*.avi|*.mkv|*.mpg|*.mov|*.mp4|*.mpeg|*.wmv<*.bin|*.iso|*.mdf|*.vhd<*.arj|*.tar|*.rar|*.zip|*.cab|*.7z"
"DefragFreeSpaceMoveLargeFiles"=dword:00000000
"NativeMode"=dword:00000001
"EnableNativeDefrag"=dword:00000000
"DontApplyMinimumFileSizeToFilesFolders"=dword:00000001
"ShowOptimizeZeroFillingWarning"=dword:00000001
"QDUseCustomParameters"=dword:00000000
"QDMinFragmentSize"="1;50"
"QDMaxFragmentCount"="0;2"
"QDMinFileSize"="0;0"
"QDMaxFileSize"="0;100"
"Language"="1033"
"CelsiusTemperatureFormat"=dword:00000001
"DriveMapColors"="0:8046565;1:12681634;2:65535;3:49152;4:255;5:16711680;6:6517215;7:8491005;8:12028509;9:14002309;10:16777215;11:4605510;12:16777215;"
"ColorsMode"=dword:00000001
"DriveMapSettingsMode"=dword:00000000
"DriveMapMinBlockWidth"=dword:0000000a
"DriveMapMinBlockHeight"=dword:0000000e
"DriveMapMode"=dword:00000001
"DriveMapDrawingMode"=dword:00000001
"DefragContextString"="&Defragment"
"AnalyzeContextString"="&Check Fragmentation"
"DisableBenchmarkAfterDefrag"=dword:00000000
"filelist_columns"="2;0;(0;180);(1;28);(2;70);(3;70);(4;212);(5;100);(6;100);"


[HKEY_CURRENT_USER\SOFTWARE\PIRIFORM\Recuva]
"Language"="1033"
"InstallPath"="C:\\Program Files\\Recuva\\recuva.exe"
"ShellStringScanFolder"="Scan for deleted files"
"ShellStringRecoverRecycleBin"="Scan for deleted files"
"ShellEnableFolder"=dword:00000001
"ShellEnableRecycleBin"=dword:00000001
"NewVersion"="1.52.1086"
"UpdateKey"="20160117"
"window_left"=dword:00000029
"window_top"=dword:0000001b
"window_width"=dword:0000027a
"window_height"=dword:000001f4
"window_max"=dword:00000001
 
Thanks for the info. That was perfect. Do you ever reset the Windows Experience Index on your machine? If you don't know what that is then you likely don't. Please let me know.
 
yes i am familiar with the windows index score and i just ran the reset, new hardware was detected, but i seem as thou my score went down too 1.9 ,I Think it was at 2.7 previously and my computer is optimized the best it can get too my knowledge. the processor had the lowest score.
 
Good morning Brian i am waiting for further instructions on fixing the sfc / scannow files
 
Sorry for the delay. Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download SFCFix.zip and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

Step#2 - SFC Scan


  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

Items for your next post
1. SFCFix.txt
2. CBS.txt
 
Things look good Brian. You are the consummate professional. After this clean up where should i post to retrieve my administrative templates that does not show up any more from the gpedit.msc . I re-registered it but the fold is still missing and my processor speed calculation per second seem to decrease please direct me to the proper post after your clean up and thanks a million Brian
 

Attachments

For your other issue you can post in our Windows 7 forum.

Since these files keep periodically deleting I'd like to figure out what is doing it. Please do the following so that next time you come here I will have more info to go on. Thanks.

Step#1 - Enable Auditing Policy
1. Click your Start button and type cmd.exe into the search box.
2. Right-click on the cmd that comes up in the search results and select Run as administrator. Click Yes to allow if the UAC prompt comes up.
3. Copy/Paste the following into the command-prompt window and hit enter on the keyboard.
AUDITPOL /SET /SUBCATEGORY:"file system" /SUCCESS:ENABLE /FAILURE:ENABLE

4. You should see a message in the command prompt that says "The command was successfully executed."
5. Now copy/paste the following into the command-prompt window and hit enter on the keyboard.
wevtutil sl Security /ab:True /rt:True

6. You won't see any message if it's successful.

Step#2 - Audit Everyone on specific folders/files
1. Click your Start button and then click on Computer.
2. Double-click your C: drive to open the contents.
3. Double-click on the Windows folder.
4. Locate and double-click on the winsxs folder.
5. Locate the following folder. Don't double-click to open it however. x86_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_aa2ab686137b7805
6. Right-click on this folder and select Properties.
7. Click the Security tab.
8. Click the Advanced button.
9. Click the Auditing tab.
10. Click the Continue button.
11. Click the Add... button.
12. Type Everyone into the text box that is presented.
13. Click OK.
14. Click to select the Successful check boxes for "Delete subfolders and files" and "Delete" and click OK.
15. Click OK again.
16. Click OK again.
17. One last time click OK.
 
Hey Brian i completed all that you requested. after the auditing there was no continue button to hit so i went to edit and there i saw the add button to add everyone. It's done, every time i work with you i feel smarter.
 
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