[SOLVED] windows update errors help

ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013
------< Log generate on 11/20/2015 9:57:14 PM >------
Category: 0
Computer Name: Acer-PC
Event Code: 1001
Record Number: 41410
Source Name: Microsoft-Windows-Wininit
Time Written: 11-21-2015 @ 02:52:48
Event Type: Information
User:
Message:
Checking file system on C:
The type of the file system is NTFS.
Volume label is Acer.
A disk check has been scheduled.
Windows will now check the disk.
CHKDSK is verifying files (stage 1 of 5)...
141312 file records processed.
File verification completed.
525 large file records processed.
0 bad file records processed.
0 EA records processed.
47 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 5)...
178024 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 5)...
141312 file SDs/SIDs processed.
Cleaning up 80 unused index entries from index $SII of file 0x9.
Cleaning up 80 unused index entries from index $SDH of file 0x9.
Cleaning up 80 unused security descriptors.
Security descriptor verification completed.
18357 data files processed.
CHKDSK is verifying Usn Journal...
36068824 USN bytes processed.
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
141296 files processed.
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
49842299 free clusters processed.
Free space verification is complete.
Windows has checked the file system and found no problems.
231504833 KB total disk space.
31825948 KB in 89021 files.
55192 KB in 18358 indexes.
0 KB in bad sectors.
254497 KB in use by the system.
65536 KB occupied by the log file.
199369196 KB available on disk.
4096 bytes in each allocation unit.
57876208 total allocation units on disk.
49842299 allocation units available on disk.
Internal Info:
00 28 02 00 7f a3 01 00 e6 f3 02 00 00 00 00 00 .(..............
b3 01 00 00 2f 00 00 00 00 00 00 00 00 00 00 00 ..../...........
f0 f0 35 00 50 01 35 00 50 01 35 00 00 00 35 00 ..5.P.5.P.5...5.
Windows has finished checking your disk.
Please wait while your computer restarts.
-----------------------------------------------------------------------
 
Please do the following.

First please delete any files off of your desktop named SFCFix.txt or SFCFix.zip or SFCSCript.txt.

Then use Internet Explorer again and follow the steps below.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the attached SFCFix.zip and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-11-21 11:58:51.617
Microsoft Windows 7 Service Pack 1 - x86
Using .zip script file at C:\Users\Acer\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\Windows\Winsxs\x86_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_19295908c15690f3


Successfully copied file C:\Users\Acer\AppData\Local\niemiro\Archive\Winsxs\x86_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_19295908c15690f3\MSDTC.LOG to C:\Windows\Winsxs\x86_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_19295908c15690f3\MSDTC.LOG.


Successfully restored ownership for C:\Windows\Winsxs\x86_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_19295908c15690f3
Successfully restored permissions on C:\Windows\Winsxs\x86_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_19295908c15690f3
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 77 datablocks.
Finish time: 2015-11-21 11:58:54.394
Script hash: fYH6bMEFKOqgd4Jgkr5DIBiBE2L7Q7ZX0AXL0vS7af4=
----------------------EOF--------------------------
 
Thanks. Please do the following.

SFC Scan

  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.


Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
Hi Brian, it can back again yesterday, is it possible that I could just go back to the link that corrects it, link 142 every time it reappear?
 
Yes you can. As long as Windows Updates are functioning correctly however there is no reason to do this. Let's take a quick look at your event logs.

Step#1 - Retrieve Event Log Messages
1. Download Event Viewer Tool by Vino Rosso to your Desktop
2. Right-click on the file (VEW.exe) and select Run as administrator.
3. Check the options as shown below and put 20 in for the number of events.
4. Click Run. After a few moments, notepad will open with the contents of the Event Logs. Please copy and paste these in your next post. Thank you.

Capture.JPG
 
xcVino's Event Viewer v01c run on Windows 2008 in English
Report run at 24/11/2015 8:09:21 PM
Note: All dates below are in the format dd/mm/yyyy
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 24/11/2015 7:08:29 PM
Type: Error Category: 0
Event: 0 Source: AdvancedSystemCareService8
The event description cannot be found.
Log: 'Application' Date/Time: 24/11/2015 7:08:29 PM
Type: Error Category: 0
Event: 0 Source: AdvancedSystemCareService8
The event description cannot be found.
Log: 'Application' Date/Time: 24/11/2015 2:32:45 PM
Type: Error Category: 0
Event: 2004 Source: Microsoft-Windows-PerfNet
Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.
Log: 'Application' Date/Time: 24/11/2015 2:28:15 PM
Type: Error Category: 0
Event: 2004 Source: Microsoft-Windows-PerfNet
Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.
Log: 'Application' Date/Time: 24/11/2015 2:18:39 PM
Type: Error Category: 0
Event: 2004 Source: Microsoft-Windows-PerfNet
Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.
Log: 'Application' Date/Time: 24/11/2015 1:56:14 PM
Type: Error Category: 0
Event: 0 Source: AdvancedSystemCareService8
The event description cannot be found.
Log: 'Application' Date/Time: 24/11/2015 1:56:14 PM
Type: Error Category: 0
Event: 0 Source: AdvancedSystemCareService8
The event description cannot be found.
Log: 'Application' Date/Time: 24/11/2015 3:45:23 AM
Type: Error Category: 0
Event: 0 Source: AdvancedSystemCareService8
The event description cannot be found.
Log: 'Application' Date/Time: 24/11/2015 3:44:04 AM
Type: Error Category: 0
Event: 0 Source: AdvancedSystemCareService8
The event description cannot be found.
Log: 'Application' Date/Time: 24/11/2015 3:44:04 AM
Type: Error Category: 0
Event: 0 Source: AdvancedSystemCareService8
The event description cannot be found.
Log: 'Application' Date/Time: 23/11/2015 11:18:26 PM
Type: Error Category: 0
Event: 2004 Source: Microsoft-Windows-PerfNet
Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.
Log: 'Application' Date/Time: 23/11/2015 5:51:59 PM
Type: Error Category: 0
Event: 0 Source: AdvancedSystemCareService8
The event description cannot be found.
Log: 'Application' Date/Time: 23/11/2015 5:50:26 AM
Type: Error Category: 0
Event: 0 Source: AdvancedSystemCareService8
The event description cannot be found.
Log: 'Application' Date/Time: 23/11/2015 5:50:26 AM
Type: Error Category: 0
Event: 0 Source: AdvancedSystemCareService8
The event description cannot be found.
Log: 'Application' Date/Time: 23/11/2015 5:42:25 AM
Type: Error Category: 0
Event: 0 Source: AdvancedSystemCareService8
The event description cannot be found.
Log: 'Application' Date/Time: 23/11/2015 5:42:25 AM
Type: Error Category: 0
Event: 0 Source: AdvancedSystemCareService8
The event description cannot be found.
Log: 'Application' Date/Time: 23/11/2015 5:08:13 AM
Type: Error Category: 0
Event: 0 Source: AdvancedSystemCareService8
The event description cannot be found.
Log: 'Application' Date/Time: 23/11/2015 5:08:13 AM
Type: Error Category: 0
Event: 0 Source: AdvancedSystemCareService8
The event description cannot be found.
Log: 'Application' Date/Time: 23/11/2015 4:58:30 AM
Type: Error Category: 0
Event: 2004 Source: Microsoft-Windows-PerfNet
Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.
Log: 'Application' Date/Time: 23/11/2015 4:34:03 AM
Type: Error Category: 0
Event: 2004 Source: Microsoft-Windows-PerfNet
Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 25/11/2015 12:02:04 AM
Type: Warning Category: 0
Event: 1530 Source: Microsoft-Windows-User Profiles Service
Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards. DETAIL - 6 user registry handles leaked from \Registry\User\S-1-5-21-2520408212-3538239084-1909245453-1000:
Process 1908 (\Device\HarddiskVolume3\Program Files\IObit\Advanced SystemCare 8\ASCService.exe) has opened key \REGISTRY\USER\S-1-5-21-2520408212-3538239084-1909245453-1000\Software\Microsoft\Internet Explorer\SearchScopes
Process 1908 (\Device\HarddiskVolume3\Program Files\IObit\Advanced SystemCare 8\ASCService.exe) has opened key \REGISTRY\USER\S-1-5-21-2520408212-3538239084-1909245453-1000\Software\Microsoft\Internet Explorer\Main
Process 1908 (\Device\HarddiskVolume3\Program Files\IObit\Advanced SystemCare 8\ASCService.exe) has opened key \REGISTRY\USER\S-1-5-21-2520408212-3538239084-1909245453-1000\Software\Microsoft\Internet Explorer
Process 1908 (\Device\HarddiskVolume3\Program Files\IObit\Advanced SystemCare 8\ASCService.exe) has opened key \REGISTRY\USER\S-1-5-21-2520408212-3538239084-1909245453-1000\Software\Microsoft\Internet Explorer\ContinuousBrowsing
Process 1908 (\Device\HarddiskVolume3\Program Files\IObit\Advanced SystemCare 8\ASCService.exe) has opened key \REGISTRY\USER\S-1-5-21-2520408212-3538239084-1909245453-1000\Software\Microsoft\Windows\Shell\Associations\UrlAssociations\http\UserChoice
Process 1908 (\Device\HarddiskVolume3\Program Files\IObit\Advanced SystemCare 8\ASCService.exe) has opened key \REGISTRY\USER\S-1-5-21-2520408212-3538239084-1909245453-1000\Software\Clients\StartMenuInternet

Log: 'Application' Date/Time: 24/11/2015 11:01:01 PM
Type: Warning Category: 0
Event: 6000 Source: Microsoft-Windows-Winlogon
The winlogon notification subscriber <GPClient> was unavailable to handle a notification event.
Log: 'Application' Date/Time: 24/11/2015 11:01:00 PM
Type: Warning Category: 0
Event: 6000 Source: Microsoft-Windows-Winlogon
The winlogon notification subscriber <GPClient> was unavailable to handle a notification event.
Log: 'Application' Date/Time: 24/11/2015 10:58:02 PM
Type: Warning Category: 0
Event: 6000 Source: Microsoft-Windows-Winlogon
The winlogon notification subscriber <GPClient> was unavailable to handle a notification event.
Log: 'Application' Date/Time: 24/11/2015 10:54:19 PM
Type: Warning Category: 0
Event: 6000 Source: Microsoft-Windows-Winlogon
The winlogon notification subscriber <GPClient> was unavailable to handle a notification event.
Log: 'Application' Date/Time: 24/11/2015 10:54:19 PM
Type: Warning Category: 0
Event: 6000 Source: Microsoft-Windows-Winlogon
The winlogon notification subscriber <GPClient> was unavailable to handle a notification event.
Log: 'Application' Date/Time: 24/11/2015 9:09:15 PM
Type: Warning Category: 0
Event: 6000 Source: Microsoft-Windows-Winlogon
The winlogon notification subscriber <GPClient> was unavailable to handle a notification event.
Log: 'Application' Date/Time: 24/11/2015 9:04:28 PM
Type: Warning Category: 0
Event: 1530 Source: Microsoft-Windows-User Profiles Service
Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards. DETAIL - 7 user registry handles leaked from \Registry\User\S-1-5-21-2520408212-3538239084-1909245453-1000:
Process 652 (\Device\HarddiskVolume3\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-2520408212-3538239084-1909245453-1000\Software\Microsoft\Internet Explorer\Main
Process 652 (\Device\HarddiskVolume3\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-2520408212-3538239084-1909245453-1000\Software
Process 652 (\Device\HarddiskVolume3\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-2520408212-3538239084-1909245453-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings
Process 652 (\Device\HarddiskVolume3\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-2520408212-3538239084-1909245453-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings
Process 652 (\Device\HarddiskVolume3\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-2520408212-3538239084-1909245453-1000\Software\Policies\Microsoft\Windows\CurrentVersion\Internet Settings
Process 652 (\Device\HarddiskVolume3\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-2520408212-3538239084-1909245453-1000\Software\Microsoft\Internet Explorer\Main\FeatureControl
Process 652 (\Device\HarddiskVolume3\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-2520408212-3538239084-1909245453-1000\Software\Policies

Log: 'Application' Date/Time: 23/11/2015 12:16:26 AM
Type: Warning Category: 0
Event: 1530 Source: Microsoft-Windows-User Profiles Service
Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards. DETAIL - 6 user registry handles leaked from \Registry\User\S-1-5-21-2520408212-3538239084-1909245453-1000:
Process 1908 (\Device\HarddiskVolume3\Program Files\IObit\Advanced SystemCare 8\ASCService.exe) has opened key \REGISTRY\USER\S-1-5-21-2520408212-3538239084-1909245453-1000\Software\Microsoft\Internet Explorer\SearchScopes
Process 1908 (\Device\HarddiskVolume3\Program Files\IObit\Advanced SystemCare 8\ASCService.exe) has opened key \REGISTRY\USER\S-1-5-21-2520408212-3538239084-1909245453-1000\Software\Microsoft\Internet Explorer\Main
Process 1908 (\Device\HarddiskVolume3\Program Files\IObit\Advanced SystemCare 8\ASCService.exe) has opened key \REGISTRY\USER\S-1-5-21-2520408212-3538239084-1909245453-1000\Software\Microsoft\Internet Explorer
Process 1908 (\Device\HarddiskVolume3\Program Files\IObit\Advanced SystemCare 8\ASCService.exe) has opened key \REGISTRY\USER\S-1-5-21-2520408212-3538239084-1909245453-1000\Software\Microsoft\Internet Explorer\ContinuousBrowsing
Process 1908 (\Device\HarddiskVolume3\Program Files\IObit\Advanced SystemCare 8\ASCService.exe) has opened key \REGISTRY\USER\S-1-5-21-2520408212-3538239084-1909245453-1000\Software\Microsoft\Windows\Shell\Associations\UrlAssociations\http\UserChoice
Process 1908 (\Device\HarddiskVolume3\Program Files\IObit\Advanced SystemCare 8\ASCService.exe) has opened key \REGISTRY\USER\S-1-5-21-2520408212-3538239084-1909245453-1000\Software\Clients\StartMenuInternet

Log: 'Application' Date/Time: 22/11/2015 2:14:25 AM
Type: Warning Category: 0
Event: 1530 Source: Microsoft-Windows-User Profiles Service
Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards. DETAIL - 6 user registry handles leaked from \Registry\User\S-1-5-21-2520408212-3538239084-1909245453-1000:
Process 1912 (\Device\HarddiskVolume3\Program Files\IObit\Advanced SystemCare 8\ASCService.exe) has opened key \REGISTRY\USER\S-1-5-21-2520408212-3538239084-1909245453-1000\Software\Microsoft\Internet Explorer\SearchScopes
Process 1912 (\Device\HarddiskVolume3\Program Files\IObit\Advanced SystemCare 8\ASCService.exe) has opened key \REGISTRY\USER\S-1-5-21-2520408212-3538239084-1909245453-1000\Software\Microsoft\Internet Explorer\Main
Process 1912 (\Device\HarddiskVolume3\Program Files\IObit\Advanced SystemCare 8\ASCService.exe) has opened key \REGISTRY\USER\S-1-5-21-2520408212-3538239084-1909245453-1000\Software\Microsoft\Internet Explorer
Process 1912 (\Device\HarddiskVolume3\Program Files\IObit\Advanced SystemCare 8\ASCService.exe) has opened key \REGISTRY\USER\S-1-5-21-2520408212-3538239084-1909245453-1000\Software\Microsoft\Internet Explorer\ContinuousBrowsing
Process 1912 (\Device\HarddiskVolume3\Program Files\IObit\Advanced SystemCare 8\ASCService.exe) has opened key \REGISTRY\USER\S-1-5-21-2520408212-3538239084-1909245453-1000\Software\Microsoft\Windows\Shell\Associations\UrlAssociations\http\UserChoice
Process 1912 (\Device\HarddiskVolume3\Program Files\IObit\Advanced SystemCare 8\ASCService.exe) has opened key \REGISTRY\USER\S-1-5-21-2520408212-3538239084-1909245453-1000\Software\Clients\StartMenuInternet

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 12/11/2015 8:14:22 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log: 'System' Date/Time: 12/11/2015 8:07:33 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log: 'System' Date/Time: 27/10/2015 7:20:30 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log: 'System' Date/Time: 24/10/2015 6:00:12 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log: 'System' Date/Time: 22/10/2015 6:22:34 AM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log: 'System' Date/Time: 22/10/2015 5:59:54 AM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log: 'System' Date/Time: 22/10/2015 5:47:24 AM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log: 'System' Date/Time: 21/10/2015 11:24:07 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log: 'System' Date/Time: 21/10/2015 11:17:53 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log: 'System' Date/Time: 20/10/2015 8:07:44 AM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log: 'System' Date/Time: 11/10/2015 6:33:57 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log: 'System' Date/Time: 11/10/2015 4:04:15 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log: 'System' Date/Time: 11/10/2015 9:53:36 AM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 25/11/2015 1:08:21 AM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The UPnP Device Host service depends on the SSDP Discovery service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
Log: 'System' Date/Time: 25/11/2015 1:08:21 AM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The UPnP Device Host service depends on the SSDP Discovery service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
Log: 'System' Date/Time: 25/11/2015 1:08:16 AM
Type: Error Category: 0
Event: 14332 Source: Microsoft-Windows-WMPNSS-Service
Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80070422'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
Log: 'System' Date/Time: 25/11/2015 12:50:56 AM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The UPnP Device Host service depends on the SSDP Discovery service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
Log: 'System' Date/Time: 25/11/2015 12:50:56 AM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The UPnP Device Host service depends on the SSDP Discovery service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
Log: 'System' Date/Time: 25/11/2015 12:50:53 AM
Type: Error Category: 0
Event: 14332 Source: Microsoft-Windows-WMPNSS-Service
Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80070422'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
Log: 'System' Date/Time: 25/11/2015 12:12:30 AM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The UPnP Device Host service depends on the SSDP Discovery service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
Log: 'System' Date/Time: 25/11/2015 12:12:30 AM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The UPnP Device Host service depends on the SSDP Discovery service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
Log: 'System' Date/Time: 25/11/2015 12:12:30 AM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "1068" attempting to start the service upnphost with arguments "" in order to run the server: {204810B9-73B2-11D4-BF42-00B0D0118B56}
Log: 'System' Date/Time: 25/11/2015 12:12:27 AM
Type: Error Category: 0
Event: 14332 Source: Microsoft-Windows-WMPNSS-Service
Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80070422'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
Log: 'System' Date/Time: 25/11/2015 12:12:10 AM
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load: cdrom epp32
Log: 'System' Date/Time: 25/11/2015 12:10:38 AM
Type: Error Category: 0
Event: 7003 Source: Service Control Manager
The Net.Tcp Listener Adapter service depends the following service: was. This service might not be installed.
Log: 'System' Date/Time: 25/11/2015 12:10:38 AM
Type: Error Category: 0
Event: 7003 Source: Service Control Manager
The Net.Pipe Listener Adapter service depends the following service: was. This service might not be installed.
Log: 'System' Date/Time: 25/11/2015 12:10:38 AM
Type: Error Category: 0
Event: 7003 Source: Service Control Manager
The Net.Msmq Listener Adapter service depends the following service: msmq. This service might not be installed.
Log: 'System' Date/Time: 25/11/2015 12:06:39 AM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The UPnP Device Host service depends on the SSDP Discovery service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
Log: 'System' Date/Time: 25/11/2015 12:06:39 AM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The UPnP Device Host service depends on the SSDP Discovery service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
Log: 'System' Date/Time: 25/11/2015 12:06:39 AM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "1068" attempting to start the service upnphost with arguments "" in order to run the server: {204810B9-73B2-11D4-BF42-00B0D0118B56}
Log: 'System' Date/Time: 25/11/2015 12:06:36 AM
Type: Error Category: 0
Event: 14332 Source: Microsoft-Windows-WMPNSS-Service
Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80070422'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
Log: 'System' Date/Time: 25/11/2015 12:04:06 AM
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load: cdrom epp32
Log: 'System' Date/Time: 25/11/2015 12:03:29 AM
Type: Error Category: 0
Event: 7003 Source: Service Control Manager
The Net.Tcp Listener Adapter service depends the following service: was. This service might not be installed.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 25/11/2015 1:11:35 AM
Type: Warning Category: 0
Event: 15 Source: ACPI
: The embedded controller (EC) returned data when none was requested. The BIOS might be trying to access the EC without synchronizing with the operating system. This data will be ignored. No further action is necessary; however, you should check with your computer manufacturer for an upgraded BIOS.
Log: 'System' Date/Time: 25/11/2015 12:09:58 AM
Type: Warning Category: 0
Event: 15 Source: ACPI
: The embedded controller (EC) returned data when none was requested. The BIOS might be trying to access the EC without synchronizing with the operating system. This data will be ignored. No further action is necessary; however, you should check with your computer manufacturer for an upgraded BIOS.
Log: 'System' Date/Time: 25/11/2015 12:06:52 AM
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped.
Log: 'System' Date/Time: 25/11/2015 12:02:18 AM
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped.
Log: 'System' Date/Time: 24/11/2015 11:01:31 PM
Type: Warning Category: 0
Event: 15 Source: ACPI
: The embedded controller (EC) returned data when none was requested. The BIOS might be trying to access the EC without synchronizing with the operating system. This data will be ignored. No further action is necessary; however, you should check with your computer manufacturer for an upgraded BIOS.
Log: 'System' Date/Time: 24/11/2015 11:01:03 PM
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped.
Log: 'System' Date/Time: 24/11/2015 10:54:55 PM
Type: Warning Category: 0
Event: 15 Source: ACPI
: The embedded controller (EC) returned data when none was requested. The BIOS might be trying to access the EC without synchronizing with the operating system. This data will be ignored. No further action is necessary; however, you should check with your computer manufacturer for an upgraded BIOS.
Log: 'System' Date/Time: 24/11/2015 10:54:22 PM
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped.
Log: 'System' Date/Time: 24/11/2015 9:04:32 PM
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped.
Log: 'System' Date/Time: 24/11/2015 8:32:29 PM
Type: Warning Category: 0
Event: 15 Source: ACPI
: The embedded controller (EC) returned data when none was requested. The BIOS might be trying to access the EC without synchronizing with the operating system. This data will be ignored. No further action is necessary; however, you should check with your computer manufacturer for an upgraded BIOS.
Log: 'System' Date/Time: 24/11/2015 8:32:18 PM
Type: Warning Category: 0
Event: 15 Source: ACPI
: The embedded controller (EC) returned data when none was requested. The BIOS might be trying to access the EC without synchronizing with the operating system. This data will be ignored. No further action is necessary; however, you should check with your computer manufacturer for an upgraded BIOS.
Log: 'System' Date/Time: 24/11/2015 7:08:33 PM
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped.
Log: 'System' Date/Time: 24/11/2015 6:07:01 PM
Type: Warning Category: 0
Event: 15 Source: ACPI
: The embedded controller (EC) returned data when none was requested. The BIOS might be trying to access the EC without synchronizing with the operating system. This data will be ignored. No further action is necessary; however, you should check with your computer manufacturer for an upgraded BIOS.
Log: 'System' Date/Time: 24/11/2015 6:06:48 PM
Type: Warning Category: 0
Event: 15 Source: ACPI
: The embedded controller (EC) returned data when none was requested. The BIOS might be trying to access the EC without synchronizing with the operating system. This data will be ignored. No further action is necessary; however, you should check with your computer manufacturer for an upgraded BIOS.
Log: 'System' Date/Time: 24/11/2015 6:06:47 PM
Type: Warning Category: 0
Event: 15 Source: ACPI
: The embedded controller (EC) returned data when none was requested. The BIOS might be trying to access the EC without synchronizing with the operating system. This data will be ignored. No further action is necessary; however, you should check with your computer manufacturer for an upgraded BIOS.
Log: 'System' Date/Time: 24/11/2015 5:56:39 PM
Type: Warning Category: 0
Event: 15 Source: ACPI
: The embedded controller (EC) returned data when none was requested. The BIOS might be trying to access the EC without synchronizing with the operating system. This data will be ignored. No further action is necessary; however, you should check with your computer manufacturer for an upgraded BIOS.
Log: 'System' Date/Time: 24/11/2015 5:56:35 PM
Type: Warning Category: 0
Event: 15 Source: ACPI
: The embedded controller (EC) returned data when none was requested. The BIOS might be trying to access the EC without synchronizing with the operating system. This data will be ignored. No further action is necessary; however, you should check with your computer manufacturer for an upgraded BIOS.
Log: 'System' Date/Time: 24/11/2015 5:08:17 PM
Type: Warning Category: 0
Event: 15 Source: ACPI
: The embedded controller (EC) returned data when none was requested. The BIOS might be trying to access the EC without synchronizing with the operating system. This data will be ignored. No further action is necessary; however, you should check with your computer manufacturer for an upgraded BIOS.
Log: 'System' Date/Time: 24/11/2015 3:36:16 PM
Type: Warning Category: 0
Event: 15 Source: ACPI
: The embedded controller (EC) returned data when none was requested. The BIOS might be trying to access the EC without synchronizing with the operating system. This data will be ignored. No further action is necessary; however, you should check with your computer manufacturer for an upgraded BIOS.
Log: 'System' Date/Time: 24/11/2015 2:31:01 PM
Type: Warning Category: 0
Event: 15 Source: ACPI
: The embedded controller (EC) returned data when none was requested. The BIOS might be trying to access the EC without synchronizing with the operating system. This data will be ignored. No further action is necessary; however, you should check with your computer manufacturer for an upgraded BIOS.
 
OK I would like to try a couple things. Would you be willing to uninstall Advanced System Care from Add/Remove programs while we are troubleshooting?

Let me know when this is done or if you don't want to do this.
 
thanks Brian for your reply, I am kind of reluctant to uninstall advance system care because it's the pro version and I had this problem before I installed it.
 
No problem. I understand. At this point I'm not sure what else to try. I'm sorry we couldn't get to the bottom of this. It's one I've never seen before.
 
Hi Brian long time no hear. my advanced system care has expired so now i am ready uninstall it and trouble shoot more .also i referred a friend to the forum and he log in on 12/12/15 no one has took him in yet, please take him in, his name is raymond and he has one update that won't update (net frame work 3.5.1 on windows 7) and the turn on windows features on stay empty. i know you can handle this with ease thanks BRIAN YOU ARE THE MAN.LOL
 
Welcome back. Let me know once Advanced System Care is uninstalled from Add/Remove programs and then we'll continue. One of us will get to raymond today or tomorrow at the latest.
 
Thanks. Please do the following.

16605d1443149023-windows-10-issues-3al62pm-png
MiniToolBox

Download MiniToolBox and save the executable file to your Desktop
Right-click on MiniToolBox.exe and select
16606d1443149043-windows-10-issues-spcusrh-png
Run as Administrator
Check the following options:


  • List Last 10 Event Viewer Errors
  • List Installed Programs
  • List Devices - Only Problems


Once this is done, click on Go and wait for the scan to complete
Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply
 
here it is MiniToolBox by Farbar Version: 25-07-2015 01
Ran by Acer (administrator) on 15-12-2015 at 17:59:32
Running from "C:\Users\Acer\Downloads"
Microsoft Windows 7 Starter Service Pack 1 (X86)
Model: LT21 Manufacturer: Gateway
Boot Mode: Normal
***************************************************************************
========================= Event log errors: ===============================
Application errors:
==================
Error: (12/15/2015 03:13:52 PM) (Source: AdvancedSystemCareService8) (User: )
Description: The handle is invalid
Error: (12/15/2015 03:13:52 PM) (Source: AdvancedSystemCareService8) (User: )
Description: The handle is invalid
Error: (12/15/2015 03:07:09 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

Details:
AddWin32ServiceFiles: Unable to back up image of service ZAM Controller Service since QueryServiceConfig API failed
System Error:
The system cannot find the file specified.
.
Error: (12/15/2015 11:56:31 AM) (Source: AdvancedSystemCareService8) (User: )
Description: The handle is invalid
Error: (12/15/2015 11:56:31 AM) (Source: AdvancedSystemCareService8) (User: )
Description: The handle is invalid
Error: (12/12/2015 02:00:44 PM) (Source: AdvancedSystemCareService8) (User: )
Description: The handle is invalid
Error: (12/12/2015 02:00:44 PM) (Source: AdvancedSystemCareService8) (User: )
Description: The handle is invalid
Error: (12/12/2015 01:30:54 PM) (Source: PerfNet) (User: )
Description:
Error: (12/12/2015 01:24:54 PM) (Source: PerfNet) (User: )
Description:
Error: (12/12/2015 01:18:59 PM) (Source: PerfNet) (User: )
Description:

System errors:
=============
Error: (12/15/2015 04:23:08 PM) (Source: Service Control Manager) (User: )
Description: The UPnP Device Host service depends on the SSDP Discovery service which failed to start because of the following error:
%%1058
Error: (12/15/2015 04:23:08 PM) (Source: Service Control Manager) (User: )
Description: The UPnP Device Host service depends on the SSDP Discovery service which failed to start because of the following error:
%%1058
Error: (12/15/2015 04:23:07 PM) (Source: WMPNetworkSvc) (User: )
Description: Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80070422'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
Error: (12/15/2015 04:23:05 PM) (Source: Service Control Manager) (User: )
Description: The UPnP Device Host service depends on the SSDP Discovery service which failed to start because of the following error:
%%1058
Error: (12/15/2015 04:23:05 PM) (Source: Service Control Manager) (User: )
Description: The UPnP Device Host service depends on the SSDP Discovery service which failed to start because of the following error:
%%1058
Error: (12/15/2015 04:23:05 PM) (Source: WMPNetworkSvc) (User: )
Description: Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80070422'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
Error: (12/15/2015 04:23:03 PM) (Source: Service Control Manager) (User: )
Description: The UPnP Device Host service depends on the SSDP Discovery service which failed to start because of the following error:
%%1058
Error: (12/15/2015 04:23:03 PM) (Source: Service Control Manager) (User: )
Description: The UPnP Device Host service depends on the SSDP Discovery service which failed to start because of the following error:
%%1058
Error: (12/15/2015 04:23:01 PM) (Source: WMPNetworkSvc) (User: )
Description: Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80070422'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
Error: (12/15/2015 03:20:38 PM) (Source: Service Control Manager) (User: )
Description: The UPnP Device Host service depends on the SSDP Discovery service which failed to start because of the following error:
%%1058

Microsoft Office Sessions:
=========================
CodeIntegrity Errors:
===================================
Date: 2015-11-05 11:34:19.084
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\winsxs\x86_microsoft-windows-appid_31bf3856ad364e35_6.1.7601.18950_none_59242a2f108d7db6\appid.sys because the set of per-page image hashes could not be found on the system.
Date: 2015-11-05 11:34:18.741
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\winsxs\x86_microsoft-windows-appid_31bf3856ad364e35_6.1.7601.18950_none_59242a2f108d7db6\appid.sys because the set of per-page image hashes could not be found on the system.
Date: 2015-11-05 11:34:18.382
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\winsxs\x86_microsoft-windows-appid_31bf3856ad364e35_6.1.7601.18950_none_59242a2f108d7db6\appidapi.dll because the set of per-page image hashes could not be found on the system.
Date: 2015-11-05 11:34:18.039
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\winsxs\x86_microsoft-windows-appid_31bf3856ad364e35_6.1.7601.18950_none_59242a2f108d7db6\appidapi.dll because the set of per-page image hashes could not be found on the system.
Date: 2015-11-05 11:34:15.309
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\winsxs\x86_microsoft-windows-appid_31bf3856ad364e35_6.1.7601.23153_none_59b09ffa29a89cc7\appid.sys because the set of per-page image hashes could not be found on the system.
Date: 2015-11-05 11:34:15.075
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\winsxs\x86_microsoft-windows-appid_31bf3856ad364e35_6.1.7601.23153_none_59b09ffa29a89cc7\appid.sys because the set of per-page image hashes could not be found on the system.
Date: 2015-11-05 11:34:14.420
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\winsxs\x86_microsoft-windows-appid_31bf3856ad364e35_6.1.7601.23153_none_59b09ffa29a89cc7\appidapi.dll because the set of per-page image hashes could not be found on the system.
Date: 2015-11-05 11:34:14.186
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\winsxs\x86_microsoft-windows-appid_31bf3856ad364e35_6.1.7601.23153_none_59b09ffa29a89cc7\appidapi.dll because the set of per-page image hashes could not be found on the system.
Date: 2015-09-07 17:25:01.463
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\SpaceSoundPro\SpaceSoundPro.dll because the set of per-page image hashes could not be found on the system.
Date: 2015-09-07 17:25:01.291
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\SpaceSoundPro\SpaceSoundPro.dll because the set of per-page image hashes could not be found on the system.

=========================== Installed Programs ============================
Acer ePower Management (HKLM\...\{3DB0448D-AD82-4923-B305-D001E521A964}) (Version: 4.05.3004 - Acer Incorporated)
Acer eRecovery Management (HKLM\...\{7F811A54-5A09-4579-90E1-C93498E230D9}) (Version: 4.05.3005 - Acer Incorporated)
Acer ScreenSaver (HKLM\...\Acer Screensaver) (Version: 1.2.1026 - Acer Incorporated)
Acer VCM (HKLM\...\{047F790A-7A2A-4B6A-AD02-38092BA63DAC}) (Version: 4.05.3000 - Acer Incorporated)
Acrobat.com (HKLM\...\{287ECFA4-719A-2143-A09B-D6A12DE54E40}) (Version: 1.6.65 - Adobe Systems Incorporated)
Adobe Acrobat Reader DC (HKLM\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.009.20069 - Adobe Systems Incorporated)
Adobe AIR (HKLM\...\{0274D240-4D1D-4FDA-9A36-09F0BECD288F}) (Version: 19.0.0.241 - Adobe Systems Incorporated) Hidden
Adobe AIR (HKLM\...\Adobe AIR) (Version: 19.0.0.241 - Adobe Systems Incorporated)
Adobe Flash Player 20 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 20.0.0.228 - Adobe Systems Incorporated)
Adobe Flash Player 20 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 20.0.0.235 - Adobe Systems Incorporated)
Adobe Refresh Manager (HKLM\...\{AC76BA86-0804-1033-1959-001824161310}) (Version: 1.8.0 - Adobe Systems Incorporated) Hidden
Apple Mobile Device Support (HKLM\...\{538227C6-C74B-4A74-99E1-2C0B4F9DA5E1}) (Version: 8.2.1.3 - Apple Inc.)
Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
AppNHost 1.0.5.1 (HKLM\...\{A8CB86C7-CD4C-4C4F-AF6A-33D1CAC63562}) (Version: 1.0.5.1 - Mixesoft Project)
Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver (HKLM\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 1.0.0.14 - Atheros Communications Inc.)
AVG PC TuneUp 2015 (en-US) (HKLM\...\{4AC74ED1-719B-46DA-8B8A-340FBF892291}) (Version: 15.0.1001.471 - AVG Technologies) Hidden
AVG PC TuneUp 2015 (HKLM\...\{A996C182-3724-4DF1-A4BC-66154FE57DFE}) (Version: 15.0.1001.471 - AVG Technologies) Hidden
BitTorrent (HKCU\...\BitTorrent) (Version: 7.9.4.40912 - BitTorrent Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.12 - Piriform)
Compatibility Pack for the 2007 Office system (HKLM\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
CyberLink YouCam (HKLM\...\{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 4.0.0820 - CyberLink Corp.) Hidden
CyberLink YouCam (HKLM\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 4.0.0820 - CyberLink Corp.)
Driver Booster 2.3 (HKLM\...\Driver Booster_is1) (Version: 2.3 - IObit)
Dropbox (HKLM\...\Dropbox) (Version: 3.12.5 - Dropbox, Inc.)
Dropbox Update Helper (HKLM\...\{099218A5-A723-43DC-8DB5-6173656A1E94}) (Version: 1.3.27.37 - Dropbox, Inc.) Hidden
ERUNT 1.1j (HKLM\...\ERUNT_is1) (Version: - Lars Hederer)
ESET Online Scanner v3 (HKLM\...\ESET Online Scanner) (Version: - )
Glary Utilities 5.27 (HKLM\...\Glary Utilities 5) (Version: 5.27.0.47 - Glarysoft Ltd)
Google Chrome (HKLM\...\Google Chrome) (Version: 47.0.2526.80 - Google Inc.)
Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.29.1 - Google Inc.) Hidden
Identity Card (HKLM\...\Identity Card) (Version: 1.00.3002 - Acer Incorporated)
Intel(R) Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.14.10.2230 - Intel Corporation)
IntelĀ® Matrix Storage Manager (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version: - Intel Corporation)
IObit Uninstaller (HKLM\...\IObitUninstall) (Version: 4.3.0.5 - IObit)
iolo technologies' System Mechanic Professional (HKLM\...\{BBD3F66B-1180-4785-B679-3F91572CD3B4}_is1) (Version: 14.6.1 - iolo technologies, LLC)
Itibiti RTC (HKLM\...\{730E03E4-350E-48E5-9D3E-4329903D454D}) (Version: 0.0.1 - Itibiti Inc) Hidden
Java 8 Update 60 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83218060F0}) (Version: 8.0.600.27 - Oracle Corporation)
Java 8 Update 66 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83218066F0}) (Version: 8.0.660.17 - Oracle Corporation)
Java Auto Updater (HKLM\...\{4A03706F-666A-4037-7777-5F2748764D10}) (Version: 2.8.66.17 - Oracle Corporation) Hidden
Junk Mail filter update (HKLM\...\{E2DFE069-083E-4631-9B6C-43C48E991DE5}) (Version: 14.0.8089.726 - Microsoft Corporation) Hidden
Little Registry Cleaner (HKLM\...\Little Registry Cleaner) (Version: - Little Apps)
Malwarebytes Anti-Malware version 2.2.0.1024 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.0.1024 - Malwarebytes)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version: - Microsoft)
Microsoft Office Enterprise 2007 (HKLM\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office File Validation Add-In (HKLM\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office PowerPoint Viewer 2007 (English) (HKLM\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.41105.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (HKLM\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Works (HKLM\...\{67E03279-F703-408F-B4BF-46B5FC8D70CD}) (Version: 9.7.0621 - Microsoft Corporation)
Motorola Mobile Drivers Installation 6.3.0 (HKLM\...\{A55747C1-4651-433D-B082-478874FF7516}) (Version: 6.3.0 - Motorola Mobility LLC)
Mozilla Firefox 42.0 (x86 en-US) (HKLM\...\Mozilla Firefox 42.0 (x86 en-US)) (Version: 42.0 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 42.0 - Mozilla)
Panda Antivirus Pro 2016 (HKLM\...\{EF3427FE-86CE-4340-BA3E-00D3380CB7B7}) (Version: 8.03.00.0000 - Panda Security) Hidden
Panda Antivirus Pro 2016 (HKLM\...\Panda Universal Agent Endpoint) (Version: 16.00.01.0000 - Panda Security)
Panda Devices Agent (HKLM\...\{DDE3DECA-9139-4A39-9276-143ECA1DB75E}) (Version: 1.06.00 - Panda Security) Hidden
Panda Devices Agent (HKLM\...\Panda Devices Agent) (Version: 1.03.05 - Panda Security) Hidden
RealDownloader (HKLM\...\{87C3442E-6F2D-4CB2-8312-270BF5D0755E}) (Version: 18.0.1.9 - RealNetworks) Hidden
RealDownloader (HKLM\...\{8e7a0203-575b-425c-91a1-8e89464fc940}) (Version: 18.0.1.9 - RealNetworks) Hidden
RealDownloader (HKLM\...\{9F3B20DF-76F2-47F4-9372-F0F56485A58D}) (Version: 18.0.1.10 - RealNetworks, Inc.) Hidden
RealNetworks - Microsoft Visual C++ 2008 Runtime (HKLM\...\{7770E71B-2D43-4800-9CB3-5B6CAAEBEBEA}) (Version: 9.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (HKLM\...\{AAECF7BA-E83B-4A10-87EA-DE0B333F8734}) (Version: 10.0 - RealNetworks, Inc) Hidden
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7629 - Realtek Semiconductor Corp.)
RealUpgrade 1.1 (HKLM\...\{28C2DED6-325B-4CC7-983A-1777C8F7FBAB}) (Version: 1.1.0 - RealNetworks, Inc.) Hidden
Recuva (HKLM\...\Recuva) (Version: 1.52 - Piriform)
Revo Uninstaller 1.95 (HKLM\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
Revo Uninstaller Pro 3.1.4 (HKLM\...\{67579783-0FB7-4F7B-B881-E5BE47C9DBE0}_is1) (Version: 3.1.4 - VS Revo Group, Ltd.)
SeaTools for Windows 1.4.0.2 (HKLM\...\SeaTools for Windows) (Version: 1.4.0.2 - Seagate Technology)
Should I Remove It (HKCU\...\Should I Remove It 1.0.4) (Version: 1.0.4 - Reason Software Company Inc.)
Should I Remove It (HKLM\...\{4E62123C-4C0D-4123-A8A2-C0103B92D7EA}) (Version: 1.0.4 - Reason Software Company Inc.) Hidden
SlimCleaner (HKLM\...\{6B8D6199-EE44-4FD7-813A-6D8C62C9B384}) (Version: 4.0.30878 - SlimWare Utilities, Inc.)
Smart Defrag 4 (HKLM\...\Smart Defrag 4_is1) (Version: 4.0 - IObit)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 14.0.6.0 - Synaptics Incorporated)
TakeOwnershipPro 1.0 (HKLM\...\TakeOwnershipPro_is1) (Version: - )
Tweaking.com - Windows Repair (HKLM\...\Tweaking.com - Windows Repair) (Version: 3.2.3 - Tweaking.com)
Update for 2007 Microsoft Office System (KB967642) (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version: - Microsoft)
UpdateService (HKLM\...\{E3AE96D6-E196-45B4-AF62-2B41998B9E37}) (Version: 1.0.0 - RealNetworks, Inc.) Hidden
Video Downloader (HKLM\...\{E60AFF01-6087-47BD-8272-61FA3CFC309D}) (Version: 1.0.0 - RealNetworks) Hidden
VLC media player (HKLM\...\VLC media player) (Version: 2.2.1 - VideoLAN)
Windows Live Essentials (HKLM\...\WinLiveSuite_Wave3) (Version: 14.0.8089.0726 - Microsoft Corporation)
Windows Live Sign-in Assistant (HKLM\...\{45338B07-A236-4270-9A77-EBB4115517B5}) (Version: 5.000.818.5 - Microsoft Corporation)
Windows Live Sync (HKLM\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)
Windows Live Upload Tool (HKLM\...\{205C6BDD-7B73-42DE-8505-9A093F35A238}) (Version: 14.0.8014.1029 - Microsoft Corporation)
WinPatrol (HKLM\...\{6A206A04-6BC1-411B-AA04-4E52EDEEADF2}) (Version: 33.6.2015.18 - Ruiware)
WinRAR 5.21 (32-bit) (HKLM\...\WinRAR archiver) (Version: 5.21.0 - win.rar GmbH)
Zemana AntiMalware (HKLM\...\{8F0CD7D1-42F3-4195-95CD-833578D45057}_is1) (Version: 2.18.438 - Zemana Ltd.)
========================= Devices: ================================

**** End of log ****
 
Thank you. To trully find the root cause of the issue I am going to recommend that the following programs are uninstalled. I don't recommend any of these utilities but you may re-install them once we are done troubleshooting.

AVG PC TuneUp 2015
Driver Booster 2.3
Glary Utilities 5.27
IObit Uninstaller
iolo technologies' System Mechanic Professional
Little Registry Cleaner
SlimCleaner
Smart Defrag 4
Zemana AntiMalware
 
Happy new years Brian missed working with you and I am delighted to work with you again. I ran a sfc scannow and my old cannot fix files came back I am sending you a view of what happening.
 

Attachments

Happy new years Brian missed working with you and I am delighted to work with you again. I ran a sfc scannow and my old cannot fix files came back I am sending you a view of what happening.

Hope you had a nice new year as well. Please refer to my previous post#158. You would need to be willing to do that in order for us to continue.
 

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