Windows update fail (Error:0x800703f1)

Please do the following.

Step#1 - FRST Fix

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
Please then try to install windows updates again.
 

Attachments

Hi

Fixlog.txt file is attached. After completion and restart I attempted a Windows update.

2020-12 Cumulative Update for Windows 10, Version 1903 (KB4592449) failed. Error: 0x800703f8
I have attached the CBS log as well.

Thank you
 

Attachments

Hi

Please do the following.

Step#1 - Gather Event Logs
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFixScript.txt, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
  5. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
  9. In addition a file will be created on your desktop named EvtLogs.zip. As this file will likely be too large to attach to your reply, please upload this file to a file sharing service of your choice and provide the link in your next reply. Examples of services to upload to are Dropbox or OneDrive or SendSpace
 

Attachments

Hi

I am still having a look over your logs to track down the issue. I will post further instructions soon.

Apologies for the delay.
 
Hi

Please try the following.

Please try an in place upgrade using the following instructions.

  1. Download the Media Creation Tool and save this to your desktop. Go ahead and run this as well. Note: Click the Download tool now button when you get to this link.
  2. Accept the License Agreement
  3. Download the ISO file to your desktop.
  4. Double-click on the ISO and then run the setup to try and upgrade your machine.
 
Hi bruce1270

Not much luck, sorry to say.
I downloaded MCT to my desktop and ran as administrator. Clicked on the download tool now button, accepted license agrrement
Downloaded ISO to my desktop and then double clicked it
Computer checked for updates, then I accepted the license agreement then 'getting updates', then 'ready to install'
Installed Windows 10 to 100%, PC restarted, then 'working on updates'. Got to 60%, then fell to 57% and computer restarted
Tried attempting changes but immediately said 'undoing changes made to your computer'
After another restart and then sign in message read 'We couldn't install Windows 10, we've set your computer back to the way it was'
0x8007002-0x3000D The installation failed in the FIRST_BOOT phase with an error during MIGRATE_DATA operation.
This is the error I get every time I attempt a Windows install.

I've attached the CBS.

Thank you again.
 

Attachments

Please do the following.

Restart Windows in Safe Mode w/networking.

Download Windows Repair (All-in-One) Portable
  • Extract the tweaking.com_windows_repair_aio.zip to c:\Windows\TEMP the zip will extract to a folder called Tweaking.com - Windows Repair
  • Execute the file Repair_Windows.exe from the Tweaking.com - Windows Repair folder, accept the Security warning and the EULA
  • Click the button Jump To Repairs
  • Click the Open Repairs button to access the following screen:

    WindowsRepair.png
  • Click the box All Repairs to uncheck all the boxes
  • Check onlythe following boxes:
    • 16 - Repair Windows Updates
  • Check the box Restart/Shutdown System When Finished > Restart System
  • Click the Start Repairs button
  • When the system reboots, attempt the update again.
 
Hi bruce1270

I did the windows repair in safe mode as described and then attempted the Windows update. failed to update.
'2020-12 Cumulative Update for Windows 10 Version 1903 for x64-based System (KB4592449) - Error 0x800703f8

I redid the windows repair in safe mode and attempted an in place upgrade using MCT. failed to upgrade
'We couldn't install Windows 10, we've set your computer back to the way it was right before you started installing
Windows 10. 0x80070002 - 0x3000D. The installation failed in the FIRST_BOOT phase with an error during MIGRATE_DATA
operation.'

CBS attached
 

Attachments

Hi

Please do the following

Please do the following.

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service. Examples of services to upload to are Dropbox or OneDrive or SendSpace and then just provide the link in your reply.


Step#2 - Export CBS hive
  • Click on the Start button and in the search box, type regedit
  • When you see regedit on the list, right-click on it and select Run as administrator.
  • When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
  • Once selected, click File > Export....
  • Change the Save as type: to Registry Hive Files (.).
  • Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
  • Right-click on the saved file and choose Send To -> Compressed (zipped) Folder.
  • Attach the .ZIP file to your next post.
  • If the file is too large to upload here, upload to Dropbox or OneDrive or SendSpace and just provide the link here.
 
Hi

Please do the following.

FRST Registry Search
1. Click your Start button and type in cmd.
2. After you find the Command Prompt, right click on it and select Run as Administrator.
3. Copy and paste the following into the Command Prompt:

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

4. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
5. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
6. Copy and paste KB4586863 into the Search box and click the Search Registry button.
7. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.
 
Hi bruce1270

Copied and pasted the reg load command prompt (and hit enter)
Received an error message (see screenshot attached) wasn't sure if that was to be expected so carried on with your instructions

Re-entered the command prompt but didn't hit enter,
Ran FRST64 and searched registry for KB4586863
If useful, the searchreg text file produced is attached as well.
 

Attachments

  • cmd window.png
    cmd window.png
    42.1 KB · Views: 4
  • SearchReg.txt
    SearchReg.txt
    56.8 KB · Views: 0
Hi

Please do the following.

Step1
Open an elevated command prompt and copy/paste the following command then press enter.

Wmic qfe list > %USERPROFILE%\desktop\UpdateList.txt

This should create a file called UpdateList.txt on your desktop. Please attach this to your next post.

Step2
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFixScript.txt, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
  5. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
  9. In addition a file will be created on your desktop named packages.zip. As this file will likely be too large to attach to your reply, please upload this file to a file sharing service of your choice and provide the link in your next reply. Examples of services to upload to are Dropbox or OneDrive or SendSpace
 

Attachments

Please do the following.

step1 - SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
  1. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  2. Save any open documents and close all open windows.
  3. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  4. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  5. SFCFix will now process the script.
  6. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  7. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put </> tags around the log to break up the text.
Step 2 - Remove Update Manually
1. Click on the Start button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following command into it, and press Enter
wusa /uninstall /KB:4586863
4. Let me know if it says it was successful or if there are any errors.
 

Attachments

Hi

please repeat the steps in post #55.
 
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