[SOLVED] Windows Update failing since September 2018 on two computers

[Sysnative Windows Update]

I'm sorry for not being clear.

The file you have provided is the correct one. However, due to the number of events, not everything we need to troubleshoot was picked up in this CBS.log, so I would like to see a persist log that contains all the pertinent information.

As CBS folder is quite big, I suspect you will not be able to attach it here, but rather will have to use a file sharing service :)

Steps to be taken:

1. Navigate to C:\Windows\Logs
2. Copy CBS folder to your Desktop
3. Zip it up.
4. Upload it to a file sharing service of your choice.
5. Provide a link here.

Let me know if anything is unclear at this point.

 

[DebbyL]

Where should this file be stored? Suggestions?

 

[Sysnative Windows Update]

Any file sharing service would be fine.

Dropbox, OneDrive, Mega...

 

[DebbyL]

Thanks for your help! I'll be back!

 

[Sysnative Windows Update]

Why has this been marked solved?

 

[DebbyL]

Why has this been marked solved?

Thanks for your help. I was not feeling good about my file-sharing until someone else suggested another way. They helped me fix it.

Thanks again.

 

[Sysnative Windows Update]

Oh, thanks for letting me know! Take care!