[SOLVED] Windows Update problem/Mark Deployment Missing

Add Missing Package
1. Click the Start button and type cmd in the search box.
2. Right-click on the cmd that comes up and select Run as administrator.
3. Once you are at the command prompt, copy/paste the following line and press enter.
pnputil -a C:\Windows\WinSxS\amd64_input.inf_31bf3856ad364e35_6.1.7601.24354_none_7ef3b2474ffb9f18\input.inf

4. You will likely receive a prompt that the publisher of the driver cannot be verified. Please install the driver anyway as this message is normal.
 
Done. Below my translation of result:
The driver package has been successfully added
Published name: oem21.inf
Total number of attempts: 1
The number of successfully imported: 1
 
Great. Check Windows Update again and report the result.
Try to install the oldest available update only.
 
Windows Update showed two important updates available:
KB4499164 Monthly Rollup Windows7x64
KB2310138 definition update for SecurityEssential
I chose the first one only. Result exactly the same as in my message #17: failure, same error code, reverting changes...
The only difference is in the list of Installed Updates:
KB4489878 2019-05-31 instead of 2019-05-30 2019-03 Monthly Rollup Windows7x64
KB4486565 2019-05-31 instead of 2019-05-30 2019-02 Preview of Monthly Rollup
I am very sorry that my problem takes you so much time. I really appreciate your commitment.
I attach the link to new cbs.log file.
CBS (2) 1.zip
 
Try to install KB2310138 only.
 
Installed successfully.
Since I installed Security Essential, there was never a problem with the updating of definitions.
 
Retrieve Software Hive
1. Navigate to C:\Windows\System32\Config and locate the SOFTWARE file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, try Option#2 below.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named SOFTWARE.ZIP on your desktop.
4. Upload the zip file (SOFTWARE.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are FileDropper or One Drive or SendSpace.
5. Note:Send the downloadlink in a private message as the SOFTWARE hive contains sensitive information!

Option#2 (only if you are unable to follow the previous instructions)

  • Please download the Freeware RegBak from here: Acelogix Software - Download products
    You will find it at the bottom of the page that the link brings you to.
  • Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
  • Click the New Backup button. Accept the defaults and simply click Start.
  • When it says Finished successfully, click the Close button.
  • This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
  • This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named SOFTWARE.
  • Copy the SOFTWARE file to your Desktop. If the SOFTWARE file does not exist, please fetch it instead from C:\Windows\System32\config\SOFTWARE.
  • Now right-click on the SOFTWARE file that is on your desktop and select Send to > Compressed (zipped) folder.
  • Then please upload the zip file (SOFTWARE.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are FileDropper or One Drive or SendSpace.
  • Note:Send the downloadlink in a private message as the SOFTWARE hive contains sensitive information!
  • You can close any open windows you have as well as the RegBak program now.
 
Last edited:
Please wait for further instructions.
 
I have modified the private message link in message #28. Please retry.
 
A lot of updates are partly installed. What could be the reason for this ?
 
I have no idea. I wrote in message#17 that until reboot, practically all updates are installed successfully.
I do not know how Windows Update works, if some of the updates are partially installed in case of failure and reverting changes.
And in fact, from the middle of March I tried to install updates many many times.
 
Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
Check Windows Update again and report the result.
If it fails, attach the zipped cbs.log to your next reply.
 

Attachments

as usual
KB4499164 Monthly Rollup Windows7x64:Failure, Reverting Changes
KB2310138 definition update for SecurityEssential: Successfully Installed

logs attached: CBS.zip
 

Attachments

Attach the file C:\Windows\Inf\setupapi.dev.log to your next reply.
 
Add Missing Package
1. Click the Start button and type cmd in the search box.
2. Right-click on the cmd that comes up and select Run as administrator.
3. Once you are at the command prompt, copy/paste the following line and press enter.
pnputil -a C:\Windows\WinSxS\amd64_cpu.inf_31bf3856ad364e35_6.1.7601.24358_none_bbd274471f3b744c\cpu.inf

4. You will likely receive a prompt that the publisher of the driver cannot be verified. Please install the driver anyway as this message is normal.
 
Ready. Below my translation:
Processing the INF file: cpu.inf
The driver package has been successfully added.
Published name: oem22.inf
Total number of attempts: 1
The number of successfully imported: 1
 
Great. Try to install KB4499164 again.
 
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