[SOLVED] [WinServer2012R2Upd3] amd64 update issue error code 80073712

Re: Windows Server 2012 R2 Update 3 - amd64 update issue error code 80073712

Thank you, the output from running the command is as follows

Code: 
SFCFix version 3.0.0.0 by niemiro.Start time: 2017-02-12 19:03:33.457
Microsoft Windows Server 2012 R2 Update 3 - amd64
Using .txt script file at C:\Users\Administrator\Desktop\SFCScript.txt [0]








RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\339f5aad24d..8e6e999af9f_31bf3856ad364e35_6.3.9600.18111_c9c7b25967f43713.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\9026ada9e4a..10221e68e3f_31bf3856ad364e35_6.3.9600.18111_4a15e9c58d0bcb12.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-windows-a..on-authui-component_31bf3856ad364e35_6.3.9600.18111_none_71bf8ca72b3b789f.


Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\339f5aad24d..8e6e999af9f_31bf3856ad364e35_6.3.9600.18111_c9c7b25967f43713.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\9026ada9e4a..10221e68e3f_31bf3856ad364e35_6.3.9600.18111_4a15e9c58d0bcb12.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-windows-a..on-authui-component_31bf3856ad364e35_6.3.9600.18111_none_71bf8ca72b3b789f.


Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\339f5aad24d..8e6e999af9f_31bf3856ad364e35_6.3.9600.18111_c9c7b25967f43713.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\9026ada9e4a..10221e68e3f_31bf3856ad364e35_6.3.9600.18111_4a15e9c58d0bcb12.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-windows-a..on-authui-component_31bf3856ad364e35_6.3.9600.18111_none_71bf8ca72b3b789f.
RegistryScript:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 12 datablocks.
Finish time: 2017-02-12 19:03:34.806
Script hash: HhG4bSyVz6Kk9rtrvvlPynZQvTBdVrAeaqmHLwYlvdQ=
----------------------EOF-----------------------
 
Re: Windows Server 2012 R2 Update 3 - amd64 update issue error code 80073712

Hmmm, something is not correct. I need updated copies of your hives. Pay special attention to Step#2 & Step#3 and follow the instructions exactly. The previous time you had exported them in the wrong format. Thank you.

Step#1 - Retrieve Components Hive
 1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to SendSpace and just provide the link here.

Step#2 - Export CBS Registry Key

  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type regedit
  2. When you see regedit on the list, right-click on it and select Run as administrator
  3. When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing

  4. Once selected, click File > Export....
  5. Change the Save as type: to Registry Hive Files (*.*)
  6. Name this file CBS (with no file extension) and save it to your Desktop.

Once done please upload this file via Dropbox or One Drive or SendSpace.

Step#3 - Export SideBySide

  1. Click on the Start button and in the search box, type regedit
  2. When you see regedit on the list, right-click on it and select Run as administrator
  3. When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide
  4. Once selected, click File > Export....
  5. Change the Save as type: to Registry Hive Files (*.*)
  6. Name this file SxS (with no file extension) and save it to your Desktop.

Once done please upload this file via Dropbox or One Drive or SendSpace.
 
Re: Windows Server 2012 R2 Update 3 - amd64 update issue error code 80073712

No problem at all. Easy to do. Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCScript.txt, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
  5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

Re: Windows Server 2012 R2 Update 3 - amd64 update issue error code 80073712

Thank you

Code: 
SFCFix version 3.0.0.0 by niemiro.Start time: 2017-02-13 20:10:01.328
Microsoft Windows Server 2012 R2 Update 3 - amd64
Using .txt script file at C:\Users\Administrator\Desktop\SFCScript.txt [0]








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 12 datablocks.
Finish time: 2017-02-13 20:10:01.330
Script hash: A0PR8Cbk6vJRPV9to7+SsfIGMMihF4EYk92+Cnjgvs8=
----------------------EOF-----------------------
 
Re: Windows Server 2012 R2 Update 3 - amd64 update issue error code 80073712

No problem

Code: 
SFCFix version 3.0.0.0 by niemiro.Start time: 2017-02-13 20:38:30.261
Microsoft Windows Server 2012 R2 Update 3 - amd64
Using .txt script file at C:\Users\Administrator\Desktop\SFCScript.txt [0]








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 12 datablocks.
Finish time: 2017-02-13 20:38:30.262
Script hash: IPSi7XsugpoU/XAY/tgzixkk11xXRj9RGRvsqof3KoE=
----------------------EOF-----------------------
 
Re: Windows Server 2012 R2 Update 3 - amd64 update issue error code 80073712

Let's get a current copy of only your COMPONENTS hive.

Step#1 - Retrieve Components Hive
 1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to SendSpace and just provide the link here.
 
Re: Windows Server 2012 R2 Update 3 - amd64 update issue error code 80073712

Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCScript.txt, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
  5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

Re: Windows Server 2012 R2 Update 3 - amd64 update issue error code 80073712

Here is the result

Code: 
SFCFix version 3.0.0.0 by niemiro.Start time: 2017-02-13 20:56:05.386
Microsoft Windows Server 2012 R2 Update 3 - amd64
Using .txt script file at C:\Users\Administrator\Desktop\SFCScript.txt [0]








RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\9026ada9e4a..10221e68e3f_31bf3856ad364e35_6.3.9600.18111_4a15e9c58d0bcb12.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_9026ada9e4a7c9abb7f1b10221e68e3f_31bf3856ad364e35_6.3.9600.18111_none_4a15e9c58d0bcb12.


Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\9026ada9e4a..10221e68e3f_31bf3856ad364e35_6.3.9600.18111_4a15e9c58d0bcb12.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_9026ada9e4a7c9abb7f1b10221e68e3f_31bf3856ad364e35_6.3.9600.18111_none_4a15e9c58d0bcb12.


Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\9026ada9e4a..10221e68e3f_31bf3856ad364e35_6.3.9600.18111_4a15e9c58d0bcb12.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_9026ada9e4a7c9abb7f1b10221e68e3f_31bf3856ad364e35_6.3.9600.18111_none_4a15e9c58d0bcb12.
RegistryScript:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 13 datablocks.
Finish time: 2017-02-13 20:56:05.625
Script hash: yV4z4F/sp5tR8JKhR2zbFkBlTMvT/PxHlIOSwRqSHX0=
----------------------EOF-----------------------
 
Re: Windows Server 2012 R2 Update 3 - amd64 update issue error code 80073712

I can't believe my eyes. Please do the following.

Step#1 - Capture Process Monitor Trace
 1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Attempt to install the update just like you have in the past.
3. Stop Process Monitor as soon as the update fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.
11908d1430506241-windows-updates-fail-repeatedly-stop-jpg


4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and attach the LogFile.PML file as well as your CBS.log.
 
Re: Windows Server 2012 R2 Update 3 - amd64 update issue error code 80073712

Bingo. Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCScript.txt, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
  5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

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