[SOLVED] [10v1607b14393 x64] Can't upgrade to 1703/1709. No any new driver (0x800703f1)

Good. Please do the following again.

Step#1 - DISM / Get-Drivers
Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Right-click on the Start button and select Command Prompt (Admin)
  2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
    Dism /Online /Get-Drivers
  3. Let me know if this completes with "The operation completed successfully."
 
Completed successfully.

Edit: It seems to still fetch a Brother driver. I don't have a Brother printer anymore since at least a year ago. Same for a Samsung display driver (not connected currently). Is this a problem?
 
Please do the following.

FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
2. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
3. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
4. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
 

Attachments

fixlog.txt is here:
Code: 
Fix result of Farbar Recovery Scan Tool (x64) Version: 17.01.2018 01
Ran by Keiner (21-01-2018 09:20:43) Run:2
Running from C:\Users\Keiner\Desktop
Loaded Profiles: Keiner (Available Profiles: Keiner)
Boot Mode: Normal
==============================================

fixlist content:
*****************
C:\WINDOWS\system32\��������8
S3 AtiDCM; \??\C:\Program Files\AMD\CIM\BIN64\atdcm64a.sys [X]
Catalyst Control Center Next Localization BR (HKLM\...\{118C2119-84B6-E32C-63E2-B56DBCF41CE5}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization BR (HKLM\...\{3E245378-BF77-6946-C6F6-096DBE5EAB82}) (Version: 2016.1121.1657.30480 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CHS (HKLM\...\{45907537-804A-514F-5280-5F4F12A6DCBC}) (Version: 2016.1121.1657.30480 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CHS (HKLM\...\{5A083A57-10D6-D4E5-292C-F274870E73A4}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CHT (HKLM\...\{962364E4-08BB-347D-32E7-2B789F37BF8A}) (Version: 2016.1121.1657.30480 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CHT (HKLM\...\{DF0D7C1C-72B6-9FFB-DF66-B3720237BB80}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization DA (HKLM\...\{0989D0EA-AFF3-5F9A-3D25-20EE133E409B}) (Version: 2016.1121.1657.30480 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization DA (HKLM\...\{EC688BD0-240D-AE40-55F3-234E54919AE6}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization DE (HKLM\...\{A8689A0F-5928-7300-B82B-C5E85131B7BA}) (Version: 2016.1121.1657.30480 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization DE (HKLM\...\{E27224E3-7913-DA1E-5B08-9BEEC8FEE3D1}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization EL (HKLM\...\{76AAF56B-93D8-161D-809A-EC05F3B913DA}) (Version: 2016.1121.1657.30480 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization EL (HKLM\...\{95A52FC1-C728-841D-1BFC-CC793B77B0A4}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization ES (HKLM\...\{063CED74-F5F0-870E-DC9C-2D78FDEDA3EE}) (Version: 2016.1121.1657.30480 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization ES (HKLM\...\{A22CDEBA-6DB5-12CD-F6CE-6238C2D78363}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization FI (HKLM\...\{13BB60AA-88F7-4B1F-2DEC-D81EEDE8B3AA}) (Version: 2016.1121.1657.30480 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization FI (HKLM\...\{C0BFC67D-E447-02C8-6046-C078DFE9EC97}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization FR (HKLM\...\{37AA6227-FF2C-95AC-87C0-45DCC0BB87DA}) (Version: 2016.1121.1657.30480 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization FR (HKLM\...\{94C72EBE-2908-F0AC-62DA-D61951830F8F}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization HU (HKLM\...\{5B987681-3652-492B-6A11-E02AC0FE5959}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization HU (HKLM\...\{EB328356-1DF0-1CCE-3607-6361DD329219}) (Version: 2016.1121.1657.30480 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization IT (HKLM\...\{86BFE5B4-1FCE-3C02-6373-92B1AE6431E8}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization IT (HKLM\...\{87E6EC29-AEC5-28CB-F773-93EB6C1B8A2B}) (Version: 2016.1121.1657.30480 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization JA (HKLM\...\{0742432E-42D9-2240-4CA1-8595CCCBAA77}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization JA (HKLM\...\{CA55697D-BD74-3ED8-6B21-D7EDAD3B7D02}) (Version: 2016.1121.1657.30480 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization KO (HKLM\...\{CFC860C8-4F51-E08C-A74C-2E444ED06160}) (Version: 2016.1121.1657.30480 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization KO (HKLM\...\{EAEAA839-44F4-22DF-D1CC-88C3B2A3D4B1}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization NL (HKLM\...\{9338D693-38B7-1ED4-9B42-BFA1D5600CCB}) (Version: 2016.1121.1657.30480 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization NL (HKLM\...\{A3973655-E448-4A1B-477C-988A79D132D9}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization NO (HKLM\...\{6DC92550-D065-4B36-C4D3-D8D7A702A7A7}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization NO (HKLM\...\{C971C145-258D-6650-7088-13DDB161327A}) (Version: 2016.1121.1657.30480 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization PL (HKLM\...\{B2A83706-3F14-1532-20CD-B4EE715A8945}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization PL (HKLM\...\{EBA09DAF-14B4-7BE7-676E-6E2FB21EDBDD}) (Version: 2016.1121.1657.30480 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization RU (HKLM\...\{44ED2CDA-4197-E9E9-B328-26E1FB749116}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization RU (HKLM\...\{9AA4DD93-94BF-22EA-C9D2-7084F304A31B}) (Version: 2016.1121.1657.30480 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization SV (HKLM\...\{3450566C-4561-0EE8-B1AB-D5C79CCE8D2C}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization SV (HKLM\...\{379D900B-A785-6DB0-012E-434356A365B3}) (Version: 2016.1121.1657.30480 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization TH (HKLM\...\{366C4FB5-CF6E-258B-418D-E6D29549A278}) (Version: 2016.1121.1657.30480 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization TH (HKLM\...\{FCE8438C-3272-D63F-479F-670F082B294B}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization TR (HKLM\...\{25D1751E-7CA2-5F6D-0125-0A16E47AF9FE}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization TR (HKLM\...\{B10089DE-934F-6E0F-683A-B788F89348DF}) (Version: 2016.1121.1657.30480 - Advanced Micro Devices, Inc.) Hidden
EmptyTemp:

*****************

"C:\WINDOWS\system32\��������8" => not found
"HKLM\System\CurrentControlSet\Services\AtiDCM" => removed successfully
AtiDCM => service removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{118C2119-84B6-E32C-63E2-B56DBCF41CE5}\\SystemComponent" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3E245378-BF77-6946-C6F6-096DBE5EAB82}\\SystemComponent" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{45907537-804A-514F-5280-5F4F12A6DCBC}\\SystemComponent" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{5A083A57-10D6-D4E5-292C-F274870E73A4}\\SystemComponent" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{962364E4-08BB-347D-32E7-2B789F37BF8A}\\SystemComponent" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{DF0D7C1C-72B6-9FFB-DF66-B3720237BB80}\\SystemComponent" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{0989D0EA-AFF3-5F9A-3D25-20EE133E409B}\\SystemComponent" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{EC688BD0-240D-AE40-55F3-234E54919AE6}\\SystemComponent" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{A8689A0F-5928-7300-B82B-C5E85131B7BA}\\SystemComponent" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{E27224E3-7913-DA1E-5B08-9BEEC8FEE3D1}\\SystemComponent" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{76AAF56B-93D8-161D-809A-EC05F3B913DA}\\SystemComponent" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{95A52FC1-C728-841D-1BFC-CC793B77B0A4}\\SystemComponent" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{063CED74-F5F0-870E-DC9C-2D78FDEDA3EE}\\SystemComponent" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{A22CDEBA-6DB5-12CD-F6CE-6238C2D78363}\\SystemComponent" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{13BB60AA-88F7-4B1F-2DEC-D81EEDE8B3AA}\\SystemComponent" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{C0BFC67D-E447-02C8-6046-C078DFE9EC97}\\SystemComponent" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{37AA6227-FF2C-95AC-87C0-45DCC0BB87DA}\\SystemComponent" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{94C72EBE-2908-F0AC-62DA-D61951830F8F}\\SystemComponent" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{5B987681-3652-492B-6A11-E02AC0FE5959}\\SystemComponent" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{EB328356-1DF0-1CCE-3607-6361DD329219}\\SystemComponent" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{86BFE5B4-1FCE-3C02-6373-92B1AE6431E8}\\SystemComponent" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{87E6EC29-AEC5-28CB-F773-93EB6C1B8A2B}\\SystemComponent" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{0742432E-42D9-2240-4CA1-8595CCCBAA77}\\SystemComponent" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{CA55697D-BD74-3ED8-6B21-D7EDAD3B7D02}\\SystemComponent" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{CFC860C8-4F51-E08C-A74C-2E444ED06160}\\SystemComponent" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{EAEAA839-44F4-22DF-D1CC-88C3B2A3D4B1}\\SystemComponent" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{9338D693-38B7-1ED4-9B42-BFA1D5600CCB}\\SystemComponent" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{A3973655-E448-4A1B-477C-988A79D132D9}\\SystemComponent" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{6DC92550-D065-4B36-C4D3-D8D7A702A7A7}\\SystemComponent" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{C971C145-258D-6650-7088-13DDB161327A}\\SystemComponent" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{B2A83706-3F14-1532-20CD-B4EE715A8945}\\SystemComponent" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{EBA09DAF-14B4-7BE7-676E-6E2FB21EDBDD}\\SystemComponent" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{44ED2CDA-4197-E9E9-B328-26E1FB749116}\\SystemComponent" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{9AA4DD93-94BF-22EA-C9D2-7084F304A31B}\\SystemComponent" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3450566C-4561-0EE8-B1AB-D5C79CCE8D2C}\\SystemComponent" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{379D900B-A785-6DB0-012E-434356A365B3}\\SystemComponent" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{366C4FB5-CF6E-258B-418D-E6D29549A278}\\SystemComponent" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{FCE8438C-3272-D63F-479F-670F082B294B}\\SystemComponent" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{25D1751E-7CA2-5F6D-0125-0A16E47AF9FE}\\SystemComponent" => removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{B10089DE-934F-6E0F-683A-B788F89348DF}\\SystemComponent" => removed successfully

=========== EmptyTemp: ==========

BITS transfer queue => 0 B
DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 46178008 B
Java, Flash, Steam htmlcache => 2563 B
Windows/system/drivers => 31784757 B
Edge => 0 B
Chrome => 0 B
Firefox => 389402095 B
Opera => 0 B

Temp, IE cache, history, cookies, recent:
Default => 16674 B
Users => 0 B
ProgramData => 0 B
Public => 0 B
systemprofile => 128 B
systemprofile32 => 128 B
LocalService => 0 B
NetworkService => 15512166 B
Keiner => 1042615483 B

RecycleBin => 3056915 B
EmptyTemp: => 1.4 GB temporary data Removed.

================================


The system needed a reboot.

==== End of Fixlog 09:22:49 ====
 
OK, ensure you are in a clean boot state still. I assume at this point the new AMD Video drivers are NOT installed. If that's the case, double click the ISO on your desktop and attempt the upgrade again. Let me know the results. If you get into the same state as last time, don't revert right away as I will likely want to get some logs. Thanks.
 
OK, boot into Advanced Settings again and get to a command-prompt. Once you are at a command prompt, plug your USB drive in and let me know when there.
 
Assuming your C:\ drive is still mapped as C:\ then please type the following to copy the event logs to the USB drive.

copy C:\Windows\System32\winevt\Logs\Application.evtx f:
copy C:\Windows\System32\winevt\Logs\System.evtx f:

Once you have copied both files to the USB drive go ahead and revert back to the previous version.
 
I have not yet reverted but opened the event log on another machine. Might there be some information we can use without resetting?

This message seems to appear every two minutes:
Code: 
The server Windows.Internal.StateRepository.User did not register with DCOM within the required timeout.

This also appears very often:
Code: 
The AppX Deployment Service (AppXSVC) service depends on the State Repository Service service which failed to start because of the following error: 
The operation completed successfully.

In the application log there are some informational, non-error messages like:
Code: 
The description for Event ID 0 from source AtiDCM cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event: 

AtiDCM
[AtiDCM]: DIF_INSTALLDEVICE

and
Code: 
Fault bucket 128054784153, type 5
Event Name: WindowsUpdateFailure3
Response: Not available
Cab Id: 0

Problem signature:
P1: 10.0.16299.15
P2: 800705b4
P3: BC203601-2A85-46A0-95F8-95BBF7E88328
P4: Install
P5: 200
P6: 0
P7: 800705b4
P8: Device Driver Retrieval Client
P9: {9482F4B4-E343-43B6-B170-9A65BC822C77}
P10: 0

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER962F.tmp.WERInternalMetadata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_10.0.16299.15_2aad6529679ac4c1ea2c4e43dd62c7d51d75ea3_00000000_0fe69db1

Analysis symbol: 
Rechecking for solution: 0
Report Id: 30429568-43a4-41f7-bcbe-4e10fb3f24c0
Report Status: 268435456
Hashed bucket: 92cbe10fecd01b0b203ac24bafae415d
 
To me it looks like this confirms that the Video card is the issue. I think we need to revert back and then we can focus on getting the Video card driver installed with no issues. We should be able to (after reverting back) book back into safe mode, go into Device Manager and right-click on the video adapter and remove/uninstall, then boot normally and install the correct one, etc. I think that's what the focus should be.
 
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