80073712 installing KB4467697

[Sysnative Windows Update]

I see. Next:

 

[onjisan]

Same
Also, I dont know if this is worth mentioning, but the download never gets past 0%. The progress bar moves, but the numbers are not advancing. Its probably doing its checks in the background, but I wanted to pass that along just in case: https://i.imgur.com/65b6B3q.gif

CBS (6).log - Google Drive

View attachment Fixlog.txt

 

[Sysnative Windows Update]

Yes, that helps a lot.

Let me see if I can speed up the process a bit.

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service and just provide the link here.

Step#2 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try installing the update just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.

4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and attach the LogFile.PML file as well as your CBS.log

 

[onjisan]

Here you go. And sorry the procmon is so large. I tried to be as tight as I could with the starting and stopping:

COMPONENTS (1).zip - Google Drive
CBS (4).zip - Google Drive
Logfile.zip - Google Drive

I also wanted to mention that the whole 0% thing only occurs with this one update (and the prior november one) If i deselect that update and install others, they download and install fine. Another piece of info that I'm not sure if its useful or not
thanks

 

[Sysnative Windows Update]

Yes, it is. Please run this fix and re-attempt the update, but only the same one with ProcMon enabled.

 

[onjisan]

Same error.

Also wanted to mention. After running the fixes, Im just clicking 'Try again' instead of closing wuapp and re-opening and letting it check for updates again. Hope that is ok: https://i.imgur.com/PYcXfXF.gif I have tried it the close and open method as well occasionally..


Fixlog.txt - Google Drive
CBS (7).log - Google Drive
Logfile.zip - Google Drive

 

[Sysnative Windows Update]

Next:

 

[onjisan]

Do you need me to continue to do procmon from here on out on each one?

 

[Sysnative Windows Update]

Try without it and I'll see if I can work with the data I get for now.

 

[onjisan]

Same. Also I want you to know that I REALLY appreciate you taking the time to do this for me. It does mean a lot.

Fixlog (1).txt - Google Drive
CBS (8).log - Google Drive

 

[Sysnative Windows Update]

No problem.

 

[onjisan]

CBS (9).log - Google Drive
Fixlog (2).txt - Google Drive

 

[Sysnative Windows Update]

Next:

 

[onjisan]

Fixlog.txt - Google Drive
CBS.log - Google Drive

 

[Sysnative Windows Update]

Next:

 

[onjisan]

Fixlog.txt - Google Drive
CBS.log - Google Drive

 

[Sysnative Windows Update]

Next:

 

[onjisan]

Fixlog.txt - Google Drive
CBS.log - Google Drive

 

[Sysnative Windows Update]

Next:

 

[onjisan]

Fixlog.txt - Google Drive
CBS.log - Google Drive