Bootloop after trying Installing KB4493473

[Wisdome]

No Effekt. ;-(

 

[Sysnative Windows Update]

I need some more information on the host machine.

1. Is it fully patched?
2. What AV is installed on the host if any?
3. What AV exclusions are set (only if AV is installed)?
4. What is the make/model of the server?
5. Where are the VMs stored? Is it local storage on the HyperV server, iSCSI target or something else?
6. How much memory, CPU cores, HDDs does the host have?
7. Has the memory been tested?

 

[Wisdome]

1. YEs
2. Eset File Security 7.0.12016.0
3. See here.



4. Wortmann Terra Server 7420 Hyper V

2x Netzteilmodul für Intel R1000/R2000/P4000 750 Watt
Intel S2600CW2R 2xS2011-v3/16xDDR4/2xGbE
Intel Remote Management Module V4 Lite 2
2x CPU Intel XEON E5-2620v4/8x2.1 GHz/20MB/TRAY
8x RAM DDR4 REG 8GB / PC2400 /ECC/ Samsung (1Rx8)
4x HD2.5" SAS3 600GB HGST HUC101860CSS200/10k/512n
2x SSD 2.5" 240GB Intel DC S4500 TLC Bulk Sata 3
1x Intel RAID RS3DC080 PCIe x8 SAS 8 HDD
1x Intel RAID Mainten. Free Backup AXXRMFBU4
1x Intel 1GB 2-port Server Adapter I350-T2G2
1x TERRA Mouse 1000 Corded USB
1x TERRA Keyboard 1000 Corded
1x MS WIN Server 2016 Std. 16Core
24-Stunden Vor-Ort-Service + ME 36 Mon.



5.


6. See above
7. No i did not.

 

[Sysnative Windows Update]

Thank you for the additional information.

Can you please check and let me know what error can be observed in the Event Viewer after a failed update attempt resulting in a bootloop?

Also, is there anything in the C:\Windows\Minidump folder?

Thank you for your patience with the issue.

 

[Wisdome]

Do you need from ther Hyper V an the VM?

 

[Sysnative Windows Update]

VM.

 

[Wisdome]

Thank you for your patience with the issue.

Thank you too.

There is no C:\Windows\Minidump folder.

 

[Sysnative Windows Update]

It appears that the file you have provided is not the one I was looking for:

1. Navigate to C:\Windows\System32\winevt\Logs
2. Archive (ZIP\7z\RAR) the entire contents of the Logs folder.

Thanks.

 

[Wisdome]

Logs.zip

 

[Sysnative Windows Update]

Are the Servers (regardless of whether they are VMs or physical) identical in terms of software?

Also, which features/roles are enabled on this VM Server that are not enabled on the rest of them? Exchange Mail maybe?

 

[Wisdome]

They have all Windows server 2016
Hyper-V-Server: Hyper-V, AV: Eset, Code-Meter : it is the USB-Lizenzdongle, Veeam-Backupsoftware
VM - Fileserver: Host of 3 SQL-Database, Fileserver, Medidok Quincy-Win-Files on D:, Code-Meter : it is the USB-Lizenzdongle
VM - Terminalserver: Eset, Office, Quincy-Win-Installation, Medidok, Code-Meter : it is the USB-Lizenzdongle
VM - DC1 and DC2: Only Domäncontroller

 

[Sysnative Windows Update]

Do you remember what was done on the VM prior to this occurring?

 

[Wisdome]

No, i Think the Problem Starts in Spring. March or April I guess.

 

[Sysnative Windows Update]

Please try updating the integration components through Hyper V: How To Install Integration Services in Hyper-V

 

[Wisdome]

"When Microsoft created Windows Server 2016, it sought to address these two pain points. Integration Services are now pre-installed into newer operating systems such as Windows Server 2016 and Windows 10. Also, Microsoft now delivers updates to Integration Services through Windows Update. "

It is already buildin.

 

[Sysnative Windows Update]

Thanks for the info. Please do the following.

1. Click your Start button and type cmd in the search box. Right-click on cmd from the search results and select Run as administrator. Answer Yes if the UAC prompt comes up.
2. Copy/Paste the following in to the command-prompt window and hit enter.
wmic qfe list brief /format:texttablewsys > "%USERPROFILE%\desktop\hotfix.txt"

3. This will create a file on your desktop named hotfix.txt. Please attach this to your next reply.

 

[Wisdome]

I did both files for Hyper V and Fileserver.

 

[Sysnative Windows Update]

Earlier you stated that the Server seemed faster after removing ESET and said that the SSU installation completed in a minute, but was it successful?

 

[Wisdome]

After your Question now, I'm now sure anymore.

 

[Sysnative Windows Update]

Please try installing it directly using a standalone package from Clean Boot, with everything disabled and any external devices unplugged.