[SOLVED] Broken Windows update / SFC - HELP PLS!!!

Ok, next fix! I think we're nearly there now. Is Windows Update working again?

Command Prompt

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    reg load HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
    reg delete HKLM\COMPONENTS\DerivedData\Components\amd64_4cf054325d005c2c510b1aa214eebdcc_b77a5c761934e0:9_6.1.7601.18219_none_917e475fd8f064b4 /f
    reg delete HKLM\COMPONENTS\DerivedData\Components\amd64_157a06a87010c376c810c6764c47d34c_b77a5c761934e089_6.1.7601.18219_none_db91ffe7176aae41 /f
    reg query HKLM\\COMPONENTS\DerivedData\Components\amd64_4cf054325d005c2c510b1aa214eebdcc_b77a5c561934e089_6.1.7601.18219_none_917e475fd8f064b4

  4. Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
  5. Paste (Ctrl+V) it into your next post please.


Stephen
 
C:\Windows\system32>reg load HKLM\COMPONENTS C:\Windows\System32\config\COMPONEN
TS
ERROR: The configuration registry database is corrupt.
 
Hmmm.... Can you upload your hive again so I can look at it myself?

SFCFix COMPONETS Collection


  1. Download SFCFix.exe using the following link and save the tool to your Desktop: [sfcfixdownload]Download SFCFix[/sfcfixdownload]
  2. Download SFCFixScript.txt and save this to your Desktop as well: https://dl.dropboxusercontent.com/u...eric/Collect/COMPONENTS/SFCFixScript.txt?dl=1
  3. On your Desktop, you should now see two files: SFCFix.exe and SFCFixScript.txt.
  4. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
  5. SFCFix will now begin to upload your COMPONENTS hive to our server.
 
Re: Logfile submission from deprog

THIS TIME IT WORKED. LMAO


C:\Windows\system32>reg load HKLM\COMPONENTS C:\Windows\System32\config\COMPONEN
TS
The operation completed successfully.
 
Re: Logfile submission from deprog

Well that was odd! :p

I was really confused because it's open fine on my machine!!

Continue with the other 3 commands :)
 
Re: Logfile submission from deprog

C:\Windows\system32>reg load HKLM\COMPONENTS C:\Windows\System32\config\COMPONEN
TS
The operation completed successfully.
C:\Windows\system32>reg delete HKLM\COMPONENTS\DerivedData\Components\amd64_4cf0
54325d005c2c510b1aa214eebdcc_b77a5c761934e0:9_6.1.7601.18219_none_917e475fd8f064
b4 /f
ERROR: The system was unable to find the specified registry key or value.
C:\Windows\system32>reg delete HKLM\COMPONENTS\DerivedData\Components\amd64_157a
06a87010c376c810c6764c47d34c_b77a5c761934e089_6.1.7601.18219_none_db91ffe7176aae
41 /f
The operation completed successfully.
C:\Windows\system32> reg query HKLM\\COMPONENTS\DerivedData\Components\amd64_4cf
054325d005c2c510b1aa214eebdcc_b77a5c561934e089_6.1.7601.18219_none_917e475fd8f06
4b4
ERROR: Invalid key name.
Type "REG QUERY /?" for usage.
C:\Windows\system32> reg query HKLM\COMPONENTS\DerivedData\Components\amd64_4cf0
54325d005c2c510b1aa214eebdcc_b77a5c561934e089_6.1.7601.18219_none_917e475fd8f064
b4
HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_4cf054325d005c2c510b1
aa214eebdcc_b77a5c561934e089_6.1.7601.18219_none_917e475fd8f064b4
identity REG_BINARY 34636630353433323564303035633263353130623161613231
346565626463632C2043756C747572653D6E65757472616C2C2056657273696F6E3D362E312E3736
30312E31383231392C205075626C69634B6579546F6B656E3D623737613563353631393334653038
392C2050726F636573736F724172636869746563747572653D616D6436342C2076657273696F6E53
636F70653D4E6F6E537853
c!4cf054325d0..aa214eebdcc_b77a5c561934e089_6.1.7601.18219_917e475fd8f064b4
REG_BINARY
S256H REG_BINARY 1E9FCCAD4A24EA3C00126B273C22B62F8A6B630276EAC0BB92746
FA2E82523E7
ClosureFlags REG_DWORD 0x1



it couldn't find the first reg key we tried to delete
 
That's actually about what I expected.

Run SFC once more and upload the CBS log.
 
What happened when it got to 76%? The log actually looks pretty normal now.

SFCFix AutoAnalysis


  1. Download SFCFix.exe and save this to your Desktop.
  2. Save any open documents and close all open windows.
  3. Double click on SFCFix.exe to open it.
  4. Follow all on screen instructions and upon completion, a file should be created on your Desktop: SFCFix.txt.
  5. Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this file into your next post for me to analyse please.
 
C:\Windows\system32>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 76% complete.
Windows Resource Protection could not perform the requested operation.
C:\Windows\system32>
 
SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-05-18 09:37:30.914
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.


AutoAnalysis::
WARNING: Manifest damage on component "amd64_wcf-icardres_dll_vista_31bf3856ad364e35_6.1.7600.16385_none_6d023da984892bd3". See CBS logfile for more details.


SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 8
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.


Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 14 datablocks.
Finish time: 2015-05-18 09:40:36.276
----------------------EOF-----------------------

View attachment CBS.zip
 
Ok, thanks.

I'm going to get a different log this time.

Process Monitor Log


  1. Please go Here and download Process Monitor. Save the file to your desktop.
  2. Double click on Process Monitor and press Yes on the UAC. A filter box will appear. Click Ok
  3. Make sure File -> Capture Events is ticked
  4. Run SFC /SCANNOW, once the scan has finished/failed please continue.
  5. Go back into Process Monitor. Click on File -> Save -> save the file to your desktop.
  6. Now go to your desktop and you should see a file called Logfile.pml. Please zip the file and upload it for me to analyse. As the file is going to be quite big please use Dropbox or One Drive
 
SFC Completed this time!

C:\Windows\system32>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.
C:\Windows\system32>




I take it I should go ahead and attempt to run all the windows updates?
 
Well that was unexpected :p

Yeah, go and run Windows Update and see what happens!
 
Windows could not search for new updates

An error occurred while checking for new updates for your computer

Error found: C80003FA - Windows Update encountered an unknown error.
 
Please upload your Windows Update log: C:\Windows\WindowsUpdate.log
 
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