[SOLVED] Broken Windows update / SFC - HELP PLS!!!

[BrianDrab]

I assume Internet Explorer 10 is installed. Are you able to uninstall this from Add/Remove programs?

 

[deprog]

I'm on IE9.

IE10 fails to install with the same error as IE11 does.

I have also attempted uninstalling IE9 and then installing IE11 - did not fix the problem.
Next, I tried reinstalling IE9, then running the IE10 installer again to see if it allows me to step it up now. No go.

So I'm still stuck on IE9 with no more ideas.

 

[BrianDrab]

OK, please do the following.


1. Delete this key from the registry. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ApplicabilityEvaluationCache
2. Run this FixIt in Aggressive Mode <---make sure to check the box for Aggressive Mode
3. Reboot (You should be prompted to anyway after the FixIt run.)
4. Check for Windows Updates. It may take a little while to check since it needs to recheck all updates.
5. Let me know what it shows once updates appear.

 

[deprog]

Key was not there to delete.

 

[BrianDrab]

OK, continue with the other steps.

 

[deprog]

Did the fixit in aggressive mode. No change in the function of windows update. Still keeps looping the same updates and failing to install IE

 

[BrianDrab]

Do you have your Windows 7 Ultimate x64 DVD with you? If so is it with SP1 or without SP1?

Thanks.

 

[deprog]

I have plenty of copies of windows. I do have a W7 SP1 - you thinking a repair install?

 

[BrianDrab]

At this point doing a repair install would be the best bet. Many people aren't lucky enough to have a DVD that they can do this with. I have a couple of other options but they are extreme and very time consuming. Are you willing to try this? All of your data and programs should stay intact but it's always a good idea to ensure your important stuff is backed up.

https://www.sysnative.com/forums/windows-7-windows-vista-tutorials/3900-place-upgrade-install-windows-windows-7-vista.html

 

[deprog]

Upgrade in place failed and rolled back.

 

[BrianDrab]

Well that doesn't bode well. What antivirus program do you have installed?

 

[deprog]

None. I uninstalled A/V when I started having problems.

 

[BrianDrab]

When time permits, can you do a Clean Boot and then try the Repair again?

 

[deprog]

Did the Clean Boot - started the upgrade in place. Made it to 63% of 'transferring files and settings' - then rebooted and rolled back.

Failure :/

 

[BrianDrab]

That's very unfortunately. Please zip and send your CBS.log. I'd like to take a quick look. Thanks.

 

[deprog]

View attachment CBS.zip

 

[BrianDrab]

We did our best but unfortunately are out of options. It looks like a reload is the only thing left. I appreciate that you have stuck with this for two months and we did get so close. I apologize we could not do more.

 

[deprog]

ouch. Disappointing. thx much. :/

 

[deprog]

So... this doesn't help?

View attachment 14231

 

[BrianDrab]

When you started the repair install, did a compatibility report come up listing any programs that may not be compatible?