[SOLVED] Corrept System files, Can't repair them. Won't update. Please HELP

The forum list is confusing me?
We were on 1
now it's on 2
now my reply went on 3?
I'm sorry I feel like a dipshit!
 
This forum shows just 20 messages on one page. Nothing wrong with that, you just need to now. You can select a page on the left-top or left-bottom in a thread .

I couldn't do #31 step 7
I couldn't get the right dated file into it.
Click to expand...
Let's start again on RegBak.

Start RegBak.
Click the New Backup button. Accept the defaults and simply click Start.
When it says Finished successfully, click the Close button.
This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
This will bring you into the folder where the backup was made.

Please report the full name of that folder.
 
ok I did it, found 2 dates in the regBak. see pic1. I used today's date. 8/24/2019 4:14 PM

Computer TI107000C windows RegBak 137SJR-PC 8-24-2019 Pic 2

Jim :-)
 

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  • pic1.jpg
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Good.
Copy the extracted file SOFTWARE (no extension) from the file SOFTWARE.ZIP I provided to the folder C:\Windows\RegBak\137SJR-PC \8-24-2019\Windows\System32\Config
Overwrite the one that is currently there when prompted.
Open RegBak.
Highlight the backup in the list with the date 4/24/2019 , 4:14 PM, and press Restore. Click Start. RegBak will reboot your computer to complete the restore process.

 
Great.
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.
 
Well done. Provide a fresh of the SOFTWARE hive.

Retrieve Software Hive
1. Navigate to C:\Windows\System32\Config and locate the SOFTWARE file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, try Option#2 below.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named SOFTWARE.ZIP on your desktop.
4. Upload the zip file (SOFTWARE.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are FileDropper or One Drive or SendSpace.
5. Note:Send the downloadlink in a private message as the SOFTWARE hive contains sensitive information!

Option#2 (only if you are unable to follow the previous instructions)

  • Please download the Freeware RegBak from here: Acelogix Software - Download products
    You will find it at the bottom of the page that the link brings you to.
  • Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
  • Click the New Backup button. Accept the defaults and simply click Start.
  • When it says Finished successfully, click the Close button.
  • This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
  • This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named SOFTWARE.
  • Copy the SOFTWARE file to your Desktop. If the SOFTWARE file does not exist, please fetch it instead from C:\Windows\System32\config\SOFTWARE.
  • Now right-click on the SOFTWARE file that is on your desktop and select Send to > Compressed (zipped) folder.
  • Then please upload the zip file (SOFTWARE.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are FileDropper or One Drive or SendSpace.
  • Note:Send the downloadlink in a private message as the SOFTWARE hive contains sensitive information!
  • You can close any open windows you have as well as the RegBak program now.
 
SOFTWARE Hive Replacement with RegBak

Warning: This fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good.
  1. Download the SOFTWARE.ZIP from the private message I sent you.
  2. Close all open programs and save all your work. You will need to reboot the machine during this process.
  3. Right-click on SOFTWARE.ZIP and select Extract All.... Ensure the "Show extracted files when complete" checkbox is checked and click the Extract button.
  4. The software hive will be extracted. You will see the file named SOFTWARE (no extension)
  5. Copy the extracted file SOFTWARE (no extension) to the folder C:\Windows\RegBak\137SJR-PC \8-24-2019\Windows\System32\Config
  6. Overwrite the one that is currently there when prompted.
  7. Open RegBak.
  8. Highlight the backup in the list with the date 4/24/2019 , 4:14 PM, and press Restore. Click Start. RegBak will reboot your computer to complete the restore process.
Let me know if the hive was replaced or if there were any errors.
 
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.
 
Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.

Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.
 

Attachments

Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Post the logfile Fixlog.txt as attachment in your next reply.
 

Attachments

Remove Update Manually
  1. Click on the Start button and in the search box, type Command Prompt.
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator.
  3. When command prompt opens, copy and paste the following command into it, then press enter.
    wusa /uninstall /KB:4507437
  4. Let me know if it says it was successful or if there are any errors.
 
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