Follow the instructions below to run a scan with the DISM tool and provide a log.
- Right-click the Start button and click Command prompt(Administrator).
- If you get a popup about UserAccountControl, allow the program to run.
- When command prompt opens, copy and paste the following commands into it, press enter after each.
Code:dism /Online /Cleanup-Image /RestoreHealth
Code:copy %windir%\logs\CBS\cbs.log "%userprofile%\Desktop\cbs.txt"
- This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
Note: if the file is too big to upload to your next post please upload via a service such as Filedropper or One Drive or SendSpace and just provide the download link.