Error 80073712: Havent been able to install most updates for almost 2 years

Hello,

Just tried to uninstall one more time. Obviously, it failed.

Here is the cbs log
 

Attachments

Thank you.

We need to run these again.

===================================================

Sfc /Scannow with CBS Log From an Elevated Command Prompt

--------------------
  • Click Start, type Command, right click on Command Prompt (or cmd) above and select Run as administrator
  • After the C:\Windows\system32 command prompt type sfc /scannow and hit Enter
  • Please zip and attach the CBS file to your reply
===================================================

System Update Readiness Tool for Windows Updates 7/Vista

--------------------
  • Download System Update Readiness Tool and save it to your desktop
  • Double click the icon to launch the program
  • If you are asked for permission to install software click Yes
  • This process may take a long time and appear as if it is stalled. If the cursor is still blinking inside the window the program is working
  • Once completed click Close
  • Using Windows Explorer navigate to C:\Windows\Logs\CBS\CheckSUR.log and attach the report to your reply or upload it if it is too large
===================================================

Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it.

  • CBS log
  • CheckSUR log
 
Thanks for the extra work. I may have not been specific enough, could you provide the Components and Software Hives. Since SURT fixed 275 files we need to plan our next step based on the most current information in all 3 reports.

I will need the CBS log as well.
 
Last edited:
Oh, my bad. I thought you meant you just wanted the process monitor portion of the post. Sorry about that.
Here are the links for cbs and components files. Software file will be sent via PM right after this post.
MEGA
MEGA
 
Thanks for your continued hard work. Please do this.

===================================================

Farbar Recovery Scan Tool (FRST) Script

--------------------
  • Right click on the FRST icon and select Run as administrator
  • Highlight the below information then hit the Ctrl + C keys at the same time and the text will be copied
  • There is no need to paste the information anywhere, FRST will do that for you
Start::

cmd: reg load HKLM\Components C:\Windows\System32\Config\Components

[-HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_ar-sa_82746d0e085a7552\f256!windowsupdate.adml]
[-HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_ar-sa_82746d0e085a7552\v!7.6.7601.24085]

[-HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_en-us_375924ea80af8272\f256!windowsupdate.adml]
[-HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_en-us_375924ea80af8272\v!7.6.7601.24085]

[-HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5\f256!windowsupdate.adml]
[-HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5\v!7.6.7601.24085]

StartRegedit:

[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_7.6.7601.19161_en-us_965539617e6c5e69]
"S256H"=hex:62,07,5e,19,f8,e6,8e,8a,2b,f1,52,70,ae,f9,8e,17,65,45,21,a0,a9,68,\
d5,a0,7c,fd,85,1f,2b,e7,25,83

[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_7.6.7601.19161_es-es_962096457e93500e]
"S256H"=hex:96,88,35,ea,0f,03,08,70,b6,92,1c,13,1a,1d,2e,45,2a,0a,63,44,96,9b,\
2c,64,0f,26,02,4e,54,bf,52,d1

[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_7.6.7601.19161_ar-sa_01b595e1b969d489]
"S256H"=hex:39,58,9e,5e,9c,4f,d5,0b,dd,b0,9d,ed,a3,07,68,59,48,75,e2,9a,d1,07,\
d4,75,ea,ad,12,3a,1d,02,7e,ff

EndRegedit:

ExportKey: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_ar-sa_82746d0e085a7552
ExportKey: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_en-us_375924ea80af8272
ExportKey: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5
ExportKey: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_7.6.7601.19161_en-us_965539617e6c5e69
ExportKey: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_7.6.7601.19161_es-es_962096457e93500e
ExportKey: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_7.6.7601.19161_ar-sa_01b595e1b969d489

End::
  • Click Fix
  • When completed he tool will create a log on the desktop called Fixlog.txt. Copy and paste the report in your reply.
===================================================

Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it.
  • Fixlog
 
Hello,

Here is the fixlog:

Fix result of Farbar Recovery Scan Tool (x64) Version: 17.03.2019
Ran by Ahmed Al-Jefairi (28-03-2019 10:15:41) Run:51
Running from C:\Users\Ahmed Al-Jefairi\Desktop
Loaded Profiles: Ahmed Al-Jefairi (Available Profiles: Ahmed Al-Jefairi)
Boot Mode: Normal
==============================================

fixlist content:
*
cmd: reg load HKLM\Components C:\Windows\System32\Config\Components
[-HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_ar-sa_82746d0e085a7552\f256!windowsupdate.adml]
[-HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_ar-sa_82746d0e085a7552\v!7.6.7601.24085]
[-HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_en-us_375924ea80af8272\f256!windowsupdate.adml]
[-HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_en-us_375924ea80af8272\v!7.6.7601.24085]
[-HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5\f256!windowsupdate.adml]
[-HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5\v!7.6.7601.24085]
StartRegedit:
[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_7.6.7601.19161_en-us_965539617e6c5e69]
"S256H"=hex:62,07,5e,19,f8,e6,8e,8a,2b,f1,52,70,ae,f9,8e,17,65,45,21,a0,a9,68,\
d5,a0,7c,fd,85,1f,2b,e7,25,83
[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_7.6.7601.19161_es-es_962096457e93500e]
"S256H"=hex:96,88,35,ea,0f,03,08,70,b6,92,1c,13,1a,1d,2e,45,2a,0a,63,44,96,9b,\
2c,64,0f,26,02,4e,54,bf,52,d1
[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_7.6.7601.19161_ar-sa_01b595e1b969d489]
"S256H"=hex:39,58,9e,5e,9c,4f,d5,0b,dd,b0,9d,ed,a3,07,68,59,48,75,e2,9a,d1,07,\
d4,75,ea,ad,12,3a,1d,02,7e,ff
EndRegedit:
ExportKey: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_ar-sa_82746d0e085a7552
ExportKey: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_en-us_375924ea80af8272
ExportKey: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5
ExportKey: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_7.6.7601.19161_en-us_965539617e6c5e69
ExportKey: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_7.6.7601.19161_es-es_962096457e93500e
ExportKey: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_7.6.7601.19161_ar-sa_01b595e1b969d489

*


========= reg load HKLM\Components C:\Windows\System32\Config\Components =========

The operation completed successfully.


========= End of CMD: =========

HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_ar-sa_82746d0e085a7552\f256!windowsupdate.adml => removed successfully
HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_ar-sa_82746d0e085a7552\v!7.6.7601.24085 => removed successfully
HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_en-us_375924ea80af8272\f256!windowsupdate.adml => removed successfully
HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_en-us_375924ea80af8272\v!7.6.7601.24085 => removed successfully
HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5\f256!windowsupdate.adml => removed successfully
HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5\v!7.6.7601.24085 => removed successfully

====> Registry
================== ExportKey: ===================

[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_ar-sa_82746d0e085a7552]
"SomeUnparsedVersionsExist"="00"
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_ar-sa_82746d0e085a7552\v!7.5.7601.17514]
"InstallMapMissingComponentKey"="00"
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_ar-sa_82746d0e085a7552\v!7.6.7600.320]
"InstallMapMissingComponentKey"="00"
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_ar-sa_82746d0e085a7552\v!7.6.7601.18804]
"InstallMapMissingComponentKey"="00"
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_ar-sa_82746d0e085a7552\v!7.6.7601.18847]
"InstallMapMissingComponentKey"="00"
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_ar-sa_82746d0e085a7552\v!7.6.7601.18917]
"InstallMapMissingComponentKey"="00"
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_ar-sa_82746d0e085a7552\v!7.6.7601.18937]
"InstallMapMissingComponentKey"="00"
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_ar-sa_82746d0e085a7552\v!7.6.7601.18979]
"InstallMapMissingComponentKey"="00"
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_ar-sa_82746d0e085a7552\v!7.6.7601.19016]
"InstallMapMissingComponentKey"="00"
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_ar-sa_82746d0e085a7552\v!7.6.7601.19046]
"InstallMapMissingComponentKey"="00"
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_ar-sa_82746d0e085a7552\v!7.6.7601.19077]
"InstallMapMissingComponentKey"="00"
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_ar-sa_82746d0e085a7552\v!7.6.7601.19116]
"InstallMapMissingComponentKey"="00"
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_ar-sa_82746d0e085a7552\v!7.6.7601.19161]
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_ar-sa_82746d0e085a7552\v!7.6.7601.23453]
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_ar-sa_82746d0e085a7552\v!7.6.7601.23714]
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_ar-sa_82746d0e085a7552\v!7.6.7601.23735]
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_ar-sa_82746d0e085a7552\v!7.6.7601.23775]
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_ar-sa_82746d0e085a7552\v!7.6.7601.23806]

=== End of ExportKey ===
================== ExportKey: ===================

[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_en-us_375924ea80af8272]
"SomeUnparsedVersionsExist"="00"
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_en-us_375924ea80af8272\v!7.5.7601.17514]
"InstallMapMissingComponentKey"="00"
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_en-us_375924ea80af8272\v!7.6.7600.320]
"InstallMapMissingComponentKey"="00"
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_en-us_375924ea80af8272\v!7.6.7601.18804]
"InstallMapMissingComponentKey"="00"
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_en-us_375924ea80af8272\v!7.6.7601.18847]
"InstallMapMissingComponentKey"="00"
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_en-us_375924ea80af8272\v!7.6.7601.18917]
"InstallMapMissingComponentKey"="00"
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_en-us_375924ea80af8272\v!7.6.7601.18937]
"InstallMapMissingComponentKey"="00"
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_en-us_375924ea80af8272\v!7.6.7601.18979]
"InstallMapMissingComponentKey"="00"
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_en-us_375924ea80af8272\v!7.6.7601.19016]
"InstallMapMissingComponentKey"="00"
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_en-us_375924ea80af8272\v!7.6.7601.19046]
"InstallMapMissingComponentKey"="00"
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_en-us_375924ea80af8272\v!7.6.7601.19077]
"InstallMapMissingComponentKey"="00"
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_en-us_375924ea80af8272\v!7.6.7601.19116]
"InstallMapMissingComponentKey"="00"
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_en-us_375924ea80af8272\v!7.6.7601.19161]
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_en-us_375924ea80af8272\v!7.6.7601.23453]
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_en-us_375924ea80af8272\v!7.6.7601.23714]
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_en-us_375924ea80af8272\v!7.6.7601.23735]
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_en-us_375924ea80af8272\v!7.6.7601.23775]
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_en-us_375924ea80af8272\v!7.6.7601.23806]

=== End of ExportKey ===
================== ExportKey: ===================

[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5]
"SomeUnparsedVersionsExist"="00"
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5\v!7.5.7601.17514]
"InstallMapMissingComponentKey"="00"
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5\v!7.6.7600.320]
"InstallMapMissingComponentKey"="00"
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5\v!7.6.7601.18804]
"InstallMapMissingComponentKey"="00"
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5\v!7.6.7601.18847]
"InstallMapMissingComponentKey"="00"
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5\v!7.6.7601.18917]
"InstallMapMissingComponentKey"="00"
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5\v!7.6.7601.18937]
"InstallMapMissingComponentKey"="00"
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5\v!7.6.7601.18979]
"InstallMapMissingComponentKey"="00"
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5\v!7.6.7601.19016]
"InstallMapMissingComponentKey"="00"
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5\v!7.6.7601.19046]
"InstallMapMissingComponentKey"="00"
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5\v!7.6.7601.19077]
"InstallMapMissingComponentKey"="00"
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5\v!7.6.7601.19116]
"InstallMapMissingComponentKey"="00"
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5\v!7.6.7601.19161]
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5\v!7.6.7601.23453]
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5\v!7.6.7601.23714]
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5\v!7.6.7601.23735]
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5\v!7.6.7601.23775]
[HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5\v!7.6.7601.23806]

=== End of ExportKey ===
================== ExportKey: ===================

[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_7.6.7601.19161_en-us_965539617e6c5e69]
"identity"="4d6963726f736f66742d57696e646f77732d57696e646f77735570646174652d41646d2e5265736f75726365732c2043756c747572653d656e2d55532c2056657273696f6e3d372e362e373630312e31393136312c205075626c69634b6579546f6b656e (the data entry has 134 more characters)."
"c!c199df7b211..97c26e5d74c_31bf3856ad364e35_7.6.7601.19161_fa69a9f9f9e7ab00"=""
"f!windowsupdate.adml"="570069006e0064006f00770073005500700064006100740065002e00610064006d006c00"
"S256H"="62075e19f8e68e8a2bf15270aef98e17654521a0a968d5a07cfd851f2be72583"

=== End of ExportKey ===
================== ExportKey: ===================

[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_7.6.7601.19161_es-es_962096457e93500e]
"identity"="4d6963726f736f66742d57696e646f77732d57696e646f77735570646174652d41646d2e5265736f75726365732c2043756c747572653d65732d45532c2056657273696f6e3d372e362e373630312e31393136312c205075626c69634b6579546f6b656e (the data entry has 134 more characters)."
"c!317e809f538..1c96a714762_31bf3856ad364e35_7.6.7601.19161_dbed87e62ba714ff"=""
"f!windowsupdate.adml"="570069006e0064006f00770073005500700064006100740065002e00610064006d006c00"
"S256H"="968835ea0f030870b6921c131a1d2e452a0a6344969b2c640f26024e54bf52d1"

=== End of ExportKey ===
================== ExportKey: ===================

[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_7.6.7601.19161_ar-sa_01b595e1b969d489]
"identity"="4d6963726f736f66742d57696e646f77732d57696e646f77735570646174652d41646d2e5265736f75726365732c2043756c747572653d61722d53412c2056657273696f6e3d372e362e373630312e31393136312c205075626c69634b6579546f6b656e (the data entry has 134 more characters)."
"c!55268fff536..c8b136b247a_31bf3856ad364e35_7.6.7601.19161_80736a8698826bca"=""
"f!windowsupdate.adml"="570069006e0064006f00770073005500700064006100740065002e00610064006d006c00"
"S256H"="39589e5e9c4fd50bddb09deda30768594875e29ad107d475eaad123a1d027eff"

=== End of ExportKey ===

==== End of Fixlog 10:15:43 ====
 
Excellent, thank you.

Please attempt to install KB4489878 while running Process Monitor. This time we only need the PML file and the CBS log.
 
Now we would like to do this.

===================================================

Farbar Recovery Scan Tool (FRST) Script

--------------------
  • Right click on the FRST icon and select Run as administrator
  • Highlight the below information then hit the Ctrl + C keys at the same time
  • There is no need to paste the information anywhere, FRST will do that for you
Start::

StartRegedit:

[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5\v!7.6.7601.19161]
"MCP_30c86028"=hex:00,00,00,00,5d,4a,db,00,b0,0d,00,00
"SF"=dword:00000001
@=dword:0000000e

EndRegedit:

ExportKey: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5\v!7.6.7601.19161

End::
  • Click Fix
  • Copy and paste the Fixlog.txt report in your reply.
===================================================

Please attempt to install KB4489878 while running Process Monitor. Provide the PML file and the CBS log if it fails.

===================================================

Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it.
  • Fixlog
  • Update Install?
  • PML and CBS if necessary
 
Hello,

Before I continue with the next step, does this look right to you?

Fix result of Farbar Recovery Scan Tool (x64) Version: 17.03.2019
Ran by Ahmed Al-Jefairi (29-03-2019 03:24:35) Run:52
Running from C:\Users\Ahmed Al-Jefairi\Desktop
Loaded Profiles: Ahmed Al-Jefairi (Available Profiles: Ahmed Al-Jefairi)
Boot Mode: Normal
==============================================

fixlist content:
*
StartRegedit:
[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5\v!7.6.7601.19161]
"MCP_30c86028"=hex:00,00,00,00,5d,4a,db,00,b0,0d,00,00
"SF"=dword:00000001
@=dword:0000000e
EndRegedit:
ExportKey: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5\v!7.6.7601.19161

*


====> Registry
================== ExportKey: ===================

"HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5\v!7.6.7601.19161" => not found

=== End of ExportKey ===

==== End of Fixlog 03:24:35 ====
 
Thank you for double checking, that doesn't look right. Let's use this version.

===================================================

Farbar Recovery Scan Tool (FRST) Script

--------------------
  • Right click on the FRST icon and select Run as administrator
  • Highlight the below information then hit the Ctrl + C keys at the same time
  • There is no need to paste the information anywhere, FRST will do that for you
Start::

cmd: reg load HKLM\Components C:\Windows\System32\Config\Components

StartRegedit:

[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5\v!7.6.7601.19161]
"MCP_30c86028"=hex:00,00,00,00,5d,4a,db,00,b0,0d,00,00
"SF"=dword:00000001
@=dword:0000000e

EndRegedit:

ExportKey: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5\v!7.6.7601.19161

End::
  • Click Fix
  • Copy and paste the Fixlog.txt report in your reply.
===================================================

Please attempt to install KB4489878 while running Process Monitor. Provide the PML file and the CBS log if it fails.

===================================================

Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it.
  • Fixlog
  • Update Install?
  • PML and CBS if necessary
 
Thanks for the fix.

Alright, so update failed. CBS is attached. Here is the link for PML, followed by fixlog.
MEGA



Fix result of Farbar Recovery Scan Tool (x64) Version: 17.03.2019
Ran by Ahmed Al-Jefairi (29-03-2019 03:49:03) Run:53
Running from C:\Users\Ahmed Al-Jefairi\Desktop
Loaded Profiles: Ahmed Al-Jefairi (Available Profiles: Ahmed Al-Jefairi)
Boot Mode: Normal
==============================================

fixlist content:
*
cmd: reg load HKLM\Components C:\Windows\System32\Config\Components
StartRegedit:
[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5\v!7.6.7601.19161]
"MCP_30c86028"=hex:00,00,00,00,5d,4a,db,00,b0,0d,00,00
"SF"=dword:00000001
@=dword:0000000e
EndRegedit:
ExportKey: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5\v!7.6.7601.19161

*


========= reg load HKLM\Components C:\Windows\System32\Config\Components =========

The operation completed successfully.


========= End of CMD: =========


====> Registry
================== ExportKey: ===================

[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5\v!7.6.7601.19161]
"MCP_30c86028"="000000005d4adb00b00d0000"
"SF"="1"
""="14"

=== End of ExportKey ===

==== End of Fixlog 03:49:04 ====
 

Attachments

Please do this.

===================================================

Farbar Recovery Scan Tool (FRST) Script

--------------------
  • Right click on the FRST icon and select Run as administrator
  • Highlight the below information then hit the Ctrl + C keys at the same time and the text will be copied
  • There is no need to paste the information anywhere, FRST will do that for you
Start::

CreateRestorePoint:

cmd: reg load HKLM\Components C:\Windows\System32\Config\Components

DeleteKey: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600

StartRegedit:

[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5\v!7.6.7601.19161]
"MCP_30c86028"=hex:00,00,00,00,5d,4a,db,00,b0,0d,00,00
"SF"=dword:00000001
@=dword:0000000e

EndRegedit:

ExportKey: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5\v!7.6.7601.19161

End::
  • Click Fix
  • When completed he tool will create a log on the desktop called Fixlog.txt. Copy and paste the report in your reply.
===================================================

Please attempt to install KB4489878 while running Process Monitor. Provide the PML file and the CBS log if it fails.

===================================================

Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it.
  • Fixlog
  • Update Install?
  • PML and CBS, if necessary
 
Update failed again. Here is the link for PML, followed by fixlog. CBS is attached
MEGA


Fix result of Farbar Recovery Scan Tool (x64) Version: 17.03.2019
Ran by Ahmed Al-Jefairi (29-03-2019 05:56:57) Run:54
Running from C:\Users\Ahmed Al-Jefairi\Desktop
Loaded Profiles: Ahmed Al-Jefairi (Available Profiles: Ahmed Al-Jefairi)
Boot Mode: Normal
==============================================

fixlist content:
*
CreateRestorePoint:
cmd: reg load HKLM\Components C:\Windows\System32\Config\Components
DeleteKey: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600
StartRegedit:
[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5\v!7.6.7601.19161]
"MCP_30c86028"=hex:00,00,00,00,5d,4a,db,00,b0,0d,00,00
"SF"=dword:00000001
@=dword:0000000e
EndRegedit:
ExportKey: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5\v!7.6.7601.19161

*

Restore point was successfully created.

========= reg load HKLM\Components C:\Windows\System32\Config\Components =========

The operation completed successfully.


========= End of CMD: =========

HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600 => removed successfully

====> Registry
================== ExportKey: ===================

[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.23505 (win7sp1_ldr.160722-0600)\ComponentFamilies\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_es-es_375e07fc80ab2eb5\v!7.6.7601.19161]
"MCP_30c86028"="000000005d4adb00b00d0000"
"SF"="1"
""="14"

=== End of ExportKey ===

==== End of Fixlog 05:57:01 ====
 

Attachments

Greetings.

Sorry for the delay, lots to sort through. We are going to go back to our failed attempt to uninstall KB3138612. Please rerun just the Manually Uninstalling a Windows Update portion of that Post but this time attempt it while running Process Monitor so we can attempt to determine exactly why it is failing. We will need the CBS and PML files.

===================================================

Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it.
  • Uninstall fail
  • CBS log
  • PML log
 
Hello,

Just a quick update. I'm under the weather these days, so I'm off the PC. I'll hopefully be able to do these tomorrow
 

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top