[SOLVED] Error Code 0x80073712

Hi!

No worries.

Add Missing Package
1. Click the Start button and type cmd.exe in the search box.
2. Right-click on the cmd that comes up and select Run as administrator.
3. Once you are at the command prompt, copy/paste the following line and hit enter.
pnputil -a C:\Windows\WinSxS\amd64_cpu.inf_31bf3856ad364e35_6.2.9200.22904_none_b6f3fa1c92023af1\cpu.inf

Let me know if it says successfully installed. If it does, try installing the update again. If it fails, attach the setupapi.dev.log again.
 
This is result:

C:\Windows\system32>pnputil -a C:\Windows\WinSxS\amd64_cpu.inf_31bf3856ad364e35_
6.2.9200.22904_none_b6f3fa1c92023af1\cpu.inf
Microsoft PnP Utility

Processing inf : cpu.inf
Adding the driver package failed : The third-party INF does not contain digital
signature information.

Total attempted: 1
Number successfully imported: 0
 

Attachments

Okay.

Please do the following:

FRST Registry Search
1. Click your Start button and type in cmd.
2.After you find the Command Prompt, right click on it and select Run as Administrator.
3. Copy and paste the following into the Command Prompt:

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

4. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
5. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
6. Copy and paste 6.2.9200.22904 into the Search box and click the Search Registry button.
7. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.
 
SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

Afterwards, retry adding the missing driver package as you've done previously.
 

Attachments

Code:
SFCFix version 3.0.2.1 by niemiro.
Start time: 2020-04-08 10:53:22.335
Microsoft Windows Server 2012  - amd64
Using .zip script file at D:\Profilo\Administrator\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_cpu.inf_31bf3856ad364e35_6.2.9200.22904_none_b6f3fa1c92023af1\amdk8.sys
Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_cpu.inf_31bf3856ad364e35_6.2.9200.22904_none_b6f3fa1c92023af1\amdppm.sys
Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_cpu.inf_31bf3856ad364e35_6.2.9200.22904_none_b6f3fa1c92023af1\cpu.inf
Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_cpu.inf_31bf3856ad364e35_6.2.9200.22904_none_b6f3fa1c92023af1\fxppm.sys
Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_cpu.inf_31bf3856ad364e35_6.2.9200.22904_none_b6f3fa1c92023af1\intelppm.sys
Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_cpu.inf_31bf3856ad364e35_6.2.9200.22904_none_b6f3fa1c92023af1\processr.sys

Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\WinSxS\amd64_cpu.inf_31bf3856ad364e35_6.2.9200.22904_none_b6f3fa1c92023af1\amdk8.sys to C:\Windows\WinSxS\amd64_cpu.inf_31bf3856ad364e35_6.2.9200.22904_none_b6f3fa1c92023af1\amdk8.sys.
Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\WinSxS\amd64_cpu.inf_31bf3856ad364e35_6.2.9200.22904_none_b6f3fa1c92023af1\amdppm.sys to C:\Windows\WinSxS\amd64_cpu.inf_31bf3856ad364e35_6.2.9200.22904_none_b6f3fa1c92023af1\amdppm.sys.
Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\WinSxS\amd64_cpu.inf_31bf3856ad364e35_6.2.9200.22904_none_b6f3fa1c92023af1\cpu.inf to C:\Windows\WinSxS\amd64_cpu.inf_31bf3856ad364e35_6.2.9200.22904_none_b6f3fa1c92023af1\cpu.inf.
Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\WinSxS\amd64_cpu.inf_31bf3856ad364e35_6.2.9200.22904_none_b6f3fa1c92023af1\fxppm.sys to C:\Windows\WinSxS\amd64_cpu.inf_31bf3856ad364e35_6.2.9200.22904_none_b6f3fa1c92023af1\fxppm.sys.
Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\WinSxS\amd64_cpu.inf_31bf3856ad364e35_6.2.9200.22904_none_b6f3fa1c92023af1\intelppm.sys to C:\Windows\WinSxS\amd64_cpu.inf_31bf3856ad364e35_6.2.9200.22904_none_b6f3fa1c92023af1\intelppm.sys.
Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\WinSxS\amd64_cpu.inf_31bf3856ad364e35_6.2.9200.22904_none_b6f3fa1c92023af1\processr.sys to C:\Windows\WinSxS\amd64_cpu.inf_31bf3856ad364e35_6.2.9200.22904_none_b6f3fa1c92023af1\processr.sys.

Successfully restored ownership for C:\Windows\WinSxS\amd64_cpu.inf_31bf3856ad364e35_6.2.9200.22904_none_b6f3fa1c92023af1\amdk8.sys
Successfully restored permissions on C:\Windows\WinSxS\amd64_cpu.inf_31bf3856ad364e35_6.2.9200.22904_none_b6f3fa1c92023af1\amdk8.sys
Successfully restored ownership for C:\Windows\WinSxS\amd64_cpu.inf_31bf3856ad364e35_6.2.9200.22904_none_b6f3fa1c92023af1\amdppm.sys
Successfully restored permissions on C:\Windows\WinSxS\amd64_cpu.inf_31bf3856ad364e35_6.2.9200.22904_none_b6f3fa1c92023af1\amdppm.sys
Successfully restored ownership for C:\Windows\WinSxS\amd64_cpu.inf_31bf3856ad364e35_6.2.9200.22904_none_b6f3fa1c92023af1\cpu.inf
Successfully restored permissions on C:\Windows\WinSxS\amd64_cpu.inf_31bf3856ad364e35_6.2.9200.22904_none_b6f3fa1c92023af1\cpu.inf
Successfully restored ownership for C:\Windows\WinSxS\amd64_cpu.inf_31bf3856ad364e35_6.2.9200.22904_none_b6f3fa1c92023af1\fxppm.sys
Successfully restored permissions on C:\Windows\WinSxS\amd64_cpu.inf_31bf3856ad364e35_6.2.9200.22904_none_b6f3fa1c92023af1\fxppm.sys
Successfully restored ownership for C:\Windows\WinSxS\amd64_cpu.inf_31bf3856ad364e35_6.2.9200.22904_none_b6f3fa1c92023af1\intelppm.sys
Successfully restored permissions on C:\Windows\WinSxS\amd64_cpu.inf_31bf3856ad364e35_6.2.9200.22904_none_b6f3fa1c92023af1\intelppm.sys
Successfully restored ownership for C:\Windows\WinSxS\amd64_cpu.inf_31bf3856ad364e35_6.2.9200.22904_none_b6f3fa1c92023af1\processr.sys
Successfully restored permissions on C:\Windows\WinSxS\amd64_cpu.inf_31bf3856ad364e35_6.2.9200.22904_none_b6f3fa1c92023af1\processr.sys
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 32 datablocks.
Finish time: 2020-04-08 10:53:31.319
Script hash: sKmj0EYGqlcnpvbBWtxH3bZU+MvuUgsYBKwO7VM6TiM=
----------------------EOF-----------------------

The result:

Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.

C:\Windows\system32>pnputil -a C:\Windows\WinSxS\amd64_cpu.inf_31bf3856ad364e35_
6.2.9200.22904_none_b6f3fa1c92023af1\cpu.inf
Microsoft PnP Utility

Processing inf : cpu.inf
Adding the driver package failed : The third-party INF does not contain digital
signature information.

Total attempted: 1
Number successfully imported: 0
 
Hi,
I disabled Digital Signature with this command: BCDEDIT /Set LoadOptions DISABLE_INTEGRITY_CHECKS
After restart, this is result:

Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.

C:\Windows\system32>pnputil -a C:\Windows\WinSxS\amd64_cpu.inf_31bf3856ad364e35_
6.2.9200.22904_none_b6f3fa1c92023af1\cpu.inf
Microsoft PnP Utility

Processing inf : cpu.inf
Adding the driver package failed : The third-party INF does not contain digital
signature information.

Total attempted: 1
Number successfully imported: 0
 
Hi,
I disabled Digital Signature and now only KB4541332 fails.

I attached CBS.log
 

Attachments

Thanks.

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try updating the system just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.
i3yiUac.png


4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and provide the link to the LogFile.PML file as well as your CBS.log Examples of services to upload to are Dropbox or OneDrive or SendSpace.
 
Sorry, after a reboot seems to be back all right. The update is installed correctly. I hope that the problems will not reoccurring with future updates.
Thanks for everything.
 

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top