Problem with wifes notebook ;-)

[frankhaas]

done

 

[Maxstar]

Step 1 - Run Check Disk (CHKDSK).

• Click the Start button and in the search box, type Command Prompt
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• When command prompt opens, copy and paste the following command into it, press enter afterwards.
  

  chkdsk

• Wait for this to complete.

Step 2 - Download

ListChkdskResult.exe and save it on your desktop.

• Rightclick ListChkdskResult.exe and select Run as administrator.
• Notepad will open the file ListChkdskResult.txt on completion. (This logfile ListChkdskResult.txt is also saved on your desktop.)
• Post the logfile ListChkdskResult.txt as attachment in your next reply.

 

[frankhaas]

hmm, seems for me like no chkdsk-errors ...

 

[Maxstar]

This looks good, so we can rule out a possible drive problem.

Please run the System File Checker in an elevated command prompt, if it fails attach a new copy of the CBS log.

SFC /Scannow

 

[frankhaas]

ok

 

[Maxstar]

Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[frankhaas]

ok

 

[Maxstar]

Please perform the following steps again, but copy SFCFix.exe and SFCFix.zip to your systemdrive C:\ and execute it from there.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards, reboot the laptop and run the System File Checker again.

 

[frankhaas]

ok, sfc done, log attached.
dism still the same error 126 :-(

 

[Maxstar]

Mmm, the CBS log is still reporting the same issues, what was the result of SFC /Scannow?

1 Windows Resource Protection did not find any integrity violations
2 Windows Resource Protection found corrupt files and successfully repaired them
3 Windows Resource Protection found corrupt files but was unable to fix some of them

 

[frankhaas]

3 Windows Resource Protection found corrupt files but was unable to fix some of them

 

[Maxstar]

In the meantime I have installed a VM with the same updates. Here's the next fix to restore the missing registry keys.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards, reboot the laptop and run the System File Checker again and let me know the result.

 

[frankhaas]

and the next logs ;-)

 

[Maxstar]

Could you please post a new copy of the COMPONENTS hive (see post#26) it seems none of the fixes provided by Philc43 and me seem to work?

 

[frankhaas]

sure. thx so much for your help!

 

[Maxstar]

You're welcome. The registry keys are succesfully replaced, please follow the instructions in post #28 again and post the result.

 

[frankhaas]

3 Windows Resource Protection found corrupt files but was unable to fix some of them

dism error 126

logs attached ;-)

 

[Maxstar]

Hi,

Please perform the following steps to look at some folders and files.

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

 

[frankhaas]

thx

 

[Maxstar]

Hi,

Step 1. Start the

Farbar Recovery Scan Tool again.
Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

Step 2. Run SFCFix with the attached ZIP-file.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 3. Run the System File Checker and post the result. If it fails attach a new copy of the CBS log.

SFC /Scannow