Problem with wifes notebook ;-)

[frankhaas]

and .... windows update is downloading! yeah!!! thx so much - but with error 70522 :-(


but: dism still error 126.

 

[Maxstar]

Please post the latest CBS.log.

• Click the Start button and in the search box, type CMD
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• Copy and paste the following command into it, then press enter.
  

  copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

• This command will create cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post.

 

[frankhaas]

hopeful ...

 

[Maxstar]

We make a little progess it seems, please try to install the Feature Update 22H2 using Update Assistant.

Download the

Windows 10 Update Assistant to your desktop.

• Right-click on Windows10Upgrade9252.exe and select the option: Run as administrator.
• Press the Update now button, click after the compatibility check on Next.
• The Update Assistant will now download the latest Feature Update.
• After verifying the download, the Feature Update will be installed.
• When this process is ready, click on the Restart now button to complete the installation.

 

[frankhaas]

:-( error
where is a log-file ?

 

[frankhaas]

i forgot: error: 0x80070002

 

[Maxstar]

Please post the latest CBS log(s).

• Open Windows Explorer and browse to the C:\Windows\Logs folder.
• Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
• Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
• Click on the Yes button here.

• Attach the file CBS.zip to your next reply.

 

[frankhaas]

ok

 

[Maxstar]

Build 1909 (10.0.18363.xxx) is out of servicing since May 2021, this might be a reason why the Update Assistant failed upgrading to 22H2. Could you please try to perform an in-place upgrade?

Windows 10 Upgrade
The steps below will upgrade the operating system, without removing any file or program. But make always a backup of all your important data, or make a complete system image!
See this guide: how to make a complete image of your systemdrive.

• Go to this Microsoft page and under the title Create Windows 10 installation media press on Download tool now.
• Save the tool on your Desktop and double click to run it.
• On the License terms page, if you accept the license terms, select Accept.
• On the What do you want to do page, select Create installation media (USB....) and then select Next.
• Choose the ISO file option. Once the download is complete, right click the ISO and select the option Mount.
• Open the Windows File Explorer and open mounted ISO, and run the setup.exe file.
• Follow the instructions and click on the option Change what to keep.
• Select the option Keep personal files and apps and click next.
• Windows Setup will now start upgrade installation.

 

[frankhaas]

:-( same error

 

[Maxstar]

Hi,

Right-click on the Start button and click Windows PowerShell (Admin).
Copy and paste the following command into it, press enter afterwards

Get-WindowsUpdateLog

Wait for the message "WindowsUpdate.log written to C:\Users\<username>\Desktop\WindowsUpdate.log".
Attach the logfile WindowsUpdate.log to your next reply.

• Click the Start button and in the search box, type Command Prompt
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• Copy and paste the following command line and press Enter.

reg export "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System" "%userprofile%\desktop\regexp.txt"

• When finished, a logfile called regexp.txt is saved on your desktop.
• Post the logfile as attachment in your next reply.

 

[frankhaas]

attached

 

[Maxstar]

Start the

Farbar Recovery Scan Tool again.

• Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
• Right-click to run the tool as administrator.
• Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area.
• Press the Scan button.
• Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop)
• Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.

 

[frankhaas]

thx

 

[Maxstar]

I see some remnants of a previous infection and some locked files and folders, as well as other items that can be cleaned up.

1. Open Programs and Features and remove the following:
- Java 8 Update 341 (or update to the latest version: https://www.java.com/nl/download/java8_update.jsp)
- Microsoft Silverlight (not supported anymore since October 2021)
- Windows Setup Remediations (this component may conflict with newer releases of KB4023057).


2. Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

 

[frankhaas]

i'm so curious

 

[Maxstar]

So do I, this is a tough problem..
Please perform a new scan with FRST and attach both logs (FRST.txt and Addition.txt) to your next post.

 

[frankhaas]

 

[Maxstar]

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

 

[frankhaas]

..