[SOLVED] Problem with Windows 7 updates

[MIO]

All steps have been completed.
The log is attached to the post.

 

[PeterJ]

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

1. Download the attachment fixlist.txt and save it to your desktop.
2. Right-click on FRST64.exe and select "Run as administrator".
3. Press the Fix button.
4. The tool will now process fixlist.txt.
5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
7. Attach the logfile Fixlog.txt to your next reply.

Step 2:
Restart the computer.
Open an elevated command prompt.
Copy and paste the following commands into it, press enter after each.

sfc /scannow

Wait for this to finish before you continue

copy %windir%\Logs\CBS\cbs.log "%userprofile%\Desktop\cbs.txt"

This will create a file, cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post.

 

[MIO]

All steps have been taken.

sfc /scannow found no violations.

Windows Resource Protection found no integrity violations.

Logs are attached to the post.

 

[PeterJ]

Install Update with DISM

1. Download the update MSU here: https://download.microsoft.com/down...-9B91A2BE1571/Windows6.1-KB2574819-v2-x64.msu
2. Copy the MSU file to a convenient location (such as C:\temp).
3. Click on the Start button and in the search box, type Command Prompt
4. When you see Command Prompt on the list, right-click on it and select Run as administrator
5. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   cd C:\temp
   replace C:\temp with your path if different
   
   expand Windows6.1-KB2574819-v2-x64.msu -f:* C:\temp
   
   DISM.exe /Online /Add-Package /PackagePath:C:\temp\Windows6.1-KB2574819-v2-x64.cab
   
   
6. You should receive the message:
   The operation completed successfully.
   Make sure to allow the computer to restart if prompted.
   
7. If you receive any other message:
   Post a screenshot of the Commandprompt window.
   Zip and attach the file C:\Windows\Logs\CBS\CBS.log

 

[MIO]

The first part was quite successful:

DISM

DISM system
Version: 6.1.7600.16385

Image version: 6.1.7601.18489

Processing 1 of 1 - Adding package Package_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0
[==========================100.0%====================== =====]

Operation completed successfully.

Restart Windows to complete this operation.
Restart your computer now? (Y - yes / N - no)

After the reboot, the computer began to apply updates, but almost immediately canceled them (rolled back). Rebooted again after canceling.

 

[PeterJ]

Export registry as hive

• Click on the Start button and in the search box, type regedit
• When you see regedit on the list, right-click on it and select Run as administrator.
• When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
  
• Once selected, click File > Export....
• Change the Save as type: to Registry Hive Files (*.*).
• Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
• Right-click on the saved file and choose Send To -> Compressed (zipped) Folder.
• Attach the .ZIP file to your next post.
• If the file is too large to upload here, please upload to Gofile or WeTransfer and just provide the downloadlink here.

 

[MIO]

Done

 

[PeterJ]

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

Download the attachment and extract it.
Open the extracted folder, double-click the file regfix.reg.
When prompted allow to change the registry settings.
Report the result.


Step 2:
Restart the computer.
Open an elevated command prompt.
Copy and paste the following commands into it, press enter after each.

sfc /scannow

Wait for this to finish before you continue

copy %windir%\Logs\CBS\cbs.log "%userprofile%\Desktop\cbs.txt"

This will create a file, cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post.

 

[MIO]

Step 1
Done, added to the registry.
The computer has been restarted.

Step 2
sfc /scannow

Windows Resource Protection found no integrity violations.

Log attached.

 

[PeterJ]

Install Update with DISM again

1. Click on the Start button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following command into it, then press enter
   
   DISM.exe /Online /Add-Package /PackagePath:C:\temp\Windows6.1-KB2574819-v2-x64.cab
   
   
4. You should receive the message:
   The operation completed successfully.
   Make sure to allow the computer to restart if prompted.
   
5. If you receive any other message:
   Post a screenshot of the Commandprompt window.
   Zip and attach the file C:\Windows\Logs\CBS\CBS.log

 

[MIO]

DISM.exe - successfully.
After the reboot, the updates were rolled back again.

 

[PeterJ]

After the reboot, the updates were rolled back again.

Hopefully you install only 1 update, namely KB2574819.

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

Download the attachment and extract it.
Open the extracted folder, double-click the file regfix.reg.
When prompted allow to change the registry settings.
Report the result.


Step 2:
Restart the computer.
Open an elevated command prompt.
Copy and paste the following commands into it, press enter after each.

sfc /scannow

Wait for this to finish before you continue

copy %windir%\Logs\CBS\cbs.log "%userprofile%\Desktop\cbs.txt"

This will create a file, cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post.

 

[MIO]

Hopefully you install only 1 update, namely KB2574819.

I strictly follow your instructions.

Step 1
Completed successfully.
Reboot PC.

Step 2
sfc /scannow

Windows Resource Protection found corrupted files and repaired them successfully.
See the CBS.Log file windir\Logs\CBS\CBS.log for details.
For example: C:\Windows\Logs\CBS\CBS.log

Changes made when restoring system files will only take effect after a reboot.

Restart PC again.

 

[PeterJ]

Perform the instructions in message #30 again and report the result.

Why is this machine lacking Windows Updates for about 10 years ?
Is Windows Update disabled ?

 

[MIO]

Done :

Install Update with DISM again

1. Click on the Start button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following command into it, then press enter
   
   DISM.exe /Online /Add-Package /PackagePath:C:\temp\Windows6.1-KB2574819-v2-x64.cab
4. You should receive the message:
   The operation completed successfully.
   Make sure to allow the computer to restart if prompted.
5. If you receive any other message:
   Post a screenshot of the Commandprompt window.
   Zip and attach the file C:\Windows\Logs\CBS\CBS.log

This time the update was accepted and the update was not rolled back. Still attached the log.

Why is this machine lacking Windows Updates for about 10 years ?
Is Windows Update disabled ?

You're right, there hasn't been an update in a very long time.
This premium Sony laptop was bought in 2011 for photo processing (PS), it has a specific excellent screen with full RGB coverage. At that time, a very powerful laptop VPCF21Z1R. A year after the purchase, it began to update very badly, then it installed updates in a circle and rolled back, then rebooted cyclically. Then it was not fixed and updates were simply disabled. Even today, the laptop is powerful and, in addition to photography, is used in other areas. I wanted to give it a second life. You help me with this, thank you for this.

 

[PeterJ]

You're right, there hasn't been an update in a very long time.

Okay. thanks for your feedback on this. Please note that this machine lacks a lot of security updates so I would not recommend using the machine for browsing the internet.
Even with all Windows updates installed which makes it more secure this machine still runs the obsolete Windows 7 operating system.

This time the update was accepted and the update was not rolled back. Still attached the log.

Great. You can now try to install KB2592687 as you said in message #15 and report the result.

 

[MIO]

History repeats itself.
Update KB2592687 was installed, after restarting the PC - rolled back the update. Log attached.

P.S.:
That's why at one time updates were disabled - they did not want to be installed ...

 

[PeterJ]

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

Download the attachment and extract it.
Open the extracted folder, double-click the file regfix.reg.
When prompted allow to change the registry settings.
Report the result.


Step 2:
Restart the computer.
Open an elevated command prompt.
Copy and paste the following commands into it, press enter after each.

sfc /scannow

Wait for this to finish before you continue

copy %windir%\Logs\CBS\cbs.log "%userprofile%\Desktop\cbs.txt"

This will create a file, cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post.

 

[MIO]

Step 1
Registry entry added.
The computer has been restarted.

Step 2
sfc /scannow

Windows Resource Protection found corrupted files, but was unable to repair some of them.

The log is attached to the post.

 

[MIO]

It seemed to me that both parameters were under one point 6.1, and they all go in pairs. 6.1-6.1 / 7.1-7.1




I tried to change and run the scan again - the result is the same.
I won't be self-employed anymore.
Exported the registry hive to be modified: amd64_microsoft-windows-t..usbredirectorclient_31bf3856ad364e35_none_ffa365242a75f93d.

Repeated log sfc /scannow

Windows Resource Protection found corrupted files, but was unable to repair some of them.