[SOLVED] Problem with Windows 7 updates

[PeterJ]

Run the instructions in message #67 again.

 

[MIO]

All done, log attached.

 

[PeterJ]

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

1. Download the attachment fixlist.txt and save it to your desktop.
2. Right-click on FRST64.exe and select "Run as administrator".
3. Press the Fix button.
4. The tool will now process fixlist.txt.
5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
7. Attach the logfile Fixlog.txt to your next reply.

Step 2:
Install Update with DISM

1. Download the update MSU here: https://download.microsoft.com/down...683-BFDD4D6F7BDC/Windows6.1-KB2830477-x64.msu
2. Copy the MSU file to a convenient location (such as C:\temp).
3. Click on the Start button and in the search box, type Command Prompt
4. When you see Command Prompt on the list, right-click on it and select Run as administrator
5. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   cd C:\temp
   replace C:\temp with your path if different
   
   expand Windows6.1-KB2830477-x64.msu -f:* C:\temp
   
   DISM.exe /Online /Add-Package /PackagePath:C:\temp\Windows6.1-KB2830477-x64.cab
   
   
6. You should receive the message:
   The operation completed successfully.
   Make sure to allow the computer to restart if prompted.
   
7. If you receive any other message:
   Post a screenshot of the Commandprompt window.
   Zip and attach the file C:\Windows\Logs\CBS\CBS.log

 

[MIO]

Step 1
Completed successfully, log attached.

Step 2
The first part was completed successfully:


But after rebooting, the update was rolled back.
CBS log attached.

 

[PeterJ]

Perform the instructions in message #8 again.

 

[MIO]

All done

 

[PeterJ]

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

Download the attachment and extract it.
Open the extracted folder, double-click the file regfix.reg.
When prompted allow to change the registry settings.
Report the result.


Step 2:
Restart the computer.
Open an elevated command prompt.
Copy and paste the following commands into it, press enter after each.

sfc /scannow

Wait for this to finish before you continue

copy %windir%\Logs\CBS\cbs.log "%userprofile%\Desktop\cbs.txt"

This will create a file, cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post.

 

[MIO]

Step 1
Done

Step 2
Here I messed up a bit, ran the scan before rebooting.

Scan before reboot:




Then I rebooted the PC, and ran the check again:




Log cbs.txt attached

 

[PeterJ]

Install Update with DISM again

1. Click on the Start button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following command into it, press enter afterwards
   
   DISM.exe /Online /Add-Package /PackagePath:C:\temp\Windows6.1-KB2830477-x64.cab
   
   
4. You should receive the message:
   The operation completed successfully.
   Make sure to allow the computer to restart if prompted.
   
5. If you receive any other message:
   Post a screenshot of the Commandprompt window.
   Zip and attach the file C:\Windows\Logs\CBS\CBS.log

 

[MIO]

The update installed successfully.
Victory ! Protocol 8.1 is operational.
You are an excellent specialist.








Nothing else required for Windows ?

If this is the final stage, then I thank you very much for your work.

 

[PeterJ]

Great and your welcome.

Nothing else required for Windows ?

Check the program which requires RDP 8.1 first.
If it works you may try to install KB2923545 (an update for RDP 8.1) again. I've read somewhere that is an update for KB2830477 (the initial release for RDP 8.1).

 

[MIO]

You turned out to be right, there are problems with the current implementation. In particular, stripes on the screen with remote control.

I found the documentation, there you need to install the following updates:
KB2574819 (we installed)
KB2830477 (we installed)
KB2857650
KB2913751

Tried to install update KB2857650.
It started to be put, at the end it wrote, the update could not be delivered.

Also checked KB2923545 - writes that it is not suitable for this PC

 

[PeterJ]

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

Download the attachment and extract it.
Open the extracted folder, double-click the file regfix.reg.
When prompted allow to change the registry settings.
Report the result.


Step 2:
Restart the computer.
Open an elevated command prompt.
Copy and paste the following commands into it, press enter after each.

sfc /scannow

Wait for this to finish before you continue

copy %windir%\Logs\CBS\cbs.log "%userprofile%\Desktop\cbs.txt"

This will create a file, cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post.

 

[MIO]

Step 1
Completed successfully

Step 2

sfc /scannow

Log attached to post

 

[PeterJ]

Try to install KB2857650 again and report the result.

 

[MIO]

The KB2857650 update installed successfully and did not require a reboot. Next, I immediately tried to install the update KB2913751 and it also successfully got up, without requiring a reboot. I still rebooted the PC, there was an inscription that the PC setup was being completed, after which it successfully rebooted. Updates successfully got up.



I also scanned the system again (sfc /scannow) - the scan showed that everything is fine.

I checked the RDP connection to several PCs, I did not see any problems, everything worked correctly.

Thank you very much for the work you have done.
You helped me a lot.
Your work is professional and of high quality.

Sorry for taking up so much of your time, I hope to make up for it soon.

 

[PeterJ]

Great. Thank you for the kind words.

Follow the instructions below to cleanup the tools and logfiles used in this thread.
Rename the file FRST64.exe to uninstall.exe and run it. This will remove all files and folders created by FRST and the tool itself.
Reboot the machine to complete.
You may remove all other tools and log files.

 

[MIO]

Thank you, I understand you. I'll do everything tomorrow, I've already started Acronis archiving today - it's for a long time.