[SOLVED] Problem with Windows 7 updates

Restart the machine.
Install Update with DISM
  1. Download the update MSU here: https://download.microsoft.com/down...E87-B07BAA2DCEA9/Windows6.1-KB2923545-x64.msu
  2. Copy the MSU file to a convenient location (such as C:\temp).
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator
  5. When command prompt opens, copy and paste the following commands into it, press enter after each

    cd C:\temp
    replace C:\temp with your path if different

    expand Windows6.1-KB2923545-x64.msu.msu -f:* C:\temp

    DISM.exe /Online /Add-Package /PackagePath:C:\temp\Windows6.1-KB2923545-x64.cab

  6. You should receive the message:
    The operation completed successfully.
    Make sure to allow the computer to restart if prompted.
  7. If you receive any other message:
    Post a screenshot of the Commandprompt window.
    Zip and attach the file C:\Windows\Logs\CBS\CBS.log
 
Great. Your machine should now on RDP 8.1. Right ?
 
Unfortunately not, the protocol is still 8.0
No change.
Rebooted PC, still the same.

I made a screenshot, sorry that it's not in English, but the protocol is visible there.


1.png

Strangely, KB2923545 update is not listed as installed.

2.PNG
 
Weird. You said
All done:
The operation completed successfully.
Click to expand...
Click to expand...

Remove Update Manually
  1. Click on the Start button and in the search box, type Command Prompt.
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator.
  3. When command prompt opens, copy and paste the following command into it, then press enter.
    wusa /uninstall /KB:2923545
  4. Let me know if it says it was successful or if there are any errors.
 
Now he writes that such an update was not found. I am surprised.

Repeat actions #61 messages ?
 
No. Do following:

FRST Registry Search
  1. Click the Start button and choose Control Panel.
  2. In the upper right corner ensure the View by: is set to Category.
  3. Select the Programs group.
  4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog.
    Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open.
  5. Right-click on the file FRST64.exe and choose Run as administrator.
    Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
  6. Copy and paste KB2923545 into the Search box and click the Search Registry button.
  7. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
  8. You may close any remaining open windows now.
 
Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Attach the logfile Fixlog.txt to your next reply.

Step 2:
Reboot the machine.
Perform the instructions in message #61 to install KB2923545 and report the result.
 

Attachments

Step 1
Executed successfully.
Log file attached.

Step 2
Completed successfully (screenshot attached), no reboot required.

1.png

But at the same time, KB2923545 is again not in the updates.

2.PNG

RDP Version 8.0
All the same
 

Attachments

The screenshot looks a bit odd. The operation is at 99.6% but also shows it is completed.
Attach a fresh copy of the file cbs.log.
 
I agree it's weird.
But at the end it says that everything was done successfully and does not require a reboot.

Log attached.
 

Attachments

Attach a copy of the file C:\Windows\Logs\DISM\dism.log to your next reply.
 
Booted the PC in clean boot state.
Followed instructions from post #61.

DISM.exe /Online /Add-Package /PackagePath:C:\temp\Windows6.1-KB2923545-x64.cab
Same result, attached screenshot.

1.PNG

2.PNG



I have attached all the logs.
 

Attachments

Please do following:

Install Update with DISM
  1. When you see Command Prompt on the list, right-click on it and select Run as administrator
  2. When command prompt opens, copy and paste the following command into it, press enter after each

    DISM.exe /Online /LogLevel:4 /Add-Package /PackagePath:C:\temp\Windows6.1-KB2923545-x64.cab

  3. You should receive the message:
    The operation completed successfully.
    Make sure to allow the computer to restart if prompted.
  4. If you receive any other message:
    Post a screenshot of the Commandprompt window.
    Zip and attach the file C:\Windows\Logs\CBS\CBS.log
Attach the file dism.log also.
 
After the previous message #76, the computer was rebooted and now no longer boots, black screen. After installing RDP 8, I made a backup copy of Acronis. Now I will restore it from the backup and we can continue. It will take me some time.
 
Computer restored from Acronis backup successfully. Why it crashed, I don't know.

Followed instructions from post #77
Result in screenshot.

DISM.exe /Online /LogLevel:4 /Add-Package /PackagePath:C:\temp\Windows6.1-KB2923545-x64.cab
Click to expand...

1687097671786.png


1687097877917.png

CBS & DISM log attached
 

Attachments

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