Problem with windows update - now boots to black screen with cursor. SFC & DISM no longer work. Can't repair.

[Treker]

should be attached here

 

[PeterJ]

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.

Step 2:
Try to install KB2919355 again using Windows Update and report the result.
If it fails attach the file cbs.log to your next reply.

 

[Treker]

SFCFix version 3.0.2.1 by niemiro.
Start time: 2022-07-09 20:19:27.345
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\t\Desktop\Windows Repairs\SFCFix 07.09.22.01.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\x86_ntprint.inf_31bf3856ad364e35_6.3.9600.16459_none_cfc5d4a4d62f9e7d\ntprint.inf
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_wdmaudio.inf_31bf3856ad364e35_6.3.9600.17031_none_5158ab61edf6f9a7
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_sdstor.inf_31bf3856ad364e35_6.3.9600.17031_none_916788b1ba74afc6
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_ntprint.inf_31bf3856ad364e35_6.3.9600.16459_none_2be470288e8d0fb3\ntprint.inf
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_netwmbclass.inf_31bf3856ad364e35_6.3.9600.16453_none_bdd0d4262d892b59
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_netrndis.inf_31bf3856ad364e35_6.3.9600.16496_none_b87821c319c9f542
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_bth.inf_31bf3856ad364e35_6.3.9600.16523_none_634307508f58775a
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_bth.inf_31bf3856ad364e35_6.3.9600.16523_none_634307508f58775a\bthenum.sys
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_bth.inf_31bf3856ad364e35_6.3.9600.16523_none_634307508f58775a\bthmini.sys
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_bth.inf_31bf3856ad364e35_6.3.9600.16523_none_634307508f58775a\bthport.sys
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_bth.inf_31bf3856ad364e35_6.3.9600.16523_none_634307508f58775a\bthusb.sys
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_bth.inf_31bf3856ad364e35_6.3.9600.16523_none_634307508f58775a\fsquirt.exe

Successfully copied file C:\Users\t\AppData\Local\niemiro\Archive\x86_ntprint.inf_31bf3856ad364e35_6.3.9600.16459_none_cfc5d4a4d62f9e7d\ntprint.inf to C:\Windows\winsxs\x86_ntprint.inf_31bf3856ad364e35_6.3.9600.16459_none_cfc5d4a4d62f9e7d\ntprint.inf.
Successfully copied file C:\Users\t\AppData\Local\niemiro\Archive\amd64_wdmaudio.inf_31bf3856ad364e35_6.3.9600.17031_none_5158ab61edf6f9a7\drmk.sys to C:\Windows\winsxs\amd64_wdmaudio.inf_31bf3856ad364e35_6.3.9600.17031_none_5158ab61edf6f9a7\drmk.sys.
Successfully copied file C:\Users\t\AppData\Local\niemiro\Archive\amd64_wdmaudio.inf_31bf3856ad364e35_6.3.9600.17031_none_5158ab61edf6f9a7\drmkaud.sys to C:\Windows\winsxs\amd64_wdmaudio.inf_31bf3856ad364e35_6.3.9600.17031_none_5158ab61edf6f9a7\drmkaud.sys.
Successfully copied file C:\Users\t\AppData\Local\niemiro\Archive\amd64_wdmaudio.inf_31bf3856ad364e35_6.3.9600.17031_none_5158ab61edf6f9a7\msapofxproxy.dll to C:\Windows\winsxs\amd64_wdmaudio.inf_31bf3856ad364e35_6.3.9600.17031_none_5158ab61edf6f9a7\msapofxproxy.dll.
Successfully copied file C:\Users\t\AppData\Local\niemiro\Archive\amd64_wdmaudio.inf_31bf3856ad364e35_6.3.9600.17031_none_5158ab61edf6f9a7\portcls.sys to C:\Windows\winsxs\amd64_wdmaudio.inf_31bf3856ad364e35_6.3.9600.17031_none_5158ab61edf6f9a7\portcls.sys.
Successfully copied file C:\Users\t\AppData\Local\niemiro\Archive\amd64_wdmaudio.inf_31bf3856ad364e35_6.3.9600.17031_none_5158ab61edf6f9a7\sysfxui.dll to C:\Windows\winsxs\amd64_wdmaudio.inf_31bf3856ad364e35_6.3.9600.17031_none_5158ab61edf6f9a7\sysfxui.dll.
Successfully copied file C:\Users\t\AppData\Local\niemiro\Archive\amd64_wdmaudio.inf_31bf3856ad364e35_6.3.9600.17031_none_5158ab61edf6f9a7\wdmaudio.inf to C:\Windows\winsxs\amd64_wdmaudio.inf_31bf3856ad364e35_6.3.9600.17031_none_5158ab61edf6f9a7\wdmaudio.inf.
Successfully copied file C:\Users\t\AppData\Local\niemiro\Archive\amd64_wdmaudio.inf_31bf3856ad364e35_6.3.9600.17031_none_5158ab61edf6f9a7\wmalfxgfxdsp.dll to C:\Windows\winsxs\amd64_wdmaudio.inf_31bf3856ad364e35_6.3.9600.17031_none_5158ab61edf6f9a7\wmalfxgfxdsp.dll.
Successfully copied file C:\Users\t\AppData\Local\niemiro\Archive\amd64_sdstor.inf_31bf3856ad364e35_6.3.9600.17031_none_916788b1ba74afc6\sdstor.inf to C:\Windows\winsxs\amd64_sdstor.inf_31bf3856ad364e35_6.3.9600.17031_none_916788b1ba74afc6\sdstor.inf.
Successfully copied file C:\Users\t\AppData\Local\niemiro\Archive\amd64_sdstor.inf_31bf3856ad364e35_6.3.9600.17031_none_916788b1ba74afc6\sdstor.sys to C:\Windows\winsxs\amd64_sdstor.inf_31bf3856ad364e35_6.3.9600.17031_none_916788b1ba74afc6\sdstor.sys.
Successfully copied file C:\Users\t\AppData\Local\niemiro\Archive\amd64_ntprint.inf_31bf3856ad364e35_6.3.9600.16459_none_2be470288e8d0fb3\ntprint.inf to C:\Windows\winsxs\amd64_ntprint.inf_31bf3856ad364e35_6.3.9600.16459_none_2be470288e8d0fb3\ntprint.inf.
Successfully copied file C:\Users\t\AppData\Local\niemiro\Archive\amd64_netwmbclass.inf_31bf3856ad364e35_6.3.9600.16453_none_bdd0d4262d892b59\netwmbclass.inf to C:\Windows\winsxs\amd64_netwmbclass.inf_31bf3856ad364e35_6.3.9600.16453_none_bdd0d4262d892b59\netwmbclass.inf.
Successfully copied file C:\Users\t\AppData\Local\niemiro\Archive\amd64_netwmbclass.inf_31bf3856ad364e35_6.3.9600.16453_none_bdd0d4262d892b59\wmbclass.sys to C:\Windows\winsxs\amd64_netwmbclass.inf_31bf3856ad364e35_6.3.9600.16453_none_bdd0d4262d892b59\wmbclass.sys.
Successfully copied file C:\Users\t\AppData\Local\niemiro\Archive\amd64_netrndis.inf_31bf3856ad364e35_6.3.9600.16496_none_b87821c319c9f542\netrndis.inf to C:\Windows\winsxs\amd64_netrndis.inf_31bf3856ad364e35_6.3.9600.16496_none_b87821c319c9f542\netrndis.inf.
Successfully copied file C:\Users\t\AppData\Local\niemiro\Archive\amd64_netrndis.inf_31bf3856ad364e35_6.3.9600.16496_none_b87821c319c9f542\rndismp6.sys to C:\Windows\winsxs\amd64_netrndis.inf_31bf3856ad364e35_6.3.9600.16496_none_b87821c319c9f542\rndismp6.sys.
Successfully copied file C:\Users\t\AppData\Local\niemiro\Archive\amd64_netrndis.inf_31bf3856ad364e35_6.3.9600.16496_none_b87821c319c9f542\rndismpx.sys to C:\Windows\winsxs\amd64_netrndis.inf_31bf3856ad364e35_6.3.9600.16496_none_b87821c319c9f542\rndismpx.sys.
Successfully copied file C:\Users\t\AppData\Local\niemiro\Archive\amd64_netrndis.inf_31bf3856ad364e35_6.3.9600.16496_none_b87821c319c9f542\usb80236.sys to C:\Windows\winsxs\amd64_netrndis.inf_31bf3856ad364e35_6.3.9600.16496_none_b87821c319c9f542\usb80236.sys.
Successfully copied file C:\Users\t\AppData\Local\niemiro\Archive\amd64_netrndis.inf_31bf3856ad364e35_6.3.9600.16496_none_b87821c319c9f542\usb8023x.sys to C:\Windows\winsxs\amd64_netrndis.inf_31bf3856ad364e35_6.3.9600.16496_none_b87821c319c9f542\usb8023x.sys.
Successfully copied file C:\Users\t\AppData\Local\niemiro\Archive\amd64_bth.inf_31bf3856ad364e35_6.3.9600.16523_none_634307508f58775a\bth.inf to C:\Windows\winsxs\amd64_bth.inf_31bf3856ad364e35_6.3.9600.16523_none_634307508f58775a\bth.inf.
Successfully copied file C:\Users\t\AppData\Local\niemiro\Archive\amd64_bth.inf_31bf3856ad364e35_6.3.9600.16523_none_634307508f58775a\bthenum.sys to C:\Windows\winsxs\amd64_bth.inf_31bf3856ad364e35_6.3.9600.16523_none_634307508f58775a\bthenum.sys.
Successfully copied file C:\Users\t\AppData\Local\niemiro\Archive\amd64_bth.inf_31bf3856ad364e35_6.3.9600.16523_none_634307508f58775a\bthmini.sys to C:\Windows\winsxs\amd64_bth.inf_31bf3856ad364e35_6.3.9600.16523_none_634307508f58775a\bthmini.sys.
Successfully copied file C:\Users\t\AppData\Local\niemiro\Archive\amd64_bth.inf_31bf3856ad364e35_6.3.9600.16523_none_634307508f58775a\bthport.sys to C:\Windows\winsxs\amd64_bth.inf_31bf3856ad364e35_6.3.9600.16523_none_634307508f58775a\bthport.sys.
Successfully copied file C:\Users\t\AppData\Local\niemiro\Archive\amd64_bth.inf_31bf3856ad364e35_6.3.9600.16523_none_634307508f58775a\bthusb.sys to C:\Windows\winsxs\amd64_bth.inf_31bf3856ad364e35_6.3.9600.16523_none_634307508f58775a\bthusb.sys.
Successfully copied file C:\Users\t\AppData\Local\niemiro\Archive\amd64_bth.inf_31bf3856ad364e35_6.3.9600.16523_none_634307508f58775a\fsquirt.exe to C:\Windows\winsxs\amd64_bth.inf_31bf3856ad364e35_6.3.9600.16523_none_634307508f58775a\fsquirt.exe.

Successfully restored ownership for C:\Windows\winsxs\x86_ntprint.inf_31bf3856ad364e35_6.3.9600.16459_none_cfc5d4a4d62f9e7d\ntprint.inf
Successfully restored permissions on C:\Windows\winsxs\x86_ntprint.inf_31bf3856ad364e35_6.3.9600.16459_none_cfc5d4a4d62f9e7d\ntprint.inf
Successfully restored ownership for C:\Windows\winsxs\amd64_wdmaudio.inf_31bf3856ad364e35_6.3.9600.17031_none_5158ab61edf6f9a7
Successfully restored permissions on C:\Windows\winsxs\amd64_wdmaudio.inf_31bf3856ad364e35_6.3.9600.17031_none_5158ab61edf6f9a7
Successfully restored ownership for C:\Windows\winsxs\amd64_sdstor.inf_31bf3856ad364e35_6.3.9600.17031_none_916788b1ba74afc6
Successfully restored permissions on C:\Windows\winsxs\amd64_sdstor.inf_31bf3856ad364e35_6.3.9600.17031_none_916788b1ba74afc6
Successfully restored ownership for C:\Windows\winsxs\amd64_ntprint.inf_31bf3856ad364e35_6.3.9600.16459_none_2be470288e8d0fb3\ntprint.inf
Successfully restored permissions on C:\Windows\winsxs\amd64_ntprint.inf_31bf3856ad364e35_6.3.9600.16459_none_2be470288e8d0fb3\ntprint.inf
Successfully restored ownership for C:\Windows\winsxs\amd64_netwmbclass.inf_31bf3856ad364e35_6.3.9600.16453_none_bdd0d4262d892b59
Successfully restored permissions on C:\Windows\winsxs\amd64_netwmbclass.inf_31bf3856ad364e35_6.3.9600.16453_none_bdd0d4262d892b59
Successfully restored ownership for C:\Windows\winsxs\amd64_netrndis.inf_31bf3856ad364e35_6.3.9600.16496_none_b87821c319c9f542
Successfully restored permissions on C:\Windows\winsxs\amd64_netrndis.inf_31bf3856ad364e35_6.3.9600.16496_none_b87821c319c9f542
Successfully restored ownership for C:\Windows\winsxs\amd64_bth.inf_31bf3856ad364e35_6.3.9600.16523_none_634307508f58775a
Successfully restored permissions on C:\Windows\winsxs\amd64_bth.inf_31bf3856ad364e35_6.3.9600.16523_none_634307508f58775a
Successfully restored ownership for C:\Windows\winsxs\amd64_bth.inf_31bf3856ad364e35_6.3.9600.16523_none_634307508f58775a\bthenum.sys
Successfully restored permissions on C:\Windows\winsxs\amd64_bth.inf_31bf3856ad364e35_6.3.9600.16523_none_634307508f58775a\bthenum.sys
Successfully restored ownership for C:\Windows\winsxs\amd64_bth.inf_31bf3856ad364e35_6.3.9600.16523_none_634307508f58775a\bthmini.sys
Successfully restored permissions on C:\Windows\winsxs\amd64_bth.inf_31bf3856ad364e35_6.3.9600.16523_none_634307508f58775a\bthmini.sys
Successfully restored ownership for C:\Windows\winsxs\amd64_bth.inf_31bf3856ad364e35_6.3.9600.16523_none_634307508f58775a\bthport.sys
Successfully restored permissions on C:\Windows\winsxs\amd64_bth.inf_31bf3856ad364e35_6.3.9600.16523_none_634307508f58775a\bthport.sys
Successfully restored ownership for C:\Windows\winsxs\amd64_bth.inf_31bf3856ad364e35_6.3.9600.16523_none_634307508f58775a\bthusb.sys
Successfully restored permissions on C:\Windows\winsxs\amd64_bth.inf_31bf3856ad364e35_6.3.9600.16523_none_634307508f58775a\bthusb.sys
Successfully restored ownership for C:\Windows\winsxs\amd64_bth.inf_31bf3856ad364e35_6.3.9600.16523_none_634307508f58775a\fsquirt.exe
Successfully restored permissions on C:\Windows\winsxs\amd64_bth.inf_31bf3856ad364e35_6.3.9600.16523_none_634307508f58775a\fsquirt.exe
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 136 datablocks.
Finish time: 2022-07-09 20:19:30.013
Script hash: 3CH8XWQf07eL0ydNIuvSK2+JrU5HNAXBd7poOXxs9iw=
----------------------EOF-----------------------

 

[Treker]

 

[PeterJ]

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Attach that file to your next reply.

Step 2:
Restart the machine.
Run the command sfc /scannow in an elevated commandprompt and report the result.
If it fails attach the file cbs.log to your next reply.

 

[Treker]

running sfc now, log below



SFCFix version 3.0.2.1 by niemiro.
Start time: 2022-07-10 11:21:27.374
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\T\Desktop\Windows Repairs\SFCFix 07.10.22.01.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\x86_ntprint.inf_31bf3856ad364e35_6.3.9600.16459_none_cfc5d4a4d62f9e7d\ntprint.inf
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_miradisp.inf_31bf3856ad364e35_6.3.9600.17031_none_4ed253d2ea7b3522
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_mdmnis2u.inf_31bf3856ad364e35_6.3.9600.17018_none_825fe32cceed3767
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_mdmnis1u.inf_31bf3856ad364e35_6.3.9600.17018_none_54f50e38b0fd5718
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_mdmgen.inf_31bf3856ad364e35_6.3.9600.17018_none_b927db67e369feb6
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_mdmcpq.inf_31bf3856ad364e35_6.3.9600.17018_none_6422921e888617b2
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_idtsec.inf_31bf3856ad364e35_6.3.9600.16521_none_3f509afc8fd8dc06

WARNING: File C:\Windows\winsxs\x86_ntprint.inf_31bf3856ad364e35_6.3.9600.16459_none_cfc5d4a4d62f9e7d\ntprint.inf was not backed up as that would replace the current backup.
Successfully copied file C:\Users\T\AppData\Local\niemiro\Archive\x86_ntprint.inf_31bf3856ad364e35_6.3.9600.16459_none_cfc5d4a4d62f9e7d\ntprint.inf to C:\Windows\winsxs\x86_ntprint.inf_31bf3856ad364e35_6.3.9600.16459_none_cfc5d4a4d62f9e7d\ntprint.inf.
Successfully copied file C:\Users\T\AppData\Local\niemiro\Archive\amd64_miradisp.inf_31bf3856ad364e35_6.3.9600.17031_none_4ed253d2ea7b3522\miradisp.dll to C:\Windows\winsxs\amd64_miradisp.inf_31bf3856ad364e35_6.3.9600.17031_none_4ed253d2ea7b3522\miradisp.dll.
Successfully copied file C:\Users\T\AppData\Local\niemiro\Archive\amd64_miradisp.inf_31bf3856ad364e35_6.3.9600.17031_none_4ed253d2ea7b3522\miradisp.inf to C:\Windows\winsxs\amd64_miradisp.inf_31bf3856ad364e35_6.3.9600.17031_none_4ed253d2ea7b3522\miradisp.inf.
Successfully copied file C:\Users\T\AppData\Local\niemiro\Archive\amd64_mdmnis2u.inf_31bf3856ad364e35_6.3.9600.17018_none_825fe32cceed3767\mdmnis2u.inf to C:\Windows\winsxs\amd64_mdmnis2u.inf_31bf3856ad364e35_6.3.9600.17018_none_825fe32cceed3767\mdmnis2u.inf.
Successfully copied file C:\Users\T\AppData\Local\niemiro\Archive\amd64_mdmnis1u.inf_31bf3856ad364e35_6.3.9600.17018_none_54f50e38b0fd5718\mdmnis1u.inf to C:\Windows\winsxs\amd64_mdmnis1u.inf_31bf3856ad364e35_6.3.9600.17018_none_54f50e38b0fd5718\mdmnis1u.inf.
Successfully copied file C:\Users\T\AppData\Local\niemiro\Archive\amd64_mdmgen.inf_31bf3856ad364e35_6.3.9600.17018_none_b927db67e369feb6\mdmgen.inf to C:\Windows\winsxs\amd64_mdmgen.inf_31bf3856ad364e35_6.3.9600.17018_none_b927db67e369feb6\mdmgen.inf.
Successfully copied file C:\Users\T\AppData\Local\niemiro\Archive\amd64_mdmcpq.inf_31bf3856ad364e35_6.3.9600.17018_none_6422921e888617b2\mdmcpq.inf to C:\Windows\winsxs\amd64_mdmcpq.inf_31bf3856ad364e35_6.3.9600.17018_none_6422921e888617b2\mdmcpq.inf.
Successfully copied file C:\Users\T\AppData\Local\niemiro\Archive\amd64_mdmcpq.inf_31bf3856ad364e35_6.3.9600.17018_none_6422921e888617b2\usbser.sys to C:\Windows\winsxs\amd64_mdmcpq.inf_31bf3856ad364e35_6.3.9600.17018_none_6422921e888617b2\usbser.sys.
Successfully copied file C:\Users\T\AppData\Local\niemiro\Archive\amd64_idtsec.inf_31bf3856ad364e35_6.3.9600.16521_none_3f509afc8fd8dc06\idtsec.dll to C:\Windows\winsxs\amd64_idtsec.inf_31bf3856ad364e35_6.3.9600.16521_none_3f509afc8fd8dc06\idtsec.dll.
Successfully copied file C:\Users\T\AppData\Local\niemiro\Archive\amd64_idtsec.inf_31bf3856ad364e35_6.3.9600.16521_none_3f509afc8fd8dc06\idtsec.inf to C:\Windows\winsxs\amd64_idtsec.inf_31bf3856ad364e35_6.3.9600.16521_none_3f509afc8fd8dc06\idtsec.inf.

Successfully restored ownership for C:\Windows\winsxs\x86_ntprint.inf_31bf3856ad364e35_6.3.9600.16459_none_cfc5d4a4d62f9e7d\ntprint.inf
Successfully restored permissions on C:\Windows\winsxs\x86_ntprint.inf_31bf3856ad364e35_6.3.9600.16459_none_cfc5d4a4d62f9e7d\ntprint.inf
Successfully restored ownership for C:\Windows\winsxs\amd64_miradisp.inf_31bf3856ad364e35_6.3.9600.17031_none_4ed253d2ea7b3522
Successfully restored permissions on C:\Windows\winsxs\amd64_miradisp.inf_31bf3856ad364e35_6.3.9600.17031_none_4ed253d2ea7b3522
Successfully restored ownership for C:\Windows\winsxs\amd64_mdmnis2u.inf_31bf3856ad364e35_6.3.9600.17018_none_825fe32cceed3767
Successfully restored permissions on C:\Windows\winsxs\amd64_mdmnis2u.inf_31bf3856ad364e35_6.3.9600.17018_none_825fe32cceed3767
Successfully restored ownership for C:\Windows\winsxs\amd64_mdmnis1u.inf_31bf3856ad364e35_6.3.9600.17018_none_54f50e38b0fd5718
Successfully restored permissions on C:\Windows\winsxs\amd64_mdmnis1u.inf_31bf3856ad364e35_6.3.9600.17018_none_54f50e38b0fd5718
Successfully restored ownership for C:\Windows\winsxs\amd64_mdmgen.inf_31bf3856ad364e35_6.3.9600.17018_none_b927db67e369feb6
Successfully restored permissions on C:\Windows\winsxs\amd64_mdmgen.inf_31bf3856ad364e35_6.3.9600.17018_none_b927db67e369feb6
Successfully restored ownership for C:\Windows\winsxs\amd64_mdmcpq.inf_31bf3856ad364e35_6.3.9600.17018_none_6422921e888617b2
Successfully restored permissions on C:\Windows\winsxs\amd64_mdmcpq.inf_31bf3856ad364e35_6.3.9600.17018_none_6422921e888617b2
Successfully restored ownership for C:\Windows\winsxs\amd64_idtsec.inf_31bf3856ad364e35_6.3.9600.16521_none_3f509afc8fd8dc06
Successfully restored permissions on C:\Windows\winsxs\amd64_idtsec.inf_31bf3856ad364e35_6.3.9600.16521_none_3f509afc8fd8dc06
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 142 datablocks.
Finish time: 2022-07-10 11:21:28.468
Script hash: f4ONMe+oG6+UO9bIZdGt86Nibgy3ibzX4M7GDNAjxB8=
----------------------EOF-----------------------

 

[Treker]

logs just incase you want to check them.

 

[PeterJ]

Try to install KB2919355 again using Windows Update and report the result.
If it fails attach the file cbs.log to your next reply.

 

[Treker]

failed, logs attached thanks!

 

[Treker]

if you need anything else just let me know. I did try to install the Bluetooth drivers for my laptop - which for a moment clears out the 'unknown' items on the device manager, but then the install fails and the items are back on the 'unknown' list - not sure if this is related to my windows issues or not, but I can provide the driver package and logs.

 

[PeterJ]

'unknown' items on the device manager,

Provide a screenshot of that.

Attach the file C:\Windows\WindowsUpdate.log to your next reply.
Note: if the file is too big to upload to your next reply please upload via a service such as WeTransfer and just provide the download link.

Attach the file C:\Windows\INF\setupapi.dev.log to your next reply also.

 

[Treker]

Looks to be all directly related to my Bluetooth module, if I disable it, all the "other devices" go away.
If I remove the driver, remove the Bluetooth , fresh install. no other head sets etc paired, then I have this;





If I pair my head set, I get 3 additional unknowns; (it's a Bose Quiet Comfort 35)



Anywho - logs are attached

 

[PeterJ]

Install Update with DISM

1. Download the update MSU here: https://catalog.s.download.windowsu..._94a08e535c004b860e9434fbd1e2d293583620a2.msu
2. Copy the MSU file to a convenient location (such as C:\temp).
3. Click on the Start button and in the search box, type Command Prompt
4. When you see Command Prompt on the list, right-click on it and select Run as administrator
5. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   cd C:\temp
   replace C:\temp with your path if different
   
   expand windows8.1-kb3000850-x64_94a08e535c004b860e9434fbd1e2d293583620a2.msu -f:* C:\temp
   
   DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows8.1-kb3000850-x64.cab
   
   
6. You should receive the message:
   The operation completed successfully.
   Make sure to allow the computer to restart if prompted.
   
7. If you receive any other message:
   Post a screenshot of the Commandprompt window.
   Zip and attach the file C:\Windows\Logs\CBS\CBS.log

 

[Treker]

All good there, rebooting just to be safe.

 

[PeterJ]

Great.
Try to install KB2919355 again using Windows Update and report the result.
If it fails attach the file cbs.log to your next reply.

 

[Treker]

failed, logs attached

 

[PeterJ]

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFixScript.txt and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.

 

[Treker]

SFCFix version 3.0.2.1 by niemiro.
Start time: 2022-07-15 17:19:56.322
Microsoft Windows 8.1 Update 3 - amd64
Using .txt script file at C:\Users\T\Desktop\Windows Repairs\SFCFixScript.txt [0]




FileScan::
[0: 1] C:\Windows\System32\DriverStore\FileRepository\volume.inf_amd64_ad014cb4eed6e08e\volume.inf
File is untraceable.
Found: ii74X0l33L5Pgjl2x0lRxQ/9baoOY6y/Q+fjjGHLvws=
Version number not available.
Trace not available.



[1: 1] C:\Windows\WinSxS\amd64_volume.inf_31bf3856ad364e35_6.3.9600.18266_none_068c8881cffa3228\volume.inf
Expected: UNKNOWN Found: EZVdUrsCysgC+MNvIM08wEFRmi122oy+qG8lKsmFbJY=
Expected: 6.3.9600.18266 Found: Version number not available.
Failed to trace component amd64_volume.inf_31bf3856ad364e35_6.3.9600.18266_none_068c8881cffa3228 with return code -3.



[2: 1] C:\Windows\Inf\volume.inf
File is untraceable.
Found: ii74X0l33L5Pgjl2x0lRxQ/9baoOY6y/Q+fjjGHLvws=
Version number not available.
Trace not available.



[3: 1] C:\Windows\WinSxS\amd64_volume.inf_31bf3856ad364e35_6.3.9600.17041_none_069d39e3cfee67a4\volume.inf
Expected: UNKNOWN Found: uB8KmBak8Zu5c4RNHkHMwAWnSB5q1A+XELu+WwVWYcQ=
Expected: 6.3.9600.17041 Found: Version number not available.
Successfully traced component amd64_volume.inf_31bf3856ad364e35_6.3.9600.17041_none_069d39e3cfee67a4.
Package_25_for_KB2955164~31bf3856ad364e35~amd64~~6.3.1.3.2955164-25_neutral_GDR4



[4: 1] C:\Windows\WinSxS\amd64_volume.inf_31bf3856ad364e35_6.3.9600.17215_none_06c1ae9bcfd2737b\volume.inf
Expected: UNKNOWN Found: OQZgupKP2U241o30b21ISYSqinkO7GjKj/PrHEgOG/A=
Expected: 6.3.9600.17215 Found: Version number not available.
Failed to trace component amd64_volume.inf_31bf3856ad364e35_6.3.9600.17215_none_06c1ae9bcfd2737b with return code -3.



[5: 1] C:\Windows\WinSxS\amd64_volume.inf_31bf3856ad364e35_6.3.9600.17031_none_06a809cfcfe64bb3\volume.inf
Expected: UNKNOWN Found: yy7IaBMkvzUFJKzVfG/1NRYNU+T3aV3OyUPnb81sSB8=
Expected: 6.3.9600.17031 Found: Version number not available.
Successfully traced component amd64_volume.inf_31bf3856ad364e35_6.3.9600.17031_none_06a809cfcfe64bb3.
Package_27_for_KB2919355~31bf3856ad364e35~amd64~~6.3.1.14.2919355-32_neutral_GDR4



[6: 1] C:\Windows\WinSxS\amd64_volume.inf_31bf3856ad364e35_6.3.9600.16384_none_0675178bd00c0141\volume.inf
Expected: UNKNOWN Found: WnMEwMlip3mpnkhkvTDMvV+iCS0A+Yu17qfI2CaaJDU=
Expected: 6.3.9600.16384 Found: Version number not available.
Successfully traced component amd64_volume.inf_31bf3856ad364e35_6.3.9600.16384_none_0675178bd00c0141.
Microsoft-Windows-Common-Drivers-Package-minkernel~31bf3856ad364e35~amd64~~6.3.9600.16384.INF_acpi



[7: 1] C:\Users\T\Desktop\Windows Repairs\SXS\amd64_volume.inf_31bf3856ad364e35_6.3.9600.17215_none_06c1ae9bcfd2737b\volume.inf
File is untraceable.
Found: OQZgupKP2U241o30b21ISYSqinkO7GjKj/PrHEgOG/A=
Version number not available.
Trace not available.



[8: 1] C:\Windows\SoftwareDistribution.old\Download\da8ddec80196bb3be480a32189d6190a\amd64_volume.inf_31bf3856ad364e35_6.3.9600.16523_none_06b4fa95cfdc3a92\volume.inf
File is untraceable.
Found: ii74X0l33L5Pgjl2x0lRxQ/9baoOY6y/Q+fjjGHLvws=
Version number not available.
Trace not available.



[9: 1] C:\Windows\WinSxS\amd64_volume.inf_31bf3856ad364e35_6.3.9600.16523_none_06b4fa95cfdc3a92\volume.inf
Expected: UNKNOWN Found: ii74X0l33L5Pgjl2x0lRxQ/9baoOY6y/Q+fjjGHLvws=
Expected: 6.3.9600.16523 Found: Version number not available.
Failed to trace component amd64_volume.inf_31bf3856ad364e35_6.3.9600.16523_none_06b4fa95cfdc3a92 with return code -3.
FileScan:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 142 datablocks.
Finish time: 2022-07-15 17:20:06.749
Script hash: WhCF0Jd2yATE4yQzoHeaWkO8ttHFLv1G1Ul8EauCEko=
----------------------EOF-----------------------

 

[PeterJ]

Please do following:

1. Click on the Start button and in the search box, type CMD
2. When CMD is listed above, right-click on it and select Run as administrator
3. When Command Prompt opens, copy and paste the following commands into it, press enter after each.
   
   

   del C:\Windows\System32\DriverStore\FileRepository\volume.inf_amd64_ad014cb4eed6e08e\volume.inf

   fsutil hardlink create C:\Windows\System32\DriverStore\FileRepository\volume.inf_amd64_ad014cb4eed6e08e\volume.inf C:\Windows\WinSxS\amd64_volume.inf_31bf3856ad364e35_6.3.9600.18266_none_068c8881cffa3228\volume.inf

Take a screenshot of the Command Prompt. Read this on how to take a screenshot.
Upload the image file to a file-sharing site and post the downloadlink.

Check Windows Update again and report the result.

 

[Treker]

access denied