Problem with windows update - now boots to black screen with cursor. SFC & DISM no longer work. Can't repair.

Add Missing Package
1. Click the Start button and type cmd in the search box.
2. Right-click on the cmd that comes up and select Run as administrator.
3. Once you are at the command prompt, copy/paste the following line and press enter.
pnputil -a C:\Windows\WinSxS\amd64_prnms002.inf_31bf3856ad364e35_6.3.9600.19811_none_434d3a308e82feb1\prnms002.inf

4. You will likely receive a prompt that the publisher of the driver cannot be verified. Please install the driver anyway as this message is normal.
 
Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.

Step 2:
Restart the machine then try to install KB5022352.
If it fails, attach the files C:\Windows\Logs\CBS\cbs.log and C:\Windows\INF\setupapi.dev.log.
 

Attachments

Add Missing Package
1. Click the Start button and type cmd in the search box.
2. Right-click on the cmd that comes up and select Run as administrator.
3. Once you are at the command prompt, copy/paste the following line and press enter.
pnputil -a C:\Windows\WinSxS\amd64_prnms002.inf_31bf3856ad364e35_6.3.9600.19811_none_434d3a308e82feb1\prnms002.inf

4. You will likely receive a prompt that the publisher of the driver cannot be verified. Please install the driver anyway as this message is normal.
 
Great.
Restart the machine then try to install KB5022352 again.
If it fails, attach the files C:\Windows\Logs\CBS\cbs.log and C:\Windows\INF\setupapi.dev.log.
 
Attach the files C:\Windows\Logs\CBS\cbs.log and C:\Windows\INF\setupapi.dev.log.
 
Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.

Step 2:
1. Click the Start button and type cmd in the search box.
2. Right-click on the cmd that comes up and select Run as administrator.
3. Once you are at the command prompt, copy/paste the following line and press enter.
pnputil -a C:\Windows\WinSxS\amd64_wvmbus.inf_31bf3856ad364e35_6.3.9600.17415_none_2a8ba0867dc4d155\wvmbus.inf

4. You will likely receive a prompt that the publisher of the driver cannot be verified. Please install the driver anyway as this message is normal.
 

Attachments

I did notice the file was blue when looking in the folder, it says it compressed, but it won't let me un-compress it, access denied.

Also says I need to unblock as it came from another computer, but this seems not to change the outcome.

1692251446121.png

1692251477089.png
 
Restart the machine.
Try to install KB3000850 again.
If it fails attach the files C:\Windows\Logs\CBS\cbs.log and C:\Windows\INF\setupapi.dev.log.
 
Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.

Step 2:
1. Click the Start button and type cmd in the search box.
2. Right-click on the cmd that comes up and select Run as administrator.
3. Once you are at the command prompt, copy/paste the following line and press enter.
pnputil -a C:\Windows\WinSxS\amd64_wstorflt.inf_31bf3856ad364e35_6.3.9600.17415_none_b19ee981ec0aa36e\wstorflt.inf

4. You will likely receive a prompt that the publisher of the driver cannot be verified. Please install the driver anyway as this message is normal.
 

Attachments

Restart the machine.
Try to install KB3000850 again.
If it fails attach the files C:\Windows\Logs\CBS\cbs.log and C:\Windows\INF\setupapi.dev.log.
 
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