[SOLVED] problems related to Internet Explorer dlls

It installed successfully but it did not change anything.
The change may not be noticeable.


Install Update with DISM
  1. Download the update MSU here: http://download.windowsupdate.com/c..._92202202c3dee2f713f67adf6622851b998c6780.msu
  2. Copy the MSU file to a convenient location (such as C:\temp).
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator
  5. When command prompt opens, copy and paste the following commands into it, press enter after each

    cd C:\temp

    replace C:\temp with your path if different

    expand windows6.1-kb4555449-x64_92202202c3dee2f713f67adf6622851b998c6780.msu -f:* C:\temp

    DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4555449-x64.cab
  6. You should receive the message:
    The operation completed successfully.
    Make sure to allow the computer to restart if prompted.
  7. If you receive any other message:
    Post a screenshot of the Commandprompt window.
    Zip and attach the file C:\Windows\Logs\CBS\CBS.log
 
Okay, then I was thinking the same.
Please install the update in message #42 and report the result.
Please provide a downloadlink for ForgeUI.
 
Provide the Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to Gofile or WeTransfer and just provide the link here.


Option#2 (only if you are unable to follow the previous instructions)

  • Please download the Freeware RegBak from here: Acelogix Software - Download products
    You will find it at the bottom of the page that the link brings you to.
  • Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
  • Click the New Backup button. Accept the defaults and simply click Start.
  • When it says Finished successfully, click the Close button.
  • This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
  • This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS.
  • Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
  • Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder.
  • Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Gofile or WeTransfer and then just provide the link in your reply.
  • You can close any open windows you have as well as the RegBak program now.
 
It looks like the update mentioned in message #42 wasn't installed completely.

Install Update with DISM
  1. Download the update MSU here: http://download.windowsupdate.com/c..._92202202c3dee2f713f67adf6622851b998c6780.msu
  2. Copy the MSU file to a convenient location (such as C:\temp).
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator
  5. When command prompt opens, copy and paste the following commands into it, press enter after each

    cd C:\temp
    replace C:\temp with your path if different

    expand windows6.1-kb4555449-x64_92202202c3dee2f713f67adf6622851b998c6780.msu -f:* C:\temp

    DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4555449-x64.cab

  6. You should receive the message:
    The operation completed successfully.
    Make sure to allow the computer to restart if prompted.
  7. If you receive any other message:
    Post a screenshot of the Commandprompt window.
    Zip and attach the file C:\Windows\Logs\CBS\CBS.log
 
Step 1:
Install Update with DISM
  1. Download the update MSU here: http://download.windowsupdate.com/d..._2798f0d248e08c292076980d2b954e6e1f2c8f99.msu
  2. Copy the MSU file to a convenient location (such as C:\temp).
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator
  5. When command prompt opens, copy and paste the following commands into it, press enter after each

    cd C:\temp
    replace C:\temp with your path if different

    expand windows6.1-kb4592510-x64_2798f0d248e08c292076980d2b954e6e1f2c8f99.msu -f:* C:\temp

    DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4592510-x64.cab

  6. You should receive the message:
    The operation completed successfully.
    Make sure to allow the computer to restart if prompted.
  7. If you receive any other message:
    Post a screenshot of the Commandprompt window.
    Zip and attach the file C:\Windows\Logs\CBS\CBS.log

Step 2:
Restart the computer.
Check Windows Update again and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.
 
FRST Search
  1. Click the Start button and choose Control Panel.
  2. In the upper right corner ensure the View by: is set to Category.
  3. Select the Programs group.
  4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog.
    Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open.
  5. Right-click on the file FRST64.exe and choose Run as administrator.
  6. Copy and paste SearchAll:api-ms-win-downlevel-advapi32-l1-1-0 into the Search box and click the Search Files button.
  7. When the scan is complete, a message will display that 'Search.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'Search.txt' to your next reply.
  8. You may close any remaining open windows now.
 
I haven't found the source of the missing files yet. They could be part of Windows 7 or SP1.

FRST Search
  1. Click the Start button and choose Control Panel.
  2. In the upper right corner ensure the View by: is set to Category.
  3. Select the Programs group.
  4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog.
    Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open.
  5. Right-click on the file FRST64.exe and choose Run as administrator.
  6. Copy and paste SearchAll:api-ms-win-core-console-l1-1-0 into the Search box and click the Search Files button.
  7. When the scan is complete, a message will display that 'Search.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'Search.txt' to your next reply.
  8. You may close any remaining open windows now.

When available attach the file C:\Windows\IE11_main.log to your next reply.
 
Last edited:
The following fix will place the missing files to the correct folders.

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.

Step 2:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Attach the logfile Fixlog.txt to your next reply.

Step 3:
Does that solve the problem related to ForgeUI ?
If not we may need to add some registry keys as well.
 

Attachments

(Thanks again for spending so much time and effort trying to help me.)

SFCFix.txt:
SFCFix version 3.0.2.1 by niemiro.
Start time: 2024-08-25 02:25:15.222
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Gros2\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs

Successfully created directory tree \\?\C:\Windows\winsxs\x86_microsoft-windows-downlevelapisets-shell_31bf3856ad364e35_7.1.7601.16492_none_cf025cff09637994.
Successfully created directory tree \\?\C:\Windows\winsxs\x86_microsoft-windows-downlevelapisets-com_31bf3856ad364e35_7.1.7601.16492_none_fef2c6755a84ce37.
Successfully created directory tree \\?\C:\Windows\winsxs\x86_microsoft-windows-downlevelapisets-base_31bf3856ad364e35_7.1.7601.16492_none_c2b7d547f57dc081.
Successfully created directory tree \\?\C:\Windows\winsxs\x86_microsoft-windows-d..evelapisets-windows_31bf3856ad364e35_7.1.7601.16492_none_862b61bc350b5a4b.
Successfully created directory tree \\?\C:\Windows\winsxs\amd64_microsoft-windows-downlevelapisets-shell_31bf3856ad364e35_7.1.7601.16492_none_2b20f882c1c0eaca.
Successfully created directory tree \\?\C:\Windows\winsxs\amd64_microsoft-windows-downlevelapisets-com_31bf3856ad364e35_7.1.7601.16492_none_5b1161f912e23f6d.
Successfully created directory tree \\?\C:\Windows\winsxs\amd64_microsoft-windows-downlevelapisets-base_31bf3856ad364e35_7.1.7601.16492_none_1ed670cbaddb31b7.
Successfully created directory tree \\?\C:\Windows\winsxs\amd64_microsoft-windows-d..evelapisets-windows_31bf3856ad364e35_7.1.7601.16492_none_e249fd3fed68cb81.

Successfully copied file C:\Users\Gros2\AppData\Local\niemiro\Archive\x86_microsoft-windows-downlevelapisets-shell_31bf3856ad364e35_7.1.7601.16492_none_cf025cff09637994\api-ms-win-downlevel-shell32-l1-1-0.dll to C:\Windows\winsxs\x86_microsoft-windows-downlevelapisets-shell_31bf3856ad364e35_7.1.7601.16492_none_cf025cff09637994\api-ms-win-downlevel-shell32-l1-1-0.dll.
Successfully copied file C:\Users\Gros2\AppData\Local\niemiro\Archive\x86_microsoft-windows-downlevelapisets-shell_31bf3856ad364e35_7.1.7601.16492_none_cf025cff09637994\api-ms-win-downlevel-shlwapi-l1-1-0.dll to C:\Windows\winsxs\x86_microsoft-windows-downlevelapisets-shell_31bf3856ad364e35_7.1.7601.16492_none_cf025cff09637994\api-ms-win-downlevel-shlwapi-l1-1-0.dll.
Successfully copied file C:\Users\Gros2\AppData\Local\niemiro\Archive\x86_microsoft-windows-downlevelapisets-shell_31bf3856ad364e35_7.1.7601.16492_none_cf025cff09637994\api-ms-win-downlevel-shlwapi-l2-1-0.dll to C:\Windows\winsxs\x86_microsoft-windows-downlevelapisets-shell_31bf3856ad364e35_7.1.7601.16492_none_cf025cff09637994\api-ms-win-downlevel-shlwapi-l2-1-0.dll.
Successfully copied file C:\Users\Gros2\AppData\Local\niemiro\Archive\x86_microsoft-windows-downlevelapisets-shell_31bf3856ad364e35_7.1.7601.16492_none_cf025cff09637994\api-ms-win-downlevel-version-l1-1-0.dll to C:\Windows\winsxs\x86_microsoft-windows-downlevelapisets-shell_31bf3856ad364e35_7.1.7601.16492_none_cf025cff09637994\api-ms-win-downlevel-version-l1-1-0.dll.
Successfully copied file C:\Users\Gros2\AppData\Local\niemiro\Archive\x86_microsoft-windows-downlevelapisets-com_31bf3856ad364e35_7.1.7601.16492_none_fef2c6755a84ce37\api-ms-win-downlevel-ole32-l1-1-0.dll to C:\Windows\winsxs\x86_microsoft-windows-downlevelapisets-com_31bf3856ad364e35_7.1.7601.16492_none_fef2c6755a84ce37\api-ms-win-downlevel-ole32-l1-1-0.dll.
Successfully copied file C:\Users\Gros2\AppData\Local\niemiro\Archive\x86_microsoft-windows-downlevelapisets-base_31bf3856ad364e35_7.1.7601.16492_none_c2b7d547f57dc081\api-ms-win-downlevel-advapi32-l1-1-0.dll to C:\Windows\winsxs\x86_microsoft-windows-downlevelapisets-base_31bf3856ad364e35_7.1.7601.16492_none_c2b7d547f57dc081\api-ms-win-downlevel-advapi32-l1-1-0.dll.
Successfully copied file C:\Users\Gros2\AppData\Local\niemiro\Archive\x86_microsoft-windows-downlevelapisets-base_31bf3856ad364e35_7.1.7601.16492_none_c2b7d547f57dc081\api-ms-win-downlevel-advapi32-l2-1-0.dll to C:\Windows\winsxs\x86_microsoft-windows-downlevelapisets-base_31bf3856ad364e35_7.1.7601.16492_none_c2b7d547f57dc081\api-ms-win-downlevel-advapi32-l2-1-0.dll.
Successfully copied file C:\Users\Gros2\AppData\Local\niemiro\Archive\x86_microsoft-windows-downlevelapisets-base_31bf3856ad364e35_7.1.7601.16492_none_c2b7d547f57dc081\api-ms-win-downlevel-normaliz-l1-1-0.dll to C:\Windows\winsxs\x86_microsoft-windows-downlevelapisets-base_31bf3856ad364e35_7.1.7601.16492_none_c2b7d547f57dc081\api-ms-win-downlevel-normaliz-l1-1-0.dll.
Successfully copied file C:\Users\Gros2\AppData\Local\niemiro\Archive\x86_microsoft-windows-d..evelapisets-windows_31bf3856ad364e35_7.1.7601.16492_none_862b61bc350b5a4b\api-ms-win-downlevel-user32-l1-1-0.dll to C:\Windows\winsxs\x86_microsoft-windows-d..evelapisets-windows_31bf3856ad364e35_7.1.7601.16492_none_862b61bc350b5a4b\api-ms-win-downlevel-user32-l1-1-0.dll.
Successfully copied file C:\Users\Gros2\AppData\Local\niemiro\Archive\amd64_microsoft-windows-downlevelapisets-shell_31bf3856ad364e35_7.1.7601.16492_none_2b20f882c1c0eaca\api-ms-win-downlevel-shell32-l1-1-0.dll to C:\Windows\winsxs\amd64_microsoft-windows-downlevelapisets-shell_31bf3856ad364e35_7.1.7601.16492_none_2b20f882c1c0eaca\api-ms-win-downlevel-shell32-l1-1-0.dll.
Successfully copied file C:\Users\Gros2\AppData\Local\niemiro\Archive\amd64_microsoft-windows-downlevelapisets-shell_31bf3856ad364e35_7.1.7601.16492_none_2b20f882c1c0eaca\api-ms-win-downlevel-shlwapi-l1-1-0.dll to C:\Windows\winsxs\amd64_microsoft-windows-downlevelapisets-shell_31bf3856ad364e35_7.1.7601.16492_none_2b20f882c1c0eaca\api-ms-win-downlevel-shlwapi-l1-1-0.dll.
Successfully copied file C:\Users\Gros2\AppData\Local\niemiro\Archive\amd64_microsoft-windows-downlevelapisets-shell_31bf3856ad364e35_7.1.7601.16492_none_2b20f882c1c0eaca\api-ms-win-downlevel-shlwapi-l2-1-0.dll to C:\Windows\winsxs\amd64_microsoft-windows-downlevelapisets-shell_31bf3856ad364e35_7.1.7601.16492_none_2b20f882c1c0eaca\api-ms-win-downlevel-shlwapi-l2-1-0.dll.
Successfully copied file C:\Users\Gros2\AppData\Local\niemiro\Archive\amd64_microsoft-windows-downlevelapisets-shell_31bf3856ad364e35_7.1.7601.16492_none_2b20f882c1c0eaca\api-ms-win-downlevel-version-l1-1-0.dll to C:\Windows\winsxs\amd64_microsoft-windows-downlevelapisets-shell_31bf3856ad364e35_7.1.7601.16492_none_2b20f882c1c0eaca\api-ms-win-downlevel-version-l1-1-0.dll.
Successfully copied file C:\Users\Gros2\AppData\Local\niemiro\Archive\amd64_microsoft-windows-downlevelapisets-com_31bf3856ad364e35_7.1.7601.16492_none_5b1161f912e23f6d\api-ms-win-downlevel-ole32-l1-1-0.dll to C:\Windows\winsxs\amd64_microsoft-windows-downlevelapisets-com_31bf3856ad364e35_7.1.7601.16492_none_5b1161f912e23f6d\api-ms-win-downlevel-ole32-l1-1-0.dll.
Successfully copied file C:\Users\Gros2\AppData\Local\niemiro\Archive\amd64_microsoft-windows-downlevelapisets-base_31bf3856ad364e35_7.1.7601.16492_none_1ed670cbaddb31b7\api-ms-win-downlevel-advapi32-l1-1-0.dll to C:\Windows\winsxs\amd64_microsoft-windows-downlevelapisets-base_31bf3856ad364e35_7.1.7601.16492_none_1ed670cbaddb31b7\api-ms-win-downlevel-advapi32-l1-1-0.dll.
Successfully copied file C:\Users\Gros2\AppData\Local\niemiro\Archive\amd64_microsoft-windows-downlevelapisets-base_31bf3856ad364e35_7.1.7601.16492_none_1ed670cbaddb31b7\api-ms-win-downlevel-advapi32-l2-1-0.dll to C:\Windows\winsxs\amd64_microsoft-windows-downlevelapisets-base_31bf3856ad364e35_7.1.7601.16492_none_1ed670cbaddb31b7\api-ms-win-downlevel-advapi32-l2-1-0.dll.
Successfully copied file C:\Users\Gros2\AppData\Local\niemiro\Archive\amd64_microsoft-windows-downlevelapisets-base_31bf3856ad364e35_7.1.7601.16492_none_1ed670cbaddb31b7\api-ms-win-downlevel-normaliz-l1-1-0.dll to C:\Windows\winsxs\amd64_microsoft-windows-downlevelapisets-base_31bf3856ad364e35_7.1.7601.16492_none_1ed670cbaddb31b7\api-ms-win-downlevel-normaliz-l1-1-0.dll.
Successfully copied file C:\Users\Gros2\AppData\Local\niemiro\Archive\amd64_microsoft-windows-d..evelapisets-windows_31bf3856ad364e35_7.1.7601.16492_none_e249fd3fed68cb81\api-ms-win-downlevel-user32-l1-1-0.dll to C:\Windows\winsxs\amd64_microsoft-windows-d..evelapisets-windows_31bf3856ad364e35_7.1.7601.16492_none_e249fd3fed68cb81\api-ms-win-downlevel-user32-l1-1-0.dll.

Successfully restored ownership for C:\Windows\winsxs
Successfully restored permissions on C:\Windows\winsxs
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 4 datablocks.
Finish time: 2024-08-25 02:25:20.118
Script hash: Nr5BgFZrySJjgmFhd3wbGhb8dFtE1E2AR2ErrTDD0qM=
----------------------EOF-----------------------

2. There are some "Error: access denied" in Fixlog.txt. :\

3. Unfortunately no, the same files are still missing.
 

Attachments

The first step looks normal. The second somehow failed causing the problem to persist.
Please do following:

  1. Click on the Start button and in the search box, type CMD
  2. When CMD is listed above, right-click on it and select Run as administrator
  3. When Command Prompt opens, copy and paste the following command into it, then press enter.

    Code:
    fsutil hardlink create c:\windows\system32\api-ms-win-downlevel-user32-l1-1-0.dll c:\windows\winsxs\amd64_microsoft-windows-d..evelapisets-windows_31bf3856ad364e35_7.1.7601.16492_none_e249fd3fed68cb81\api-ms-win-downlevel-user32-l1-1-0.dll
Provide a screenshot of the Command Prompt window.
 
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFixScript.txt and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.
 

Attachments

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