[SOLVED] random BSOD

Hi,

Visit HP's website and update all of your drivers to their latest versions. We're seeing another PAGE_FAULT_IN_NONPAGED_AREA (50) here, so let's also try chkdsk:

start>search bar>type cmd right click and select run as admin

Elevated CMD should now be opened, type the following:

chkdsk x: /f /r

x implies your drive letter, so if your hard drive in question is letter c, it would be:

chkdsk c: /f /r

Restart system and let chkdsk run.
Click to expand...

Regards,

Patrick
 
Hello,

I already did chkdsk and took almost two hours. I am still encountering BSOD.

minidump(6).rar

here is the link to minidumps. All drivers are updated from HP's website except for AMD, I got it from AMD website. Windows is updated. Thank you sir!
 
Hi,

How did the chkdsk results turn out?

Would you mind attaching a perfmon report?

run a cmd as admin and type perfmon /report and attach it here, please

Regards,

Patrick
 
Hi,

You can use a website such as Skydrive to upload it to and then paste that link here.

Regards,

Patrick
 
Hello,

here is the link to mediafire..I hope I'm doing this right. :)

Thank you!

EDIT: PERMON HTML now attached to post. ESET flagged mediafire; could not download.
 

Attachments

Last edited by a moderator:
Holding off on the perfmon report diagnosis, going to get a second opinion.

For the chkdsk results:

1. Start > Search > Run
2. Once in run box, type powershell.exe
3. Once in powershell, paste the following command:

Code: 
get-winevent -FilterHashTable @{logname="Application"; id="1001"}| ?{$_.providername –match "wininit"} | fl timecreated, message | out-file Desktop\CHKDSKResults.txt

There will now be a .txt file on your Desktop, this is the LOG created from when you ran chkdsk. Please attach that here.

Regards,

Patrick
 
Strange, it seems to have output .tx and not .txt. I tried renaming the extension, but there's no information showing up.

Can you try running the command one more time and see if it outputs a .txt rather than a .tx?

If not, I am going to have to ask you to dreadfully run chkdsk again. I'd like to see the results, especially since you mentioned it took a whole two hours. That's fairly unusual.

Regards,

Patrick
 
should I run chkdsk /f /r? or just the /f..cause I noticed it would run for a long time like 2 hours with /r.. :)
 
chkdsk /f fixes errors on the disk

chkdsk /r locates bad sectors and recovers readable information (implies f, basically)

Do a chkdsk /r

If it takes TWO HOURS, it may be because we have problems, and that's why I'd like to see the log. Hopefully it won't take that long this time though.

Regards,

Patrick
 
Okay I'm going to do chkdsk C: /r hope it doesn't take too ling since I dont have much files in this laptop. :)
 
Great, thanks.

In regards to the perfmon report, when chkdsk is finished, do the following:

1. Start > Computer (right click > properties)

2. Once inside System window, click Windows Experience Index

3. Run the assessment tool from the following page

4. Once finished, run a cmd as admin and type perfmon /report again and attach it here, please.

Regards,

Patrick
 
Okay, thanks for the perfmon. Will get back to you in that.

In regards to the chkdsk, it's not giving information again:

TimeCreated : 7/6/2013 2:09:41 PM
Message :

TimeCreated : 7/4/2013 10:03:39 PM
Message :
Click to expand...

Hmm, okay, let's try this way. Open up Event Viewer and on the left should be Custom Views, Windows Logs, etc. Click the drop-down on Windows Logs and select Application. There should be a very recent log in Application with the Level as 'Information' and the Source as 'Chkdsk'. If you've found it, click it and copy & paste the info it has in the General box.

Regards,

Patrick
 
I think I found it..searching the internet I found that instead of chkdsk as source I could use wininit. I don't know if this is what you are looking for but I'll paste it anyway :D





Checking file system on C:
The type of the file system is NTFS.


A disk check has been scheduled.
Windows will now check the disk.


CHKDSK is verifying files (stage 1 of 5)...
230400 file records processed. File verification completed.
1351 large file records processed. 0 bad file records processed.
CHKDSK is verifying indexes (stage 2 of 5)...
287000 index entries processed. Index verification completed.
0 unindexed files scanned. 0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 5)...
Cleaning up 62 unused index entries from index $SII of file 0x9.
Cleaning up 62 unused index entries from index $SDH of file 0x9.
Cleaning up 62 unused security descriptors.
Security descriptor verification completed.
28301 data files processed. CHKDSK is verifying Usn Journal...
35707720 USN bytes processed. Usn Journal verification completed.


CHKDSK is verifying file data (stage 4 of 5)...
230384 files processed. File data verification completed.


CHKDSK is verifying free space (stage 5 of 5)...
110712304 free clusters processed. Free space verification is complete.


Windows has scanned the file system and found no problems.
No further action is required.


487844863 KB total disk space.
44568088 KB in 140278 files.
80756 KB in 28302 indexes.
0 KB in bad sectors.
346803 KB in use by the system.
65536 KB occupied by the log file.
442849216 KB available on disk.


4096 bytes in each allocation unit.
121961215 total allocation units on disk.
110712304 allocation units available on disk.


Internal Info:
00 84 03 00 8f 92 02 00 86 b0 04 00 00 00 00 00 ................
9d 00 00 00 1b 00 00 00 00 00 00 00 00 00 00 00 ................
00 00 ab 2a 5b 00 00 00 04 00 00 00 00 00 00 00 ...*[...........


Windows has finished checking your disk.
Please wait while your computer restarts.
 
Thanks!

Well, chkdsk checks out. Looks good. Do you have any very recent dumps to attach so I can see where we should go from here? In regards to the perfmon report, I am waiting for a second opinion before I go further with that.

Regards,

Patrick
 

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