Server 2016 - Windows Update Error Code 0x8007371

[leoleo]

result

 

[Sysnative Windows Update]

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

 

[leoleo]

logs

 

[Sysnative Windows Update]

Next.

 

[leoleo]

Now at each update attempt it asks for the restart of the server but the updates are not installed

 

[Sysnative Windows Update]

Can you provide more info about what happens? Is there an error message?

 

[leoleo]

After the reboot, report the non-installation of updates and refer to the history.
A new search, proposes updates again

 

[Sysnative Windows Update]

Attach C:\Windows\Inf\setupapi.dev.log.

 

[leoleo]

log

 

[Sysnative Windows Update]

Can you export your CBS folder?

 

[leoleo]

CBS folder
CBS.zip (14.28MB) - SendSpace.com

 

[Sysnative Windows Update]

Please try installing the following: http://download.windowsupdate.com/d..._4660e9135b9de2ec006aee76499588d729fbbc60.msu

 

[leoleo]

It is already installed

 

[Sysnative Windows Update]

Install Update with DISM

1. Download this update and save to your desktop. The file name will be Windows10.0-KB4521858-x64.cab.zip.
2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
3. Click on the Start button and in the search box, type Command Prompt
4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
5. Copy and paste the following command into the command prompt window and press enter.
   
   dism /online /add-package /packagepath:%userprofile%\desktop\Windows10.0-KB4521858-x64.cab
6. You should receive the message:
   The operation completed successfully.
   Restart Windows to complete this operation. <---You may not get this line.
   Do you want to restart the computer now (Y/N)? <---You may not get this line.

Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log

Note: If you get the message that no packages that require processing were found, use the following command instead:

dism /online /add-package /packagepath:%userprofile%\desktop\Windows10.0-KB4521858-x64.cab\Windows10.0-KB4521858-x64.cab

If successful, retry one of the updates that failed and attach CBS.log if it fails again.

 

[leoleo]

not possible, error

 

[Sysnative Windows Update]

Attach CBS.log.

 

[leoleo]

log

 

[Sysnative Windows Update]

Let's fix this manually.

 

[leoleo]

logs

 

[Sysnative Windows Update]

Next.