Alright so according to the CBS.log, the files are still corrupt, so we'll fix them. I have a new FRST fix ready.
Farbar Recovery Scan Tool (FRST) - Fix mode
Follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply.
Right-click on your Desktop, select New and click on Text Document. Name it fixlist (make sure it's a .txt file) and press on Enter;
Open the file you just created and copy/paste the content below in it, then save it (Ctrl + S);
I've also got a file on my desktop named perms..... what is that for???
Fix result of Farbar Recovery Scan Tool (x64) Version: 13-07-2016 02
Ran by melen (2016-07-15 09:31:40) Run:4
Running from C:\Users\melen\Desktop
Loaded Profiles: melen (Available Profiles: melen)
Boot Mode: Normal
==============================================
"c:\windows\winsxs\amd64_microsoft-windows-videosamples_31bf3856ad364e35_6.1.7600.16385_none_51a21f033003affd" => was unlocked
"C:\Windows\WinSxS\amd64_microsoft-windows-videosamples_31bf3856ad364e35_6.1.7600.16385_none_51a21f033003affd\desktop.ini" => not found
C:\ReplacementFiles\amd64_microsoft-windows-videosamples_31bf3856ad364e35_6.1.7600.16385_none_51a21f033003affd\desktop.ini copied successfully to C:\Windows\WinSxS\amd64_microsoft-windows-videosamples_31bf3856ad364e35_6.1.7600.16385_none_51a21f033003affd\desktop.ini
"C:\Windows\WinSxS\amd64_microsoft-windows-videosamples_31bf3856ad364e35_6.1.7600.16385_none_51a21f033003affd\Wildlife.wmv" => not found
C:\ReplacementFiles\amd64_microsoft-windows-videosamples_31bf3856ad364e35_6.1.7600.16385_none_51a21f033003affd\Wildlife.wmv copied successfully to C:\Windows\WinSxS\amd64_microsoft-windows-videosamples_31bf3856ad364e35_6.1.7600.16385_none_51a21f033003affd\Wildlife.wmv
c:\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b: The system cannot find the file specified.
Successfully processed 0 files; Failed processing 1 files
========= End ofCMD: =========
"c:\windows\winsxs\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b" => was unlocked
"C:\Windows\WinSxS\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\desktop.ini" => not found
C:\ReplacementFiles\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\desktop.ini copied successfully to C:\Windows\WinSxS\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\desktop.ini
"C:\Windows\WinSxS\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Kalimba.mp3" => not found
C:\ReplacementFiles\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Kalimba.mp3 copied successfully to C:\Windows\WinSxS\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Kalimba.mp3
"Replace: "C:\ReplacementFiles\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Maid with the Flaxen Hair.mp3" "C:\Windows\WinSxS\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Maid with the Flaxen Hair.mp3" -> not found => Could not replace C:\Windows\WinSxS\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Kalimba.mp3
"Replace: "C:\ReplacementFiles\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Sleep Away.mp3" "C:\Windows\WinSxS\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Sleep Away.mp3" -> not found => Could not replace C:\Windows\WinSxS\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Kalimba.mp3
"c:\windows\winsxs\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4" => was unlocked
"C:\Windows\WinSxS\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_480_5sec_6mbps_h264.mp4" => not found
C:\ReplacementFiles\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_480_5sec_6mbps_h264.mp4 copied successfully to C:\Windows\WinSxS\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_480_5sec_6mbps_h264.mp4
"C:\Windows\WinSxS\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_480i_5sec_6mbps_new.mpg" => not found
C:\ReplacementFiles\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_480i_5sec_6mbps_new.mpg copied successfully to C:\Windows\WinSxS\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_480i_5sec_6mbps_new.mpg
"C:\Windows\WinSxS\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_480p_5sec_6mbps_new.mpg" => not found
C:\ReplacementFiles\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_480p_5sec_6mbps_new.mpg copied successfully to C:\Windows\WinSxS\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_480p_5sec_6mbps_new.mpg
"C:\Windows\WinSxS\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_1080_5sec_10mbps_h264.mp4" => not found
C:\ReplacementFiles\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_1080_5sec_10mbps_h264.mp4 copied successfully to C:\Windows\WinSxS\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_1080_5sec_10mbps_h264.mp4
"C:\Windows\WinSxS\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_1080_5sec_MPEG2_HD_15mbps.mpg" => not found
C:\ReplacementFiles\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_1080_5sec_MPEG2_HD_15mbps.mpg copied successfully to C:\Windows\WinSxS\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_1080_5sec_MPEG2_HD_15mbps.mpg
"C:\Windows\WinSxS\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_1080_5sec_VC1_15mbps.wmv" => not found
C:\ReplacementFiles\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_1080_5sec_VC1_15mbps.wmv copied successfully to C:\Windows\WinSxS\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\Clip_1080_5sec_VC1_15mbps.wmv
"C:\Windows\WinSxS\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\winsat.wmv" => not found
C:\ReplacementFiles\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\winsat.wmv copied successfully to C:\Windows\WinSxS\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\winsat.wmv
"C:\Windows\WinSxS\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\winsatencode.wmv" => not found
C:\ReplacementFiles\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\winsatencode.wmv copied successfully to C:\Windows\WinSxS\amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4\winsatencode.wmv
Just want you to know that my internet provider will be doing some repairs in my neighborhood and I might have my internet connection down for a day or two just in case I don't respond to you. If this happens you know why I haven't responded. As soon as I get my connection back I will message you... just in case this situation does happen.
The perms file can be deleted. It was used to store file and folder permissions during the fix. Let's see if the replacements were accepted. Let's run SFC again.
System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;
On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
Run as Administrator
On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
On Windows 8.1 and Windows 10, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
Enter the command below and press on Enter;
Code:
sfc /scannow
Note: There's a space between "sfc" and "/scannow";
Once the scan is complete, enter the command below and press on Enter
A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
Don't forget that I just might have my internet connection down .... I can see the techs from the company have just arrived so if I don't answer back today you know why.... But I will be back as soon as I get connected....
It seems like the two files with spaces in their names couldn't be replaced. I was expecting this. I'll review the fix tomorrow and adjust it, even if I thought I did.
It seems like the two files with spaces in their names couldn't be replaced. I was expecting this. I'll review the fix tomorrow and adjust it, even if I thought I did.
Farbar Recovery Scan Tool (FRST) - Fix mode
Follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply.
Right-click on your Desktop, select New and click on Text Document. Name it fixlist (make sure it's a .txt file) and press on Enter;
Open the file you just created and copy/paste the content below in it, then save it (Ctrl + S);
Code:
cmd: icacls c:\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b /save %userprofile%\desktop\perms
Unlock: c:\windows\winsxs\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b
Replace: "C:\ReplacementFiles\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Maid with the Flaxen Hair.mp3" "C:\Windows\WinSxS\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Maid with the Flaxen Hair.mp3"
Replace: "C:\ReplacementFiles\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Sleep Away.mp3" "C:\Windows\WinSxS\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Sleep Away.mp3"
cmd: icacls c:\windows\winsxs\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b /setowner "NT SERVICE\TrustedInstaller"
cmd: icacls c:\windows\winsxs\ /restore %userprofile%\desktop\perms
Right-click on the FRST executable and select
Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users);
Click on the Fix button;
On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad;
Fix result of Farbar Recovery Scan Tool (x64) Version: 18-07-2016
Ran by melen (2016-07-19 21:27:08) Run:5
Running from C:\Users\melen\Desktop
Loaded Profiles: melen (Available Profiles: melen)
Boot Mode: Normal
==============================================
fixlist content:
*****************
cmd: icacls c:\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b /save %userprofile%\desktop\perms
Unlock: c:\windows\winsxs\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b
Replace: "C:\ReplacementFiles\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Maid with the Flaxen Hair.mp3" "C:\Windows\WinSxS\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Maid with the Flaxen Hair.mp3"
Replace: "C:\ReplacementFiles\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Sleep Away.mp3" "C:\Windows\WinSxS\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Sleep Away.mp3"
cmd: icacls c:\windows\winsxs\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b /setowner "NT SERVICE\TrustedInstaller"
cmd: icacls c:\windows\winsxs\ /restore %userprofile%\desktop\perms
*****************
c:\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b: The system cannot find the file specified.
Successfully processed 0 files; Failed processing 1 files
========= End ofCMD: =========
"c:\windows\winsxs\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b" => was unlocked
"Replace: "C:\ReplacementFiles\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Maid with the Flaxen Hair.mp3" "C:\Windows\WinSxS\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Maid with the Flaxen Hair.mp3" -> not found => Could not replace
"Replace: "C:\ReplacementFiles\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Sleep Away.mp3" "C:\Windows\WinSxS\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Sleep Away.mp3" -> not found => Could not replace
Farbar Recovery Scan Tool (FRST) - Fix mode
Follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply.
Right-click on your Desktop, select New and click on Text Document. Name it fixlist (make sure it's a .txt file) and press on Enter;
Open the file you just created and copy/paste the content below in it, then save it (Ctrl + S);
Code:
cmd: icacls c:\Windows\WinSxS\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b /save %userprofile%\desktop\perms
Unlock: c:\windows\winsxs\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b
Replace: "C:\ReplacementFiles\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Maid with the Flaxen Hair.mp3" "C:\Windows\WinSxS\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Maid with the Flaxen Hair.mp3"
Replace: "C:\ReplacementFiles\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Sleep Away.mp3" "C:\Windows\WinSxS\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Sleep Away.mp3"
cmd: icacls c:\windows\winsxs\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b /setowner "NT SERVICE\TrustedInstaller"
cmd: icacls c:\windows\winsxs\ /restore %userprofile%\desktop\perms
Right-click on the FRST executable and select
Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users);
Click on the Fix button;
On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad;
Fix result of Farbar Recovery Scan Tool (x64) Version: 20-07-2016
Ran by melen (2016-07-20 22:05:20) Run:6
Running from C:\Users\melen\Desktop
Loaded Profiles: melen (Available Profiles: melen)
Boot Mode: Normal
==============================================
fixlist content:
*****************
cmd: icacls c:\Windows\WinSxS\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b /save %userprofile%\desktop\perms
Unlock: c:\windows\winsxs\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b
Replace: "C:\ReplacementFiles\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Maid with the Flaxen Hair.mp3" "C:\Windows\WinSxS\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Maid with the Flaxen Hair.mp3"
Replace: "C:\ReplacementFiles\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Sleep Away.mp3" "C:\Windows\WinSxS\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Sleep Away.mp3"
cmd: icacls c:\windows\winsxs\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b /setowner "NT SERVICE\TrustedInstaller"
cmd: icacls c:\windows\winsxs\ /restore %userprofile%\desktop\perms
*****************
"c:\windows\winsxs\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b" => was unlocked
"Replace: "C:\ReplacementFiles\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Maid with the Flaxen Hair.mp3" "C:\Windows\WinSxS\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Maid with the Flaxen Hair.mp3" -> not found => Could not replace
"Replace: "C:\ReplacementFiles\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Sleep Away.mp3" "C:\Windows\WinSxS\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Sleep Away.mp3" -> not found => Could not replace
Failed once more, but this time the permissions worked. Try this.
Farbar Recovery Scan Tool (FRST) - Fix mode
Follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply.
Right-click on your Desktop, select New and click on Text Document. Name it fixlist (make sure it's a .txt file) and press on Enter;
Open the file you just created and copy/paste the content below in it, then save it (Ctrl + S);
Code:
cmd: icacls c:\Windows\WinSxS\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b /save %userprofile%\desktop\perms
Unlock: c:\windows\winsxs\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b
Replace: C:\ReplacementFiles\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Maid with the Flaxen Hair.mp3 C:\Windows\WinSxS\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Maid with the Flaxen Hair.mp3
Replace: C:\ReplacementFiles\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Sleep Away.mp3 C:\Windows\WinSxS\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Sleep Away.mp3
cmd: icacls c:\windows\winsxs\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b /setowner "NT SERVICE\TrustedInstaller"
cmd: icacls c:\windows\winsxs\ /restore %userprofile%\desktop\perms
Right-click on the FRST executable and select
Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users);
Click on the Fix button;
On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad;