The screenshot don't show that. It shows the compressed file is in a temporary folder, not on your desktop. Maybe you have opened the zipfile but that is not needed.Could you please tell me why has the zip file after sharing turned into a program. See the screenshot.
The downloadlink is usable.
Please run the fix below.
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
- Download the attachment fixlist.txt and save it to your desktop.
- Right-click on FRST64.exe and select "Run as administrator".
- Press the Fix button.
- The tool will now process fixlist.txt.
- If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
- When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
- Post the logfile Fixlog.txt as attachment in your next reply.