• Still running Windows 7 or earlier? Support for Windows 7 ended on January 14th 2020. Please review the thread here for more details.

usb unable use any usb flash drive

For us, it's better to check the logs (instead of screenshots of the logs):

  • Retrieve System Information, using speccy
    1. Download Speccy portable - actual version 1.29.714 (click), unzip/decompress it and put it on your desktop (or where you prefer, since it's portable).
    2. When the program opens, it will retrieve some information regarding your system.
    3. Once it's done, select the File menu and choose Publish snapshot. Answer Yes to the confirmation message.
    4. On the next screen that comes up, choose the Copy to Clipboard button and paste this link in your next reply.
    5. (Or attach the log here, if you prefer to not publish it for some reason)
  • System information log
    You should run only one of the following commands, the one you prefer.
    Read More:
    Code: 
    msinfo32 /nfo "c:\users\YourWinAccountFolder\desktop\MsInfo.nfo"
or
msinfo32 /nfo "c:\users\%username%\desktop\MsInfo.nfo"
or
msinfo32 /nfo "%userprofile%\desktop\MsInfo.nfo"
    After you ran it, you should find the file MsInfo.nfo on your desktop: upload it here.

  • Please provide answers for (answer the best that you can):
    • Exact model number Laptop ACER AO532h
    • OS ? windows 7 starter 32 bit Service pack 1
    • What was original installed OS on system?
    • Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
    • Age of system? (hardware)
    • Age of OS installation?
    • Have you re-installed the OS?
    • Every other useful informations: 3 partitions: recovery, system reserved, c:
    • CPU intel atom N450
    • Video Card intel graphics media accelerator 3150
    • Ram 2GB single channel DDR3 (5-5-5-15)
    • MotherBoard - (if NOT a laptop)
    • Power Supply - brand & wattage (if laptop, skip this one)
    • What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth)
    • Are you using proxy, vpn, ipfilters or similar software?
    • Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software)
    • Are you currently under/overclocking? Are there overclocking software installed on your system?
 
Last edited:
okay the second cmd worked here it is.when i try to load the msinfo.nfo. it says sysnative says invalid file i can only copy and paste it.OS Name Microsoft Windows 7 StarterVersion 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name ACER-PC
System Manufacturer Gateway
System Model LT21
System Type X86-based PC
Processor Intel(R) Atom(TM) CPU N450 @ 1.66GHz, 1662 Mhz, 1 Core(s), 1 Logical Processor(s)
BIOS Version/Date Acer V1.12, 1/4/2010
SMBIOS Version 2.6
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name Acer-PC\Acer
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 2.00 GB
Total Physical Memory 1.99 GB
Available Physical Memory 1.12 GB
Total Virtual Memory 4.99 GB
Available Virtual Memory 4.06 GB
Page File Space 3.00 GB
Page File C:\pagefile.sys
 
You can use a (fast) webservice like MS OneDrive, Google Drive, DropBox, Box, Mega, Apple iCloud, Amazon Cloud Drive, and so forth...
Or you can upload the file to websites that don't require to be registered, like as an example speedyshare.com (for small files, because the download won't be so fast).
 
I will try to answer the questions to the best of my knowledge.
brought from a retailer
it's a laptop
using avast anti virus
not using disk image
i am not overclocking to my knowledge
do not know the age of the computer
i have never reiinstalled the os
what i did try about two weeks ago was the AOEMI ONEKEY RECOVERY create a recovery partition but it didn't work the create partition didn't come out right so i put the partition back to the c drive. I think this is what started my problem.
 
About the MSInfo.nfo:

xilolee said:
You can use a (fast) webservice like MS OneDrive, Google Drive, DropBox, Box, Mega, Apple iCloud, Amazon Cloud Drive, and so forth...
Or you can upload the file to websites that don't require to be registered, like as an example speedyshare.com (for small files, because the download won't be so fast).
Click to expand...
 
Good afternoon Xilolee in Italy i am trying to get you the msinfo.nfo file but having a difficult time doing so. I have google drive but the file is opening with the music player and beside that i am trying to figure out how to send it to you. how to share the info with you to this link.I will figure it out though if you know how to get me there sooner let me know
 
you are a computer technician i downloaded the driver and before i completed the download a message asked are you sure you want to overwrite the current software with the older version? that message applied to the vga driver and the chipset driver. The sata ahci driver has local disk and file folder the file folder has achi-f6 floppy and that contains iata cd and iata _enu.what shall i do to proceed?
 
correction the sata ahci driver file folder contains ooimsm 8.9.0.1 and that contains iata cd and iata_eni.
 
what about the previous question should i overwrite the current more up the drivers and install the older drivers?
 
That could be the problem.
I see you are using driver agent and intel driver update tool.
Has the "new" intel driver for that device been found by the first or the second?
If the first, where did it download the driver from?

And by the way, where are all the intel paths in your PATH system environment variable?
That's why I thought you must reinstall the default drivers from your manufacturer.
You can always update them later, when the problem hopefully will be solved.
 
i was trying to download the drivers from the manufacturer with driver agent but the website to download was not available so nothing never happen with driver agent i download intel driver update tool because zcomputerwiz told me to do so in no#15 of this thread, and i couldn't tell if anything happen because i still have the same issues, it appears to me that nothing happen, so should i go ahead and download the three drivers you gave me?
 
Zcomputerwiz said you to download another tool different from the intel driver update utility.
Did you try the first (INF Update Utility) or the second (driver update util.)?

By the way, I sometimes have installed the intel driver utility and it didn't find nothing until I started it as an administrator (right-click on it, run as an administrator)... Then I uninstalled it (because I didn't like to have a new service between default windows services).
 
you know I tried the inf update utility the second time because i didn't know what i was doing so i went back and tried the inf the second time. so what should i do from here. should i download the three drivers you gave me or go back to no# 15 and try that again the way you just told me? so i should have downloaded the inf update first and then the driver update utility.
 
I don't know for the "inf update utility": that doesn't seem the correct software for your laptop, but we could wait Zcomputerwiz to explain why it thinks that could help...

I got those three links I gave you directly from your laptop manufacturer webpage.
Just go to acer.com, put your model number and see if you get different results: I used the AO532h string, but you could have a more precise model number, usually under the laptop...
 
Okay i will wait until we get the word from zcomputerwiz i will be waiting for the instructions
 

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top