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usb unable use any usb flash drive

Xilolee I can't copy nor paste when I double click on the path it light in blue but are not allowed to copy or paste this is where I am stuck at.
 

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After you've opened that window, try to press and hold CTRL (on your keyboard), then press V (on your keyboard) --- "CTRL + V" is the shortcut for paste strings.
 
Xilolee I could not copy and paste that way the system would not allow me to do so but I finally founded a way to copy and paste and I performed the task. I had to outline the command and then right click to copy the command from your link then went into the environment variables and paste it there, so now we completed that what is next?
 
Did you restart? No effects?
Try to download and run this: Acer hardware Vendor Detection.exe (click)
Then report what happened (screenshots are welcome).
I also see there should be an Acer Updater application on your system, it could be awesome if it downloads and installs all the software for you.
If it isn't present on your machine, check the application tab on your manufacturer webpage (click) and download/install/run "acer updater".

Don't download/install/update the BIOS (at least until you are sure it is the correct bios and you know what you are doing).
 
I ran the hardware vendor detect and it just displayed some hardware names only and ran the acer updater and it found nothing to update. here is a picture of hardware detect
 

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Re-try to install the chipset: double-click the setup.exe (in Chipset_Intel_9.1.1.1019_Win7x86), follow the instructions and when it finishes: reboot.
 
Xilolee I done the reinstall the chipset and things are still the same. After trouble shooting all these possibilities I don't think that it's the drivers so much as it is some corruption in the registry or system that is preventing the drivers to update. Again this problem started after I tried aomei backup and recovery to create a recovery partition that didn't work .The partition took 35 gbs so what i did was to delete and combine partition back to the c drive since the aomei back up and recovery did not workout. My usb problems started after this event. I ran chkdsk and sfc/scannow and the results were good. Maybe this info will shed more light to this problem.
 
If you still have the usbdeview folder on your desktop, launch this command (it's one command):
"c:\users\acer\usbdeview\usbdeview.exe" /shtml "c:\users\acer\desktop\usbdeview\usbdeview LOG.htm" /displaynoportserial 1 /DisplayNoDriver 1 /displayhubs 1 /retrieveusbpower 1 /sort "device type"
Click to expand...
Then upload here the usbdeview LOG.htm that should have appeared on your desktop.

(If you don't have usbdeview, download it and put its folder on the desktop)
 
Hi superstar I've launch the command in the cmd.exe and it said the system cannot find path specified
 
Yup, the command was wrong ("\desktop" missing in the first part):
"c:\users\acer\desktop\usbdeview\usbdeview.exe" /shtml "c:\users\acer\desktop\usbdeview LOG.htm" /displaynoportserial 1 /DisplayNoDriver 1 /displayhubs 1 /retrieveusbpower 1 /sort "device type"
Click to expand...
 
Xilolee you have much more confidence in my computer skills than I. I had too really work to figure out how to get the path to match up with the command line path finally i figured it out . I am getting better every time you challenge me to follow you. lol
 

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Other command:
((dir c:\windows\inf\usb*.* /a /s & dir c:\windows\system32\drivers\usb*.sys /a /s) > "c:\users\acer\desktop\inf and sys files.txt") & notepad "c:\users\acer\desktop\inf and sys files.txt"
Click to expand...
(then post the result here)
 
h Volume in drive C is Acer Volume Serial Number is 32C1-0BCA


Directory of c:\windows\inf


04/27/2016 09:44 PM <DIR> usbhub
0 File(s) 0 bytes


Directory of c:\windows\inf\usbhub


06/10/2009 05:48 PM 599 usbperfsym.h
1 File(s) 599 bytes


Directory of c:\windows\inf\usbhub\0000


06/10/2009 05:48 PM 5,982 usbperf.ini
1 File(s) 5,982 bytes


Directory of c:\windows\inf\usbhub\0409


07/13/2009 10:04 PM 5,982 usbperf.ini
1 File(s) 5,982 bytes


Total Files Listed:
3 File(s) 12,563 bytes
1 Dir(s) 184,537,505,792 bytes free
Volume in drive C is Acer
Volume Serial Number is 32C1-0BCA


Directory of c:\windows\system32\drivers


02/11/2013 11:32 PM 15,872 usb8023.sys
11/20/2010 06:00 AM 25,856 USBCAMD.sys
11/20/2010 06:00 AM 25,856 USBCAMD2.sys
11/26/2013 09:13 PM 76,288 usbccgp.sys
07/12/2013 06:07 AM 86,016 usbcir.sys
11/26/2013 09:13 PM 6,016 usbd.sys
11/26/2013 09:13 PM 43,520 usbehci.sys
11/26/2013 09:14 PM 258,560 usbhub.sys
11/26/2013 09:13 PM 20,480 usbohci.sys
11/26/2013 09:13 PM 284,672 usbport.sys
07/13/2009 08:17 PM 19,968 usbprint.sys
11/20/2010 06:52 AM 26,112 usbrpm.sys
02/03/2016 01:59 PM 76,288 USBSTOR.SYS
11/26/2013 09:13 PM 24,064 usbuhci.sys
07/12/2013 06:08 AM 146,816 usbvideo.sys
15 File(s) 1,136,384 bytes


Total Files Listed:
15 File(s) 1,136,384 bytes
0 Dir(s) 184,537,505,792 bytes free



here is the report.
 
It seems you don't have inf files. This is mine:
Read More:
Let's see all the inf directory:
((dir c:\windows\inf\*.* /ad & dir c:\windows\inf\*.* /aa) > "c:\users\acer\desktop\inf directory.txt") & notepad "c:\users\acer\desktop\inf directory.txt"
Click to expand...
This time upload the file (it's too big, or at least it should be).
 
I'm not sure how many inf/pnf files there should be in that folder when using Windows 7 (you have 72, about half are inf, the other about half are pnf), but in my Windows 10 there are 1310 files (about half inf and about half pnf).
Hence I think the problem is here in this folder.
 
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Now, the most easy method I can think of to solve your problem is to find someone that is using windows 7 starter 32bit and copy all the missing files from him (i.e., without overwriting the files that are already present in your inf folder).
Otherwise, a bit complicated method is to download windows 7 iso from MS (they wants you provide them your product key, you can try the one under your laptop) and extract the missing inf files from there: Download Windows 7 Disc Images (ISO Files) (click)
I don't think this will work because you didn't buy a windows dvd and you bought the laptop with windows already installed, but a try will not hurt...
 

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