[SOLVED] [Win7SP1 x64] Windows updates KB4499164 fail to install

SFCFix Script

!!! WARNING !!! The following fix is only relevant for this system and no other, applying this fix on another computer will not work and most likely will cause problems...
  • Download SFCFix.exe (by Niemiro) and save it to the Desktop
  • Download the file SFCFIX.ZIP, attached below, and save this to your Desktop
  • On your Desktop, make sure you have the two files:
    myjIXnC.png
    SFCFix.exe and
    sfpcJCen14An3ndjNGCI7mByhjHJud.png
    SFCFIX.zip
  • Drag the file SFCFIX.zip onto the file SFCFix.exe and release it
  • The SFCFix tool will process the script
  • Upon completion, a log file SFCFix.txt should be created on your Desktop
  • Open the SFCFix.txt log and copy & paste the contents to your post
 

Attachments

Hi, this is the reply:

Code: 
SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-06-25 10:18:04.711
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Christian\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\System32\DriverStore\FileRepository

Successfully created directory tree \\?\C:\Windows\System32\DriverStore\FileRepository\cpu.inf_amd64_neutral_dcbc69b1cffc7825.

Successfully copied file C:\Users\Christian\AppData\Local\niemiro\Archive\FileRepository\cpu.inf_amd64_neutral_dcbc69b1cffc7825\amdk8.sys to C:\Windows\System32\DriverStore\FileRepository\cpu.inf_amd64_neutral_dcbc69b1cffc7825\amdk8.sys.
Successfully copied file C:\Users\Christian\AppData\Local\niemiro\Archive\FileRepository\cpu.inf_amd64_neutral_dcbc69b1cffc7825\amdppm.sys to C:\Windows\System32\DriverStore\FileRepository\cpu.inf_amd64_neutral_dcbc69b1cffc7825\amdppm.sys.
Successfully copied file C:\Users\Christian\AppData\Local\niemiro\Archive\FileRepository\cpu.inf_amd64_neutral_dcbc69b1cffc7825\cpu.inf to C:\Windows\System32\DriverStore\FileRepository\cpu.inf_amd64_neutral_dcbc69b1cffc7825\cpu.inf.
Successfully copied file C:\Users\Christian\AppData\Local\niemiro\Archive\FileRepository\cpu.inf_amd64_neutral_dcbc69b1cffc7825\intelppm.sys to C:\Windows\System32\DriverStore\FileRepository\cpu.inf_amd64_neutral_dcbc69b1cffc7825\intelppm.sys.
Successfully copied file C:\Users\Christian\AppData\Local\niemiro\Archive\FileRepository\cpu.inf_amd64_neutral_dcbc69b1cffc7825\processr.sys to C:\Windows\System32\DriverStore\FileRepository\cpu.inf_amd64_neutral_dcbc69b1cffc7825\processr.sys.

Successfully restored ownership for C:\Windows\System32\DriverStore\FileRepository
Successfully restored permissions on C:\Windows\System32\DriverStore\FileRepository
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 3 datablocks.
Finish time: 2019-06-25 10:18:05.350
Script hash: QELzZvi8D5oGdg38bZbxiFrlf60COpzaMT5wOEJ2+kk=
----------------------EOF-----------------------
 
Hi,

SFC scan
  • Please open up a Command Prompt Window as a Administrator, instructions for Windows 7 or Windows 8 and 8.1.
  • Inside the command prompt window type or copy & Paste the following command:
    sfc /scannow
Note: This may take some time to finish. If the result is not "No integrity violations found" or equivalent please do the following:


Locate the log c:\Windows\logs\cbs\CBS.log copy the file to the Desktop, Zip it and attach to your post.

Note: If the file is too big to attach please upload it to a service like Dropbox, Google Drive, OneDrive or upload to SendSpace and just provide the link for the file here.
 
Hi,

Let's postpone the SFC scan for now and do this first:


SFCFix Script

!!! WARNING !!! The following fix is only relevant for this system and no other, applying this fix on another computer will not work and most likely will cause problems...
  • Download SFCFix.exe (by Niemiro) and save it to the Desktop
  • Download the file SFCScript.txt, attached below, and save this to your Desktop
  • On your Desktop, make sure you have the two files:
    myjIXnC.png
    SFCFix.exe and
    8RAhYFg.gif
    SFCScript.txt
  • Drag the file SFCScript.txt onto the file SFCFix.exe and release it
  • The SFCFix tool will process the script
  • Upon completion, a log file SFCFix.txt should be created on your Desktop
  • Open the SFCFix.txt log and copy & paste the contents to your post
 

Attachments

Hi, sorry for the delay. I have been out for a few days.
Here is the result:

Code: 
SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-06-28 20:40:34.535
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\Christian\Desktop\SFCScript.txt [0]




RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_cpu.inf_31bf3856ad364e35_6.1.7601.24387_none_bbb104391f54aec8.

Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_cpu.inf_31bf3856ad364e35_6.1.7601.24387_none_bbb104391f54aec8.

Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_cpu.inf_31bf3856ad364e35_6.1.7601.24387_none_bbb104391f54aec8.
RegistryScript:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 4 datablocks.
Finish time: 2019-06-28 20:40:34.831
Script hash: ORsuY/AwC7NVPypwhu//dmi9eN4uIkRTkez0TQFv9Ng=
----------------------EOF-----------------------
 
Yep, there is more work to do...


SFCFix Script

!!! WARNING !!! The following fix is only relevant for this system and no other, applying this fix on another computer will not work and most likely will cause problems...
  • Download SFCFix.exe (by Niemiro) and save it to the Desktop
  • Download the file SFCScript.txt, attached below, and save this to your Desktop
  • On your Desktop, make sure you have the two files:
    myjIXnC.png
    SFCFix.exe and
    8RAhYFg.gif
    SFCScript.txt
  • Drag the file SFCScript.txt onto the file SFCFix.exe and release it
  • The SFCFix tool will process the script
  • Upon completion, a log file SFCFix.txt should be created on your Desktop
  • Open the SFCFix.txt log and copy & paste the contents to your post
 

Attachments

This is what it returns:

Code: 
SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-06-30 00:28:44.971
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\Christian\Desktop\SFCScript.txt [0]




RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-mediafoundation_31bf3856ad364e35_6.1.7601.24146_none_faf014703c95b62f.

Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-mediafoundation_31bf3856ad364e35_6.1.7601.24146_none_faf014703c95b62f.

Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-mediafoundation_31bf3856ad364e35_6.1.7601.24146_none_faf014703c95b62f.
RegistryScript:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 5 datablocks.
Finish time: 2019-06-30 00:28:45.158
Script hash: H74Ipk2s6ioVGaglnZ9B92QAMdGbZSvjv7c9rDB3tfY=
----------------------EOF-----------------------
 
No problem, sometimes the fix process is slow because only one error is reported at a time...

Attached another script to apply using SFCFix.

After the fix try to install the update and collect the CBS.log if it fails.
 

Attachments

Another SFCFix fix attached.

Collect the CBS.log if it continues to fail installing the update.
 

Attachments

Ok, lets try a different approach...

Uninstall Update Manually

- open the Command Prompt as Administrator (Tutorial)
- type or Copy & Paste the following: wusa /uninstall /KB:4489878
- confirm that you want to uninstall the update

If the result is some error like Update isn't installed, error during the uninstall, etc. execute the following steps:


Search with Farbar Recovery Scan Tool (FRST)
  • Download FRST or FRST x64 and save it to the Desktop.
    (Please pick the version that matches your operating system's bit type. If you don't know which version matches your system, try FRST if it say that is not compatible with your OS you have to use FRST64)
  • open the Command Prompt as Administrator (Tutorial)
  • type the command:
    dism /online /Get-FeatureInfo /FeatureName:TFTP|find "."
    Click to expand...
  • wait for the command to finish with "The operation completed successfully" or equivalent
  • close the window "Administrator: Command Prompt"
  • Execute FRST/FRST64 right click on the icon
    FRST.jpg
    and choose Run as Administrator. Make sure all other windows are closed.
    (When the Tool opens for the first time you must click Yes on the disclaimer.)
    FRST_SearchRegistry.png
  • On the Search box (1) type or Copy & Paste the following text:
    KB4489878
    Click to expand...
  • Press the Search Registry button.
  • Wait for the search to finish FRST will produce a log called (SearchReg.txt) in the same directory the Tool is run from.
  • Please attach the log to your post.
 
Lets force remove the update...


Farbar Recovery Scan Fix

!!! WARNING !!! The following fix is only relevant for this system and no other, running the script on another computer will not work and may cause problems...

  • Download the file attached and save it to the Desktop as fixlist.txt
    (It's important that both files, FRST or FRST64 and fixlist.txt are in the same location or the fix will not work!)
  • Execute FRST/FRST64 right click on the icon
    FRST.gif
    and choose Run as Administrator. Make sure all other windows are closed.
    FRST_Fix.png
  • Press the Fix button just once and Wait. After the fix the system needs to restart if the tool does not request it please Restart the computer.
  • The tool will make a log (Fixlog.txt) on the same location as FRST/FRST64 please post it in your next reply.
 

Attachments

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