• Still running Windows 7 or earlier? Support for Windows 7 ended on January 14th 2020. Please review the thread here for more details.

[SOLVED] [Win7SP1Ult x64] Cleanmgr.exe don't delete Windows Update files

Lets do it...


Farbar Recovery Scan Fix

!!! WARNING !!! The following fix is only relevant for this system and no other, running the script on another computer will not work and may cause problems...

  • Download the file attached and save it to the Desktop as fixlist.txt
    (It's important that both files, FRST or FRST64 and fixlist.txt are in the same location or the fix will not work!)
  • Execute FRST/FRST64 right click on the icon
    FRST.gif
    and choose Run as Administrator. Make sure all other windows are closed.
    FRST_Fix.png
  • Press the Fix button just once and Wait. After the fix the system needs to restart if the tool does not request it please Restart the computer.
  • The tool will make a log (Fixlog.txt) on the same location as FRST/FRST64 please post it in your next reply.
 

Attachments

Ok, Run Cleanmgr.exe and select only the option to clean Windows Update, after the tool finish the work open the folder C:\Windows\Logs\CBS and copy the files DeepClean.log and CBS.log to the Desktop, zip both files and attach to your post.
 
Last edited:
Hi,

Another update that have to go...


Search with Farbar Recovery Scan Tool (FRST)
  • Download FRST or FRST x64 and save it to the Desktop.
    (Please pick the version that matches your operating system's bit type. If you don't know which version matches your system, try FRST if it say that is not compatible with your OS you have to use FRST64)
  • open the Command Prompt as Administrator (Tutorial)
  • type the command:
    dism /online /Get-FeatureInfo /FeatureName:TFTP|find "."
  • wait for the command to finish with "The operation completed successfully" or equivalent
  • close the window "Administrator: Command Prompt"
  • Execute FRST/FRST64 right click on the icon
    FRST.jpg
    and choose Run as Administrator. Make sure all other windows are closed.
    (When the Tool opens for the first time you must click Yes on the disclaimer.)
    FRST_SearchRegistry.png
  • On the Search box (1) type or Copy & Paste the following text:
    KB2862152
  • Press the Search Registry button.
  • Wait for the search to finish FRST will produce a log called (SearchReg.txt) in the same directory the Tool is run from.
  • Please attach the log to your post.
 
Thanks for the log.

Another try, run Cleanmgr.exe and select only the option to clean Windows Update, after the tool finish the work open the folder C:\Windows\Logs\CBS and copy the files DeepClean.log and CBS.log to the Desktop, zip both files and attach to you post.
 
Hi,

I think you know the drill by now :-) If not tell me and I will post the step by step instructions.

Please use FRST to search for KB2868116 and post the Search log.
 
Last edited:
Hi,

Another fix to apply with FRST.

Please post the fixlog.txt and try Cleanmgr, post the logs if it continues to fail.
 

Attachments

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top