[Win8/8.1] GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions

[FrBass]

Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1

Thank you so much for the postings here. I had this problem with a corrupted CNBJ2530.DPB and was able to fix it using DISM. Before reading about this problem I had no awareness about DISM or it's capability. Thank you.

You are welcome. It didn't work for me but glad that it worked for you.

Peace,
Mike

 

[unnmd]

Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1

Thank you so much for the postings here. I had this problem with a corrupted CNBJ2530.DPB and was able to fix it using DISM. Before reading about this problem I had no awareness about DISM or it's capability. Thank you.

+1

thx!

 

[xilolee]

Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1

Hi tekno_Venus and all! :smile:
I have the same problem.
This is the CBS.log

Read More:

2013-12-31 02:16:46, Info                  CSI    0000092f Hashes for file member \SystemRoot\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_9590ba64d5b91f79\Amd64\CNBJ2530.DPB do not match actual file [l:36{18}]"Amd64\CNBJ2530.DPB" :
  Found: {l:32 b:ZZv+hBuQ/oJ1QJ0Jg+H3itfOmD3cCuq8jRZeTsVwmzM=} Expected: {l:32 b:n520k714Uu3utHa5JGQ6HQYbZphKhlMWq5pEmfnCDuw=}
2013-12-31 02:16:46, Info                  CSI    00000930 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
(Twice!)
2013-12-31 02:16:47, Info                  CSI    00000933 [SR] This component was referenced by [l:186{93}]"Microsoft-Windows-Printer-Drivers-Package~31bf3856ad364e35~amd64~~6.3.9600.16384.INF_prncacla"

I have downloaded the zip file, then compared the corrupted file on my system with the file in the zip.

Read More:

comp cnbj25301.dpb cnbj25302.dpb /d

(The first one is the corrupted file, the second one is yours)

Comparing cnbj25301.dpb and cnbj25302.dpb...
Compare error at OFFSET 1DAFEA
file1 = 255
file2 = 0
Compare error at OFFSET 1DAFEB
file1 = 255
file2 = 0
Compare error at OFFSET 1DAFEC
file1 = 255
file2 = 0
Compare error at OFFSET 1DAFED
file1 = 255
file2 = 0
Compare error at OFFSET 1DAFEE
file1 = 86
file2 = 0
Compare error at OFFSET 1DAFEF
file1 = 13
file2 = 0
Compare error at OFFSET 1DAFF2
file1 = 96
file2 = 0
Compare error at OFFSET 1DAFF3
file1 = 17
file2 = 0
Compare error at OFFSET 1DAFF6
file1 = 255
file2 = 0
Compare error at OFFSET 1DAFF7
file1 = 255
file2 = 0
10 mismatches - ending compare

Differences are at the end of the file.
I don't know how to calculate its hash; nirsoft hashmyfiles found:

Read More:

CNBJ25301.DPB
MD5 22f5f5ded19af167b349e7c7e69bbb99
SHA1 85b8c3e0f0bc2b221937c7ea82f7c40ff9ce8b0e
CRC32 3581035447
SHA-256 659bfe841b90fe8275409d0983e1f78ad7ce983ddc0aeabc8d165e4ec5709b33
SHA-512 16ae80bc3a3d51d8cef3ecf85e08bf9b1e4258813b28aea054401a1cf187f3427486daa09b8aebe75240bbc61676edda34bdf2c6d8567d59b4e95843fe2f8931
SHA-384 29bd5d9bdc4930b59e475f2d11f6310654a59fce5297f0f953d25454a09810707b32565c0392ac7b8d5fb3fde42d2b0d

CNBJ25302.DPB
MD5 1582b15125961d5312b29e13f9e556b0
SHA1 25afca7b7d459eae47359691c7f54133d79b3892
 CRC32 4277439795 
SHA-256 9f9db493bd7852edeeb476b924643a1d061b66984a865316ab9a4499f9c20eec
SHA-512 77f53ac65ac57f18de1d968ee705a829910416e596285358dc8ddb6c7ed2a4ac2cacc2965d6df154a7a160af61c51085168660cc3e75ac4d24eebb5ed9ee007f
SHA-384 2b6eeaedd070f6924e7a30a7ba5cd6e197f11c1413ca2fc16b98bbe195dc7ccd44f332a1de93bddce7807e4807bda8eb

FCIV.EXE utility shows the same:

Read More:

fciv -both cnbj25301.dpb
//
// File Checksum Integrity Verifier version 2.05.
//
                MD5                             SHA-1
-------------------------------------------------------------------------
22f5f5ded19af167b349e7c7e69bbb99 85b8c3e0f0bc2b221937c7ea82f7c40ff9ce8b0e cnbj25301.dpb
d:\Downloads>fciv -both cnbj25302.dpb
//
// File Checksum Integrity Verifier version 2.05.
//
                MD5                             SHA-1
-------------------------------------------------------------------------
1582b15125961d5312b29e13f9e556b0 25afca7b7d459eae47359691c7f54133d79b3892 cnbj25302.dpb

So the unanswered questions remain:
1) What's the cause? A Windows update patch?
2) When did it happen? And how?


:wave:

 

[Tekno Venus]

Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1

Hello Xilolee and welcome to Sysnative,

This is very useful and interesting information, so thank you. Would you mind uploading/attaching your corrupt file for me to have a look at myself please?

So the unanswered questions remain:
1) What's the cause? A Windows update patch?
2) When did it happen? And how?

And I'm sorry to say I don't currently have an answer to all these questions. I can however, tell you what I know

- This occurs on both Windows 8 and Windows 8.1 systems.
- It affects both x86 and x64 platforms - although I have only seen one x86 case
- It is always the same file on each OS. Hence why there are 4 scripts in Repair 2 - Windows 8 x64, Windows 8 x86, Windows 8.1 x64 Preview and Windows 8.1 x64 RTM
- The file is exactly the same on all OS versions - I've checked the raw hex and hashes. It will have the following hashes (or at least should if I'm correct!)

amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_9590ba64d5b91f79
CRC32: FEF48D33
MD5: 1582B15125961D5312B29E13F9E556B0
SHA-1: 25AFCA7B7D459EAE47359691C7F54133D79B3892
SHA-256: 9F9DB493BD7852EDEEB476B924643A1D061B66984A865316AB9A4499F9C20EEC
SFC: n520k714Uu3utHa5JGQ6HQYbZphKhlMWq5pEmfnCDuw=

- It's more common on Windows 8.1 upgrades (may I ask, did you upgrade to 8.1 from 8?). However, that could just be because there are more people running 8.1 now? Not sure.
- prncacla.inf is a Windows 8/8.1 only driver related to Canon printers. It does not exist on Windows 7 or earlier
- It is not a systematic corruption, i.e it's different each time. I analysed a few different corrupt files from different people. Below are some comparisons of the hex - original on top, corrupt on the bottom. However, it always seems to affect the end of the file, just in different ways.



- The DISM tool always flags 3 corruptions of CNBJ2530.DPB files from different folders. SFC only flags one. Replacing the one shown by SFC fixes the other two reported by DISM. The one in bold is the one reported by SFC and the one that a fix was made for.

(p)    CSI Payload Corrupt    (Fixed)    amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.16384_none_fd9c01be8b864efc\Amd64\CNBJ2530.DPB
[B](p)    CSI Payload Corrupt    (Fixed)    amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.16430_none_fdce12188b615b12\Amd64\CNBJ2530.DPB[/B]
(p)    CSI Payload Corrupt    (Fixed)    amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.20531_none_fe58af2da47e1433\Amd64\CNBJ2530.DPB

- It doesn't seem to be a case of SFC falsely detecting a corruption, because they are actually corrupt.

 

[xilolee]

Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1

{After using DISM tool (Yesterday), I found it (now) in C:\Windows\WinSxS\Temp\PendingDeletes with this name: 321ecc07a906cf0104000000c808e409.CNBJ2530.DPB
I copied it to the desktop and renamed CNBJ2530.DPB
Given that the manage attachments of this forum doesn't want dpb extensions, it said invalid file, I renamed it CNBJ2530.txt
Anyway now it says your file of 1.86 MB byte exceeds the forum's limit of 1.68MB for this filetype.}

Uploaded to

http://speedy.sh/cAMds/CNBJ2530.dpb

Which informations are you thinking to find/retrieve from it?

 

[Tekno Venus]

Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1

Hi,

Thanks for the link. In terms of what I'm hoping to find, I was going to take a look at the raw hex values and see if I can see anything interesting against a couple of other samples.

Question - did you upgrade from Windows 8 to 8.1? And did this problem occur when you had Windows 8?

Stephen

 

[xilolee]

Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1

{I didn't remember if I had it in Windows 8.
After I updated to W8.1, I had the problem that every settings didn't work in the metro menu (scilicet: charm bar, search inside settings, every result displayed didn't work).
I didn't care much of it since I was using classic shell and I never used the metro/modernUI start and the metro search/charm bar...
Anyway, I refreshed and upgraded the pc (for the second time) in half december.}

- did you upgrade from Windows 8 to 8.1? Yes, I did
- And did this problem occur when you had Windows 8? Sorry, I can not remember


DISM LOG shows:

Read More:

Checking System Update Readiness

Read More:

[COLOR=red][COLOR=black][COLOR=black]CSI Payload Corrupt Fixed
amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_9590ba64d5b91f79\Amd64\CNBJ2530.DPB[/COLOR][/COLOR][/COLOR]
[COLOR=red][COLOR=black][COLOR=black]Summary:
Operation: Detect and Repair 
Operation result: 0x0
Last Successful Step: Entire operation completes.
Total Detected Corruption: 1
 CBS Manifest Corruption: 0
 CBS Metadata Corruption: 0
 CSI Manifest Corruption: 0
 CSI Metadata Corruption: 0
 CSI Payload Corruption: 1
Total Repaired Corruption: 1
 CBS Manifest Repaired: 0
 CSI Manifest Repaired: 0
 CSI Payload Repaired: 1
 CSI Store Metadata refreshed: True[/COLOR][/COLOR][/COLOR]
[COLOR=red][COLOR=black][COLOR=black]Total Operation Time: 517 seconds.[/COLOR][/COLOR][/COLOR]

 

[Tekno Venus]

Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1

{After using DISM tool (Yesterday), I found it (now) in C:\Windows\WinSxS\Temp\PendingDeletes with this name: 321ecc07a906cf0104000000c808e409.CNBJ2530.DPB
I copied it to the desktop and renamed CNBJ2530.DPB
Given that the manage attachments of this forum doesn't want dpb extensions, it said invalid file, I renamed it CNBJ2530.txt
Anyway now it says your file of 1.86 MB byte exceeds the forum's limit of 1.68MB for this filetype.}

Uploaded to

http://speedy.sh/cAMds/CNBJ2530.dpb

Which informations are you thinking to find/retrieve from it?

Hi,

Just went to look at this, but I cannot download the file.

Please zip the file and then attach it to your next post.

Stephen

 

[xilolee]

Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1

View attachment CNBJ2530.zip

 

[Cedric]

Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1

Hello,
I replaced Vista with W8.0 on my Dell Optiplex 755, and now have W8.1 32-bit (and 4GB RAM).
My problem is that Photoshop Elements 9 shuts down when I try to run Photomerge Panorama (and it would probably shut down when other commands were selected). Various forums claim PSE9 will run on W8. On running sfc /scannow I get the message you describe here. The log file produced by SFCFix is attached. I want to fix the error found by SFC, then see if PSE works.

When I run SFCFix it asks for my Windows software disk. I downloaded and installed W8.0 11-months back, and made a DVD of it. I also have a W8.0 boot/repair disk. But I didn't make a W8.1 software disk, and if the W8.1 download is still on my computer I don't know where.

Can you please advise how I repair this fault?

 

[xilolee]

Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1

Hi cedric! :)
To repair the CNBJ2530.DPB problem, simply use the DISM command (from an elevated command prompt).
Firewall should not block Windows update connections!

DISM.exe /Online /Cleanup-image /Restorehealth

Anyway: (adobe) Photoshop elements 9 is not compatible with Windows 8/8.1, if you check system requirements; I think even if you will solve this SFC (negligible) error, I don't think that will change AdobePSE9 behavior.

 

[Tekno Venus]

Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1

Hello,
I replaced Vista with W8.0 on my Dell Optiplex 755, and now have W8.1 32-bit (and 4GB RAM).
My problem is that Photoshop Elements 9 shuts down when I try to run Photomerge Panorama (and it would probably shut down when other commands were selected). Various forums claim PSE9 will run on W8. On running sfc /scannow I get the message you describe here. The log file produced by SFCFix is attached. I want to fix the error found by SFC, then see if PSE works.

When I run SFCFix it asks for my Windows software disk. I downloaded and installed W8.0 11-months back, and made a DVD of it. I also have a W8.0 boot/repair disk. But I didn't make a W8.1 software disk, and if the W8.1 download is still on my computer I don't know where.

Can you please advise how I repair this fault?

Hi,

If DISM doesn't work - as described by Repair Method 1 and Xilolee above, I am going to update the tutorial with the corruption you have later today

Stephen

 

[aliasyncope]

Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1

My computer can't fix the cbs log files. How do I fix it other than scifix?

 

[Tekno Venus]

Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1

My computer can't fix the cbs log files. How do I fix it other than scifix?

Hi,

Can you please be a little more descriptive that "can't fix"? I will happily help you - but I need a little more information from you please. What have you tried? Are you getting an error code?

Stephen

 

[Tekno Venus]

Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1

** Tutorial Updated **

- Added Windows 8.1 x86 repair script.

 

[xilolee]

Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1

It returned.
I don't know if it is related, but I have got a similar issue with the firewall.
I made my own rules and deleted the default ones (exported in another file).
Some default rules keep to resuscitate themselves...!!!

Read More:

This time I compared the corrupted file (1st jan) with the second one (11th jan):

Read More:

comp corrupt1.dpb corrupt11.dpb /d

Comparing corrupt1.dpb and corrupt11.dpb...
Compare error at OFFSET 1DAFEA
file1 = 80
file2 = 255
Compare error at OFFSET 1DAFEB
file1 = 71
file2 = 255
Compare error at OFFSET 1DAFEC
file1 = 68
file2 = 255
Compare error at OFFSET 1DAFED
file1 = 0
file2 = 255
Compare error at OFFSET 1DAFEE
file1 = 255
file2 = 86
Compare error at OFFSET 1DAFEF
file1 = 255
file2 = 13
Compare error at OFFSET 1DAFF0
file1 = 255
file2 = 0
Compare error at OFFSET 1DAFF1
file1 = 255
file2 = 0
Compare error at OFFSET 1DAFF2
file1 = 144
file2 = 96
Compare error at OFFSET 1DAFF3
file1 = 0
file2 = 17
10 mismatches - ending compare

 

[Tekno Venus]

Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1

The firewall shouldn't be related - please start your own thread for that.

Regarding the corruption, try fixing it one more time. Use the relevant SFCFix script in repair method 2 rather than DISM this time.

Stephen

 

[niemiro]

Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1

Just before you do, does the file created/modification date correspond to anything in particular, or a particular update install? I suspect this isn't actually a problem with an update install, but it would still be helpful to know.

Thank you.

Richard

 

[xilolee]

Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1

Hi Richard - niemiro! :smile9:

 

[Starcruiser]

Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1

THANK YOU!
I was getting a random blue screen, and I ran SFC to look for corruptions. I ran into this file being corrupt, and found your guide on how to fix it. No more blue screens!
For the record: Windows 8 x64, no upgrade to 8.1. Tried it at one point, but 8.1 doesn't like legacy AMD cards.