Re: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1
Background, Acer Aspire, T3-605. It came with Acer installed W8 and has been upgraded by me to W8.1 (not a fresh install). It has been running trouble free until recently, a failed Windows Update KB2919355 with error 80073712 got my attention.
So far, I have tried MS Online scan (no virus were found). chkdsk /r and chkdsk /scan and also /spotfix Didn't see any errors. Windows defender has been on the whole time. No virus scanners installed.
I've been looking at this issue for about a week now. It started with 2919355 will not update automatically nor manually. Then I tracked down through DISM (error 0x80240021) and sfc; those reported errors, but unable to fix those corruptions.
SFC showed this...
00000590 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-04-19 10:04:42, Info CSI 00000591 Hashes for file member \SystemRoot\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_9590ba64d5b91f79\Amd64\CNBJ2530.DPB do not match actual file [l:36{18}]"Amd64\CNBJ2530.DPB" :
I then followed your guide and stuck in Method 1.
SFCfix.exe were ran in both in normally loaded W8.1 and clean state W8.1 No changes when I ran DISM/sfc afterward, both still reported errors and can't fix.
My question is: Once those corrupted files are restored, would I be able to install 2919355? Thanks!
==========================
SFCFix version 2.2.1.0 by niemiro.
Start time: 2014-04-20 22:13:51.990
Not using a script file.
AutoAnalysis::
FIXED: Performed DISM repair on file Amd64\CNBJ2530.DPB of version 6.3.9600.16384.
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 2
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 1
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.
Successfully processed all directives.
SFCFix version 2.2.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2014-04-20 22:48:44.887